Management Training - Interview Technique

Important: GDPR Email Preferences

As you may already know, the EU General Data Protection Regulation (GDPR) will be coming into effect on 25th May 2018. We take your privacy seriously and we are working hard to ensure we comply with the new data protection laws. You can find out more about how we're doing this in our privacy policy on our website.

We want to make sure you continue to receive the latest newsletters, blogs, special offers and more.

As someone who has opted-in to receive our emails in the past, we’d like to give you this opportunity to confirm what you wish to receive:

Just so you know, if you don’t let us know what kinds of emails you want to receive from us, we’ll stop emailing you on the 24th May 2018 - you'll be missing out!

You are of course free to change your mind at any time – just follow the link at the bottom of any of our emails.

Management training - Interview technique

In business you need to be able to pick good people.

You need to be able to avoid the dangerous ones.

A candidate may look good, sound good and be well educated, but if he later turns out to be:

Lazy
Disruptive
Dishonest

Then he-she can cost you dearly.

Selecting the right person is a vital skill

Not hiring the wrong person will save you much time and tears.

If you don't believe me, ask David Cameron.

Selection interview skills are good to have:

A selection interview is "A form of business communication, the purpose of which, is to enable the interviewer(s) to gather enough information to make an accurate decision, whether to employ a particular person, or not".

If an interview is to be effective, then you should prepare a definite method.

Employing the right person can be a profitable decision.
Employing the wrong person can be a disaster.

When thinking about the selection process, consider the following points:

1. Decide in advance a "theoretical ideal ".

1. Map out the job role, in detail.

Think about the job and map out all its aspects. What are the subset- tasks and duties this role requires of anyone who is hoping to fulfil it?

2. Then Map out the corresponding skills and knowledge required to fulfil the role.

Each aspect would necessitate certain skills and knowledge: make a list of all of them.

3. Map out the things you definitely DON'T want to see in the candidate.

Are there any attributes that must NOT be present: i.e. Low stress threshold?

For each skill, attribute or attitude, work out in advance how you will TEST for it, during the selection process.

Work out either:

1. A question

Think up the questions that will tease out whether this person has the knowledge, or not?

2. A test exercise

Think up an exercise that will test whether the person has the skill.

3. A situation

Place the person in a situation that will expose their strengths or weaknesses.
Then: Design a sequence of questions, tests or situations that will be applied to all the candidates, in essentially the same way.
Be careful that you do not accidentally contravene the legislation relating to discrimination laws.
Apply the same test to every candidate, fairly and evenly.

Additional points to consider:

Special Communication skills relating to interviews

• Remove the fear.

When people are nervous, it distorts their performance. So do all you can to take the stress and fear out of your process?

Don't spend the time talking too much: have the candidate do the talking.
Don't make yourself the star of the show. Put your candidates in the spotlight.

You need to evaluate them, not impress them, with how great your organisation is

• Distinguish between "Answers" v "responses" to questions.

Listen to how they react to your questions and distinguish between answers and responses to questions.
I.e. notice which questions they don't answer.

Watch for any signs that this person may be suffering from:

1. Laziness
2. Dishonesty
3. Uncooperativeness

You can't afford a lazy, disruptive or dishonest person in your business.
Some people can interview well and only later do you find out.
Be careful!

Lastly:

Remember the law

There are strict laws relating to unfair discrimination:

• Race
• Gender
• Age

For more information about our management training courses visit the Corporate Coach Group website

FREE Training Needs Analysis

FREE Training Needs Analysis!

In order to get the best from your training, you need to discover your relative strengths and weaknesses. Take our FREE training needs analysis questionnaire now and get a report in less than five minutes!

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Leadership and Management

• Where can I find leadership training courses?
  Where can I find leadership training courses? On our leadership training courses we help people by helping them to clarify their thinking about exactly what to do and say whist at work in order to get the best from themselves and others. In order to clarify thinking we use the method...
  Read Article >
• Management Training: Four Feeble Excuses
  Many people make feeble excuses for not doing something, unfortunately they think they are rationalising.
  Read Article >
• What are the most important leadership skills?
  There are ten important skills that you need to perfect if you want to be a good leader. Check out these skills and see where you can perform better.
  Read Article >
• What Does it Mean to be a Manager?
  What does it mean to be in charge? How can a Manager get cooperation and dedication from staff, even when he is not present? Managers must develop certain skills to ensure their organisation runs like clockwork.
  Read Article >
• Top Management Techniques to Learn
  Learn about the latest management techniques and why they're important in this article from Chris Farmer, management trainer at Corporate Coach Group.
  Read Article >

Advert