Established, since 1997, leading UK based training provider.

How to Communicate Positive Feedback

How to Communicate Positive Feedback

How to Communicate Positive Feedback

Here is how to communicate positive feedback:

  1. Get the timing right.
  2. Make the positive feedback very specific.
  3. Tell them why their action is a benefit.
  4. Ask for more of the same.

1. Get the timing right.

The general rule is to give the positive feedback as soon as practicable, after the event.

If someone does something good, then immediately "tag it" with some nicely worded positive feedback.

But don't do it if you have any reason to believe that doing so, might create a negative emotional response in someone. For example, some people don't like being praised in public; they find it embarrassing. Whilst other people LOVE to be praised in public; it makes them feel important.

So, take note of what you know about the person.

Make the necessary adjustments in the timing of your positive feedback message.

2. Make the positive feedback very specific.

Feedback should not be generic praise. It should be very specific.

For example, don't say, "You did a great job". Say, "I really liked the design you created, especially that nice shade of green."

Don't say, "You look nice." Say, "Your tie really matches your suit."

Don't say, "You were terrific". Say, "You seemed to be very well prepared and confident".

3. Tell them why their action is a benefit.

This is an optional extra. You may add into your message, WHY their action was important or beneficial.

It may sound like this, "You were well prepared and confident, which is important because it gave our presentation a very professional air".

You might say, "I really liked the design you created, especially that nice shade of green. It is important that we have, not only good content, but also good design".

4. Ask for more of the same.

It is very good practice to ask for more of the same. Remember that you should praise the behaviours that you want to see more of.

  • If they wash up after the meal, tag it with some positive feedback.
  • If they put the bins out, then tag it with some positive feedback.
  • If they arrive early, then tag it with positive feedback.

It may sound like this:

"You are ten minutes early! That gives us a time to prepare. Thanks for coming early. Keep it up!"

How to give positive feedback.

Remember these points when giving positive feedback:

  1. Get the timing right.
  2. Be specific.
  3. Give reason.
  4. Ask for more of the same.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Communication - Clear Communication

  • Do You Make Any of These Communication Mistakes?
    Good communication is important in all aspects of our lives. There are some common mistakes people make when communicating, which can affect how they are perceived. Take a look at these common mistakes and see if you can improve on any of them.
    Read Article >
  • Improving Communication in the Workplace
    Managers are the key to successful communication and motivation in the workplace. They must ensure they give proper praise and appreciation, when due. And,if criticism is necessary, then it is vital that this is delivered in a constructive manner.
    Read Article >
  • Tips to Improve Your Communication Technique
    Communication skills are important in order for you to communicate your goals to other people. These six tips will help to improve your communication skills and lead to a greater success in achieving your goals.
    Read Article >
  • Communication skills - Accurate language
    Communication skills - Accurate language Many people have trouble expressing themselves. They say: "I know what I mean but I can't explain it!" But you need to be able to express yourself with both clarity and accuracy. Here is a rule that will help you to get better results. Clarity is...
    Read Article >
  • A Course on Clear, Confident Communication
    A Course on Clear, Confident Communication Clear communication may be defined as the art of transferring an idea, or piece of information, from your mind, into the mind of another, without distortion, error, omission or misunderstanding: Meaning: the idea or piece of information, in the mind of the listener, at the...
    Read Article >