Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

The Double-Edged Sword of Humour In Business

The Double-Edged Sword of Humour in Business

The Double-Edged Sword of Humour in Leadership and Management.

They say humour is the best medicine. It eases tension, fosters camaraderie, and is a key component of emotional intelligence. As a leader, using humour can play an integral role in forming strong relationships and creating a positive work environment. But as with any tool, the key is in the skilful and appropriate use.

The Bright Side of Humour

When used appropriately, humour can improve productivity.

  • Improved Relationships: A well-timed joke or light-hearted banter can put people at ease, making them more receptive and open. It promotes a more relaxed and collaborative environment, smoothing over rough edges that could otherwise lead to conflict.
  • Increased Likeability: People generally appreciate those who can make them laugh. A good sense of humour not only makes you approachable but also helps in forging stronger connections.
  • Enhanced Communication: Humour can be a powerful communication tool, helping to get your point across in a non-threatening and memorable way. It can lighten the mood and make difficult conversations easier to handle.
  • Stress Relief: Shared laughter can alleviate stress and boost mood. It promotes a positive and energetic workplace, which can lead to increased productivity.
  • Creative Thinking: Humour often involves seeing things from a different perspective, which encourages flexible and innovative thinking. It can contribute to problem-solving and creative brainstorming sessions.

The Potential Downside of Humour

However, humour is not without its pitfalls. Used inappropriately, it can be damaging and counterproductive.

  • The Clown: A leader who constantly uses humour might be seen as not taking their role seriously, undermining their credibility and authority. There's a fine line between creating a light-hearted environment and being viewed as someone who lacks professionalism.
  • The Smiling Assassin: Using humour as a weapon, or to belittle and criticize others, is destructive and harmful. This can lead to a toxic work environment, damaging relationships and trust.
  • The Social Bully: Sarcastic or demeaning humour can be a form of bullying, creating discomfort and perpetuating a culture of disrespect.
  • The Unintentional Insult: Humour, particularly sarcasm or irony, can be misunderstood and may unintentionally offend or alienate others.

Using Humour Effectively

The key to using humour effectively is to use it to uplift, rather than degrade. Here are some guidelines for the proper use of humour:

  • Know Your Audience: Different people have different thresholds and tastes for humour. What's funny to one person may not be funny to another, and what's appropriate in one setting might not be in another.
  • Positive Humour: Use humour to spread joy and positivity. Avoid making jokes at the expense of others.
  • Respect Boundaries: Understand and respect the boundaries of acceptable humour in a professional setting. Never make jokes about sensitive or potentially offensive topics.
  • Self-Deprecating Humour: A little self-deprecation can show humility and relatability, but too much can undermine your credibility. Strike a balance.
  • Genuine Laughter: Don't force humour. Let it come naturally and genuinely. It's better to have no joke, than a bad or inappropriate one.

Humour, when used correctly, can be a powerful addition to your leadership toolkit. Like all skills, it requires practice and discernment. Used wisely, it can enhance relationships, boost morale, and make your workplace a happier place to be.

But always remember: The ultimate goal is to add value to the situation, never to degrade yourself or others.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Leadership and Management

  • What is the Leadership Quality that People Overlook?
    Rationality is the one leadership skill that is commonly overlooked. Being an effective leader means being able to use deductive and inductive reasoning and logic, and treating all people reasonably.
    Read Article >
  • Top Management Techniques to Learn
    Learn about the latest management techniques and why they're important in this article from Chris Farmer, management trainer at Corporate Coach Group.
    Read Article >
  • Managing Imposter Syndrome
    Imposter syndrome causes self-doubt and affects performance. It can impact interactions with others. Overcoming it involves aligning inner feelings with outward presentation for self-assurance and growth.
    Read Article >
  • Why a Level 5 Leadership & Management Diploma Might Not Be Your Best Option
    Explore the benefits and drawbacks of the Level 5 Leadership and Management Diploma. Discover a practical alternative, focusing on actionable skills like conflict management, communication, and time management to boost your leadership effectiveness.
    Read Article >
  • Great Leaders
    Many people believe that great leaders are born, not made. However, no-one is born with the leadership gene. Leaders can be made with a series of learned behaviours, starting today!
    Read Article >

Looking for Leadership and Management Training?

If you're looking to develop your Leadership and Management Skills, you may find this Leadership and Management Training Course beneficial:

Open Training Course Pricing and Availability

13 - 14 January
Preston
£900 +VAT
15 - 16 January
Online - Teams
£900 +VAT
22 - 23 January
London - Central
£900 +VAT
3 - 4 February
Exeter
£900 +VAT
More dates and locations available
Save £100 on this course

Next Open Course Starts in 22 days, Preston, places available Book Now >