Established, since 1997, leading UK based training provider.

Management Training - Interview Technique

Management training - Interview technique

In business you need to be able to pick good people.

You need to be able to avoid the dangerous ones.

A candidate may look good, sound good and be well educated, but if he later turns out to be:

Lazy
Disruptive
Dishonest

Then he-she can cost you dearly.

Selecting the right person is a vital skill

Not hiring the wrong person will save you much time and tears.

If you don't believe me, ask David Cameron.

Selection interview skills are good to have:

A selection interview is "A form of business communication, the purpose of which, is to enable the interviewer(s) to gather enough information to make an accurate decision, whether to employ a particular person, or not".

If an interview is to be effective, then you should prepare a definite method.

Employing the right person can be a profitable decision.
Employing the wrong person can be a disaster.

When thinking about the selection process, consider the following points:

  1. Decide in advance a "theoretical ideal ".

1. Map out the job role, in detail.

Think about the job and map out all its aspects. What are the subset- tasks and duties this role requires of anyone who is hoping to fulfil it?

2. Then Map out the corresponding skills and knowledge required to fulfil the role.

Each aspect would necessitate certain skills and knowledge: make a list of all of them.

3. Map out the things you definitely DON'T want to see in the candidate.

Are there any attributes that must NOT be present: i.e. Low stress threshold?

For each skill, attribute or attitude, work out in advance how you will TEST for it, during the selection process.

Work out either:

1. A question

Think up the questions that will tease out whether this person has the knowledge, or not?

2. A test exercise

Think up an exercise that will test whether the person has the skill.

3. A situation

Place the person in a situation that will expose their strengths or weaknesses.
Then: Design a sequence of questions, tests or situations that will be applied to all the candidates, in essentially the same way.
Be careful that you do not accidentally contravene the legislation relating to discrimination laws.
Apply the same test to every candidate, fairly and evenly.

Additional points to consider:

Special Communication skills relating to interviews

  • Remove the fear.

When people are nervous, it distorts their performance. So do all you can to take the stress and fear out of your process?

Don't spend the time talking too much: have the candidate do the talking.
Don't make yourself the star of the show. Put your candidates in the spotlight.

You need to evaluate them, not impress them, with how great your organisation is

  • Distinguish between "Answers" v "responses" to questions.

Listen to how they react to your questions and distinguish between answers and responses to questions.
I.e. notice which questions they don't answer.

Watch for any signs that this person may be suffering from:

  1. Laziness
  2. Dishonesty
  3. Uncooperativeness

You can't afford a lazy, disruptive or dishonest person in your business.
Some people can interview well and only later do you find out.
Be careful!

Lastly:

Remember the law

There are strict laws relating to unfair discrimination:

  • Race
  • Gender
  • Age

For more information about our management training courses visit the Corporate Coach Group website

FREE Training Needs Analysis

FREE Training Needs Analysis!

In order to get the best from your training, you need to discover your relative strengths and weaknesses. Take our FREE training needs analysis questionnaire now and get a report in less than five minutes!

Your Comments

Further Reading in Leadership and Management

  • Good leadership training
    Good leadership training All good organisations need to develop good, effective leaders and managers We will define "the effective leader" as: A member of the team or organisation, that is primarily responsible for the creation and communication of a clear goal: and who can then inspire the team to take the...
    Read Article >
  • Leadership training: Self-reliance
    A leader does not feel the need to seek the approval of others. A leader makes his own motivation and validation. Leaders have an 'internal locus of control'. Leaders are self-reliant.
    Read Article >
  • Management and leadership training
    Management and leadership training? What can your business learn from studying nature? In the natural world, as in the business world, there is a struggle for survival. Failure means you will fall behind in the struggle for survival. In the natural world there is a finite volume of food; each organism...
    Read Article >
  • Management skills training
    Management skills training Management skills training is important to your success because every organisation must act in a co-ordinate, intelligent way in order to achieve its goals. Uncoordinated and poorly managed action, even if done with sincerity and enthusiasm, will not be efficient, and may cause the organisation to fail: especially...
    Read Article >
  • Leadership Development Training
    Leadership Development Training Why is Leadership development training important to your organisation? Because, to a large degree, it is the quality of the leadership that will determine whether or not your organisation will achieve its goals, or not. If the leadership team is effective, then the chances of success go up...
    Read Article >