Established, since 1997, leading UK based training provider.

Negotiation Skills

Negotiation Skills

Negotiation Skills

Here are nine skills for proper negotiation.

1. Set Clear goals.

Before the negotiation set your goals.

Make them clear and distinct.

By entering this negotiation, what do you want to achieve?

2. Prioritise your goals.

Take your list of goals and put them into priority order.

Categorise your goals by putting them into four subsets.

  • Must have
  • Want to have
  • Would like to have
  • Would prefer

3. Make a list of your bargaining chips.

You need to make out a list of your negotiable variables.

Make a list of all the things you can offer the other party and put them into order of value.

4. Write your negotiation strategy.

When you have assembled all the above information, write your negotiation strategy. This is your plan of action during the negotiation.

During the negotiation:

5. Become a Master communicator.

Always maintain a calm and professional manner.

Be clear in your language, rational in your actions and positive in your intentions.

6. Resist the temptation to give things away for free.

Negotiators never give away anything for free. They trade concessions. They don't give them.

7. Say 'No' to their first proposal.

If you say yes to their first proposal, you will never hear their best offer.

8. Be adaptive and responsive.

Keep your eyes and ears open. Notice the changes in their mood and reactions. Be prepared to change your plan if the evidence suggests it may be wise to do so.

9. Keep written records.

Keep accurate records of what is agreed. Who is doing what, by when?

Negotiation Skills Training Course

If you are interested in learning more about negotiation skills, please take a look at our one-day in-house Negotiation Skills Training Course, which we can deliver directly to your staff.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Communication - Persuasive Communication

  • How to gain more confidence when speaking
    Self confidence: Do you want to know how to gain more self confidence when speaking? Last week, I received a phone call from a man who wanted to know if I could help him with his low levels of self-confidence. The conversation went on for over an hour and it was...
    Read Article >
  • Persistence
    Persistence is a state of mind that can be developed over time. If you want to develop more persistence, then take the following steps.
    Read Article >
  • Everything is Negotiable
    In business you have to trade with other people, which involves negotiating. Therefore, it is important that you learn the proper principles of negotiation, in order to get the best possible outcome for your organisation.
    Read Article >
  • Present Yourself Positively
    People judge everything you say, what you do, how you look. Make sure they see you in a positive light.
    Read Article >
  • Interpersonal communication skills
    Interpersonal communication skills Interpersonal communication skills are those communication skills that you need when you are face to face with others, as opposed to using media such as telephone or emails. Interpersonal communications skills are those skills that are born from your use of you're: Voice tones Body language Verbal language...
    Read Article >