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Better Emotional Intelligence Training

Better Emotional Intelligence Training

Emotional Intelligence Training

“Emotional intelligence turns knowledge into useful action. When you manage feelings well, you help yourself and your team win.” – Chris Farmer, Lead Trainer, Corporate Coach Group

Emotional intelligence training is intended to help you understand why people do the things they do.

Emotional intelligence training covers topics such as:

  • How to create positive emotions, in yourself and others
  • How to handle negative emotions, in yourself and others
  • How to change negative situations into positive situations
  • That all emotions are the products of thought
  • How to control your emotions by taking control of your thoughts

The Emotional Management Cycle

Your emotions tend to show up in your external results. The process looks like this:

Personal Effectiveness : Better Emotional Intelligence Training

Thoughts - mental images, words and beliefs - combine to produce emotions.

  • Emotions combine to affect actions.
  • Actions combine to affect results.
  • Results combine to affect thoughts.

Harness the Power of Great Expectations

If you concentrate your mind on having only positive thoughts, then you will experience only positive emotions.

Learn how to use the emotional management cycle to your advantage. Look at this cycle and start with confident thoughts.

Personal Effectiveness : Better Emotional Intelligence Training

Conversation Control

Just as thoughts affect feelings, actions and results, so too can the content of your conversation affect the thoughts, feelings and actions of others.

It is, therefore, important to take control of the content of your conversations and direct them away from too much talking about:

1. The Bad past; which always tends to create emotions of anger and upset. Conversations that concern all the bad things that have happened in the past tend to create negative feelings.

2. The Bad future; which tends to create emotions of fear, anxiousness, upset and worry. Conversations that concern all the bad things that may happen in the future, also tend to create negative feelings.

Target your conversation onto a BETTER FUTURE; which will tend to create emotions of optimism, enthusiasm, motivation and energy.

Personal Effectiveness : Better Emotional Intelligence Training

Positive emotions can be triggered very quickly by talking, thinking and asking about goals for the future.

Ask other people about their goals for the future. You can always make someone feel better simply by turning the conversation onto the topic of the other person's goals, wishes, desires, aspirations and ambitions.

Change the focus of a conversation onto more productive paths.

Try to distract people off the negative conversations and get them talking about solutions rather than their problems.

Take control of your conversations and direct them away from threats of a bad future, or the pain of the bad past.

Redirect the conversation onto the prospects of a prosperous, fun future.

That is the essence of conversation control; the secret of emotional management.

One-Day Emotional Intelligence Training Course

This course is also run as a one-day in-house Emotional Intelligence training course, which we offer throughout the UK and worldwide. Contents can be tailored to fit the needs of your organisation.

Quiz: Emotional Intelligence (EQ)

Try our Emotional Intelligence quiz to discover how well you are able to manage your emotions and the emotions of others.

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Definition: Emotional Management Cycle

The emotional management cycle is a simple model used at work to show how what you think leads to how you feel, how you feel drives what you do, and what you do gives results that then shape new thoughts. Change any thought and you change the full cycle.

Show CG4D Definition
Context: Business
Genus: model
Differentia:
  • Begins with personal thoughts
  • Thoughts create matching emotions
  • Emotions drive chosen actions
  • Actions deliver results that loop back to thoughts

Article Summary

Emotional intelligence training shows that the thoughts you choose shape the feelings you feel, the acts you take and the results you get. When you steer your mind and talk toward clear goals, you spark positive emotion in yourself and others and turn problems into progress.

Frequently Asked Questions

Here are some questions that frequently get asked about this topic during our training sessions.


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Did You Know: Key Statistics

LinkedIn Learning’s 2024 Workplace Learning Report shows that 79% of UK learning leaders rank emotional intelligence as a top-three skill their staff must build this year. A 2023 Chartered Management Institute survey of 1,200 UK firms found that managers who took emotional intelligence training cut staff turnover by 23% within twelve months.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years' experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Personal Effectiveness

  • How to think straight
    Learn to think straight by putting facts before feelings, testing ideas against evidence, removing bias and rejecting contradictions so choices fit reality.
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  • How to Manage Your Emotions
    Learn how to manage emotions by guiding conscious thoughts and reshaping deep beliefs. Get clear steps to build confidence, cut stress and gain lasting control.
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  • Sustainable Success
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  • Improving your personal effectiveness
    Learn a simple six-question routine that sharpens personal effectiveness, speeds progress and turns time management, goal setting and action plans into results.
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  • Get the Most from Every Day
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Looking for Personal Development Training?

If you're looking to develop your Personal Effectiveness Skills, you may find this Personal Development Training Course beneficial:

Open Training Course Pricing and Availability

9 - 10 September
Birmingham
£900 +VAT
15 - 16 September
Online - Teams
£900 +VAT
17 - 18 September
Gloucester (M5 J11)
£900 +VAT
30 Sep - 1 Oct
London - Central
£900 +VAT
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