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Decision Making and Problem Solving · 4 min read

How to Make a Good Decision

Master decision making in work and life. Learn six decision types, avoid bias, use a decision matrix and act with purpose to make good decisions every time.

Chris Farmer, Founder of Corporate Coach Group

“Good decision making starts with a clear goal: gather facts, weigh options with a simple decision matrix, set priorities, then act fast and free from bias, because every choice shapes your life, career and team results.”

Chris Farmer — Founder, Corporate Coach Group

How to Make a Good Decision

How to make a good decision

The Quality of our lives is determined by the quality of our decisions.

Decisions. Decisions!

We make decisions every hour of every day. Many decisions are trivial, such as what to eat for lunch, but even these seemingly trivial decisions have a cumulative effect. Other decisions are major, and they have enormous, long term consequences for ourselves and others.

People's lifetime earnings are determined by their ability to make right decisions. People are paid, NOT in proportion to how hard they work, but rather, in proportion to the value of the decisions their organisation will entrust them to make.

Therefore, decision making is one of the most important skills to develop. Here is some guidance on how to make decisions.

1. Yes or No?

2. Which one, What kind? Decisions

3. What is the priority order? Decisions

4. What is the best sequence? Decisions.

5. Problem-cause-solution Decisions.

6. Problem, implication and countermeasure Decisions.

First rule. Make the decision.

Don't procrastinate unnecessarily.

Here is the truth: You must make decisions even in the face of uncertain and incomplete knowledge.

So, the rule to remember is this: After a logical analysis of all the available evidence: Make the decision!

Don't make decisions based upon your first, instinctive, emotional reaction to an event.

Neither should you make a decision based upon any prejudices, nor based upon guesses or fears.

Make your decisions based upon a logical evaluation of all the available evidence in relation to how they affect the achievement of your goal.

In order to think things through logically, use decision matrices. Decision matrices are a great way to make your decisions in a logical way, in writing.

1. Yes or No? Decisions.

You need to make Yes/No decisions all the time.

For example, should you get one, or not?

Should you say it, or not?

should you go on holiday or not?

Should you ask her, or not?

You can handle a yes/no decision by using the following diagram, or try our free Yes/No Decision Making app.

2. Which one, What kind? Decisions

If you are going to get a computer, then which one, what kind?

If you are going on holiday, then which one, what kind?

If you are going to buy a dog, then, which one, what kind?

To help you make this type of decision, try using our Which One, What Kind? Decision making widget.

3. What is the priority order? Decisions

You often need to decide between options, which one is the most valuable?

What is the most valuable use of your time?

What is the most valuable use of your energy?

What is the most valuable use of your effort?

To make a priority order decision, you may find our Job Priority app useful.

4. What is the correct logical sequence? Decisions.

Assume that there is an ideal, most efficient order of steps that will achieve a goal in the most effective manner possible. Ask yourself

What is most efficient order that would achieve the goal in least time and effort?

5. Problem-cause-solution Decisions.

All problems have causes. Most problems have multiple causes.

Name the problem, name the three or four major causes to the problem.

Then assume that each cause suggests a solution.

If you stop the cause, you'll stop the problem.

For example, the three causes of fire are: Heat, oxygen and fuel. If you have enough heat, oxygen and fuel in the same place, then you will have a fire.

If you remove any one of the three causes, then the fire will be extinguished.

Assume the same cause / effect principle applies to all problems.

6. Problem, implication and countermeasure Decisions

All problems may be the cause of additional problems. For example, if you have lost your wallet, then that is a problem.

But having lost your wallet may cause you a number of additional problems, such as credit-card fraud, or not being able to hire a car because your driving licence was in your wallet.

All problems can be the cause of other problems, which need to be anticipated and a set of countermeasures put in place.

Think it through, using this diagram to help you:

decision matrix

A decision matrix is a simple grid that helps people at work pick the best option. List your choices down the side, list the things that matter across the top, give each thing a weight, score every choice, then add the weighted scores. The option with the highest total is the winner.

CG4D Definition

Context: Business
Genus: Tool

  • Displays options and decision criteria in a two-dimensional grid
  • Gives each criterion a numerical weight that reflects its importance
  • Scores every option against every weighted criterion
  • Adds the weighted scores to show the option with the highest total value

Article Summary

Good decision making starts with a clear goal: gather facts, weigh options with a simple decision matrix, set priorities, then act fast and free from bias, because every choice shapes your life, career and team results.

Chris Farmer, Founder of Corporate Coach Group

Written by Chris Farmer

Founder & Lead Trainer, Corporate Coach Group

Chris Farmer is the founder of the Corporate Coach Group and has over 25 years experience designing and delivering leadership and management training across both the public and private sectors. His programmes are structured, practical and built around real-world performance. Read more about Chris and the story of how the Corporate Coach Group was founded.

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Key Statistics

McKinsey & Company’s 2024 study on decision speed finds that firms which shorten approval chains are 2.5 times more likely to beat profit targets.

Gartner forecasts that by 2025, 70% of large firms will use decision-intelligence tools, up from 10% in 2021.

Frequently Asked Questions

Common questions about this topic

A decision matrix is a simple grid. You list options, list what matters, weight each factor, score every option, add totals. The highest score signals the best choice, making decision making faster and clearer.
Write down the goal, gather facts first, use logic not instinct, test ideas with a decision matrix, then decide only after evidence review. This keeps emotion and prejudice out of decision making.
Use it when the choice is binary, such as accept or decline a job, speak up or stay silent, buy or not buy. Listing pros and cons makes the yes or no decision clearer.
List every task, judge each one by value, deadline and effort, then rank them highest to lowest. The task that brings greatest benefit in least time sits at the top of your priority order.
Perfect certainty is rare. After logical analysis of what you know, act. Waiting for every fact slows progress and can cost chances. Good decision making balances speed with reasoned judgement.
Name the problem, list its main causes, then match each cause to an action that removes it. Remove any cause and you remove the problem, linking clear thinking to direct problem solving.
Identify the problem, predict its knock-on effects, then create countermeasures that block those effects. This foresight turns reactive fixing into proactive decision making and stops small issues growing.

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