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What Skills Do you Need as a New Manager?

What Skills do you Need as a New Manager?

What Skills do you Need as a New Manager?

The skills you need as a new manager include:

  1. Confidence in yourself.
  2. Knowledge your product and service.
  3. Communication skills.
  4. Performance management skills.
  5. Time management skills
  6. Delegation skills.

Let us investigate.

1. Confidence in yourself.

Managers need to have self-confidence. Self-confidence is the result of believing that you are more than capable of performing the task.

Many excellent people undercut their chances by failing to develop enough confidence in themselves. They do that by continually underestimating their own abilities, and simultaneously overestimating the abilities of others. So, they never advance as far as they could do.

Good managers do not doubt themselves. They know they are on a learning curve, but they feel confident that, in order to succeed, they will learn whatever they need to.

Self-confidence is a major factor in success, and therefore you should work diligently to eliminate excessive self-doubt and replace it with self-belief.

2. Technical knowledge of your product and service.

One of the best ways to improve self-confidence is to gain specialised knowledge.

Whenever people feel that they don't know what they are doing, they lose confidence.

So, if you want to improve your confidence, then a good place to start is to become an expert in your field. Learn more than anyone else you know. The more you know the more confident you will be, because confidence comes from competence.

3. Communication skills.

Good managers are good communicators. Communication has three factors: words, voice tones and body language. The most important of these in a business context, is words.

Good managers master language. Good managers are able to explain their exact meaning, both in the spoken word, and in writing.

For the manager, accurate and precise wording is an important skill.

If you want to be a better manager, focus your mind onto improving the clarity, accuracy and brevity of your written and spoken language. It is called the ABC principle.

Your language should always be Accurate, Brief, and Clear.

If you want help with your communication skills, please check out our Communication Skills Training.

4. Performance management skills.

All managers must manage the performance of colleagues. That means two things:

  • Correcting errors, faults and omissions in others' performance, by giving constructive criticism, combined with corrective guidance.
  • Improving upon already good performance, by implementing the principles of continuous improvement.

The most difficult of these is the ability to give constructive criticism.

If you want to be a better manager, then focus your attention on developing your ability to criticise people in a way that helps them.

If you feel you need to develop this aspect of your management skills, then please take a look at our Performance Management Training Course.

5. Time management skills.

Good managers effectively manage time and tasks. That requires developing prioritisation skills. Prioritisation means ordering tasks according to: their value, deadline pressure and logical sequencing.

Bad managers are bad because they don't prioritise well. Consequently, their teams become inefficient.

If you want to be a good manager, then focus your attention on developing your ability to properly prioritise.

Our Time Management training course will teach you all you need to know about managing time, prioritising and effectively delegating.

6. Delegating.

Delegating is the art of entrusting tasks to others. Good managers are excellent delegators. They entrust the right task, to the right person, at the right time.

Bad managers don't delegate well. They try to do it all themselves, or they delegate to the wrong people.

Delegation is a key skill for all managers to master. If you want to be a better manager, then commit to perfecting your delegation skills.

Leadership and Management Training

You can develop all of these management skills on our Leadership and Management training course which we deliver in-house, online and on our open courses around the country.

About the Author: Chris Farmer


Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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