Established, since 1997, leading UK based training provider.

Management Training - Interview Technique

Management training - Interview technique

Management training - Interview technique

In business you need to be able to pick good people.

You need to be able to avoid the dangerous ones.

A candidate may look good, sound good and be well educated, but if he later turns out to be:

Lazy
Disruptive
Dishonest

Then he-she can cost you dearly.

Selecting the right person is a vital skill

Not hiring the wrong person will save you much time and tears.

If you don't believe me, ask David Cameron.

Selection interview skills are good to have:

A selection interview is "A form of business communication, the purpose of which, is to enable the interviewer(s) to gather enough information to make an accurate decision, whether to employ a particular person, or not".

If an interview is to be effective, then you should prepare a definite method.

Employing the right person can be a profitable decision.
Employing the wrong person can be a disaster.

When thinking about the selection process, consider the following points:

  1. Decide in advance a "theoretical ideal ".

1. Map out the job role, in detail.

Think about the job and map out all its aspects. What are the subset- tasks and duties this role requires of anyone who is hoping to fulfil it?

2. Then Map out the corresponding skills and knowledge required to fulfil the role.

Each aspect would necessitate certain skills and knowledge: make a list of all of them.

3. Map out the things you definitely DON'T want to see in the candidate.

Are there any attributes that must NOT be present: i.e. Low stress threshold?

For each skill, attribute or attitude, work out in advance how you will TEST for it, during the selection process.

Work out either:

1. A question

Think up the questions that will tease out whether this person has the knowledge, or not?

2. A test exercise

Think up an exercise that will test whether the person has the skill.

3. A situation

Place the person in a situation that will expose their strengths or weaknesses.
Then: Design a sequence of questions, tests or situations that will be applied to all the candidates, in essentially the same way.
Be careful that you do not accidentally contravene the legislation relating to discrimination laws.
Apply the same test to every candidate, fairly and evenly.

Additional points to consider:

Special Communication skills relating to interviews

  • Remove the fear.

When people are nervous, it distorts their performance. So do all you can to take the stress and fear out of your process?

Don't spend the time talking too much: have the candidate do the talking.
Don't make yourself the star of the show. Put your candidates in the spotlight.

You need to evaluate them, not impress them, with how great your organisation is

  • Distinguish between "Answers" v "responses" to questions.

Listen to how they react to your questions and distinguish between answers and responses to questions.
I.e. notice which questions they don't answer.

Watch for any signs that this person may be suffering from:

  1. Laziness
  2. Dishonesty
  3. Uncooperativeness

You can't afford a lazy, disruptive or dishonest person in your business.
Some people can interview well and only later do you find out.
Be careful!

Lastly:

Remember the law

There are strict laws relating to unfair discrimination:

  • Race
  • Gender
  • Age

For more information about our management training courses visit the Corporate Coach Group website

FREE Training Needs Analysis Free Training Needs Analysis Logo

FREE Training Needs Analysis!

In order to get the best from your training, you need to discover your relative strengths and weaknesses. Take our FREE training needs analysis questionnaire now and get a report in less than five minutes!

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Leadership and Management

  • Leadership qualities
    Leadership qualities All organisations need leaders. Leaders are able to inspire others to cooperate together, to give their best performance, in order to achieve a valuable goal or objective. Obviously, successful leaders are people who other people will willingly follow. A leader with no followers is a sad sight to behold...
    Read Article >
  • Effective Leadership
    Effective Leadership - leadership training What are the definitions, examples and qualities of effective leadership? Definition of leadership: A leader is person who is able to create and sustain a clear vision for a better future and who is able to communicate that vision so as to inspire others to act...
    Read Article >
  • Training to Help Managers
    Your managers may need help to fulfil their role, because they were not originally hired on the strength of their management skills, but for their technical skills and knowledge.
    Read Article >
  • New Management Techniques
    There have been many advances lately in management techniques, which you will find very interesting and beneficial. Management techniques can be taught as a series of specific steps, which can be quickly mastered and perfected.
    Read Article >
  • How to be a Better Manager
    Inspire your team and improve your success by learning to be a better manager.
    Read Article >