Established, since 1997, leading UK based training provider.

How to Manage a Crisis

How to Manage a Crisis

How to Manage a Crisis

In order to manage a crisis the most important thing is to do prioritise tasks into the right order.

Every task can be judged against two fundamental criteria:

  • The value of the task. (Its importance).
  • The time deadline pressure. (Its urgency).

We can subdivide both categories into:

Value (Importance).

1. Extremely valuable

2. Highly valuable

3. Quite important

4. Not important.

Deadline pressure (Urgency)

1. Extremely urgent

2. Very urgent

3. Quite urgent

4. Not urgent.

You prioritise your tasks by comparing each of them against the two criteria of "value" and "deadline pressure", using the word descriptions above.

Then you assign a number to each task according to the grid below.

Leadership and Management : How to Manage a Crisis

Simply by plotting the tasks onto the grid, the most logical order will make itself apparent.

If circumstance allow, you should do the tasks in the order given by the grid.

What is the standard of value?

You need to be fully conscious about what index you are using to determine "value".

When you are judging value, you can be standing in one of three positions:

  1. What is valuable for yourself (self interest)?
  2. What is valuable for others (selflessness - altruistic)?
  3. What is valuable for the system as a whole (social - systems thinking)?

In any decision-making situation, you should consciously decide, from which base you are making the decision.

Sometimes it is okay to be selfish. Other times, it is NOT okay.

Theory vs practice.

In practice you will not be able to do things exactly in the order indicated by the theory, because you may not have the resources, the people, or the money to do them.

The above grid serves to give you an idealised plan, which you should use to guide your thinking.

In every case, you use the "ideal" as a your best "guide to intelligent action".

WhatsNext? - Free Priority Order App

Corporate Coach have developed a fantastic Prioritisation App, which is based on the above method.

To manage your time by prioritising your tasks, please take advantage of our Prioritisation App.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Your Comments

Further Reading in Leadership and Management

  • New Manager Training
    People are promoted to the role of manager because of their experience and knowledge of the company. Often though, they do not have the necessary skills to become a successful manager. All new managers must receive training these vital skills.
    Read Article >
  • How to Stop People Complaining
    It is good to give people a chance to express their thoughts and feelings. But only to a point. Constant complaining is not going to add any value to anyone, not even to the complainer. Try this four step method to stop people complaining.
    Read Article >
  • What are Negotiation Skills?
    Not everyone is a born negotiator, but negotiation skills can be learned. Being an effective negotiator requires good communication skills, the ability to persuade, together with planning and tactical skills.
    Read Article >
  • What New Team Leaders Should Do First
    Becoming a team leader-manager is not easy. Winning over a new team takes patience and skill. But by following a few basic tactics you should be on course to win-over your new team and accomplish success in your role.
    Read Article >
  • Leadership Styles
    Leadership styles There are many styles of leadership. But the important thing to recognise is that the concept of "leadership", itself, has its own distinctiveness and that "leadership styles" are minor variations on the major theme. It would be an error to focus too hard on the differing variations before you...
    Read Article >