Established, since 1997, leading UK based training provider.

Problem Solving Skills

Problem Solving Skills

Problem Solving Skills

Problem solving is the ultimate skill, because the prosperity of any population depends on the ability to solve, and profit from, their problems.

Problem solving can sometimes be a function of an individual mind working alone, or it can be the fruits of multiple minds working in combination.

Problem solving can occur in a momentary flash of inspiration, or it may be an evolution of ideas, made over many years of effort.

Problem solving may be a step by step, structured logical process, or it may be as a free association of creative minds.

We would all benefit if we could develop problem solving skills.

Since problem solving is a process of thought and experience, let us take thought and experience as the starting point of our discussion.

Please take a look at this diagram below.

Personal Effectiveness : Problem Solving Skills

Experience is not one thing. Experience is a continuous flow of consciousness which has the following parts. Facts. Perception. Identification. Evaluation. Response.

1. Facts

Facts, independent of the observer. Facts irrespective of what you want, like, dislike or know about.

Facts are facts. They are an objective absolute. They are what they are, whether you like them or not.

2. Sensory perception

For you to know about the facts, they must impinge on your sense organs in some way. You must gather the sensory evidence for the facts.

3. Identification

Now you must correctly identify the nature of the situation which you have perceived. If you misidentify the facts, then you will mess up. You must be sure to correctly identify the exact nature of what you have seen.

4. Evaluation

Now you have correctly identified the facts, you must now evaluate the facts. You can evaluate facts according to two basic alternatives: logical evaluation, or illogical.

Logical evaluations may be of three types: analytic, synthetic or creative.

It is recommended that you strive to make a logical evaluation of all the available facts.

5. Response

As a result of your logical evaluation of the facts, you will make a response. Your response may be of two types.

  • Adaptive: where the response is appropriate and progressive.
  • Mal-adaptive: where the response is inappropriate and regressive.

Whatever your response, it becomes a new fact, to be taken into account in the next run through the same five link chain of your experience.

Problem Solving Questions

1. What are the facts of the case?

2. How do we know? What is our evidence?

3. What is the nature of the thing we are dealing with?

4. What do these facts mean to us?

5. What should be our adaptive response?

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Personal Effectiveness

  • How good are you on a bad day?
    How good are you when you are having a bad day? Anyone can be good on a good day. On a good day, when the sun is shining, and the sky is blue, you have lots of cash, all your plans are working, and you are making terrific progress, then it...
    Read Article >
  • How to Manage Your Emotions
    If you want to control your emotions, you first have to understand why you feel the way you do. Only then can you start to make positive steps towards taking control of the way you feel and react. Be the master of your emotions!
    Read Article >
  • How to Use the Pleasure/Pain Principle
    Bad habits tend to be pleasurable. Eating unhealthily might be pleasurable at the time, but the long term consequences, could lead to pain, quite literally. This blog examines why wisdom is the art of thinking long term.
    Read Article >
  • How Can I Make People Like Me?
    Everyone wants to be liked by others. Being honest and trustworthy, is a good start. Here are ten tips to remember if you want to be liked and admired by others. Try one today, you will be pleasantly surprised by the outcome.
    Read Article >
  • Happy at Work
    Your organisation runs best when employees are working in cooperative, happy teams. Teams that possess a "positive mental attitude" are happier and more productive.
    Read Article >

Looking for Personal Development Training?

If you're looking to develop your Personal Effectiveness Skills, you may find this Personal Development Training Course beneficial:

Open Training Course Pricing and Availability

24 - 25 January
Online - Teams
£875 +VAT
26 - 27 January
Manchester City
£875 +VAT
Course Full
31 Jan - 1 Feb
Birmingham City
£875 +VAT
2 - 3 February
Bristol
£875 +VAT
Course Full
More dates and locations available
Save £100 on this course

Next Open Course Starts in 5 days, Online - Teams, places available Book Now >