Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

How to Manage a Crisis

How to Manage a Crisis

How to Manage a Crisis

In order to manage a crisis the most important thing is to do prioritise tasks into the right order.

Every task can be judged against two fundamental criteria:

  • The value of the task. (Its importance).
  • The time deadline pressure. (Its urgency).

We can subdivide both categories into:

Value (Importance).

1. Extremely valuable

2. Highly valuable

3. Quite important

4. Not important.

Deadline pressure (Urgency)

1. Extremely urgent

2. Very urgent

3. Quite urgent

4. Not urgent.

You prioritise your tasks by comparing each of them against the two criteria of "value" and "deadline pressure", using the word descriptions above.

Then you assign a number to each task according to the grid below.

Leadership and Management : How to Manage a Crisis

Simply by plotting the tasks onto the grid, the most logical order will make itself apparent.

If circumstance allow, you should do the tasks in the order given by the grid.

What is the standard of value?

You need to be fully conscious about what index you are using to determine "value".

When you are judging value, you can be standing in one of three positions:

  1. What is valuable for yourself (self interest)?
  2. What is valuable for others (selflessness - altruistic)?
  3. What is valuable for the system as a whole (social - systems thinking)?

In any decision-making situation, you should consciously decide, from which base you are making the decision.

Sometimes it is okay to be selfish. Other times, it is NOT okay.

Theory vs practice.

In practice you will not be able to do things exactly in the order indicated by the theory, because you may not have the resources, the people, or the money to do them.

The above grid serves to give you an idealised plan, which you should use to guide your thinking.

In every case, you use the "ideal" as a your best "guide to intelligent action".

WhatsNext? - Free Priority Order App

Corporate Coach have developed a fantastic Prioritisation App, which is based on the above method.

To manage your time by prioritising your tasks, please take advantage of our Prioritisation App.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Leadership and Management

  • The Language of Leadership
    Leaders use impactful language, conveying a bright vision, strategic plans, and inspiring motivation. Elevate leadership by speaking in visionary terms, refining strategic communication, and adopting optimistic language.
    Read Article >
  • How can I become a Thought Leader?
    To be perceived as a Thought Leader, you must acquire the specialist skills and abilities used by all successful thought leaders to inspire and lead their teams. Find out what these key characteristics are and how to develop them.
    Read Article >
  • Leadership qualities: self control
    Leadership qualities: self control Many organisations are interested in developing some of their people into future leaders; so many organisations are interested in identifying potential leaders; which are those people who show good promise and will be worthy of further investment. Organisations need to identify those people who have leadership qualities...
    Read Article >
  • Training for New Managers
    To be a great leader and manager you need a definite set of skills, knowledge and ability. New managers often lack these skills, but the good news is that they can be taught.
    Read Article >
  • How Do I Manage My Friends After a Promotion?
    After promotion to a managerial position over your former peers and friends, there will be a change in the dynamics of your relationship. Performance and other issues will have to be dealt with. Here are some guidelines to help you.
    Read Article >

Looking for Leadership and Management Training?

If you're looking to develop your Leadership and Management Skills, you may find this Leadership and Management Training Course beneficial:

Open Training Course Pricing and Availability

4 - 5 March
Birmingham - Central
£900 +VAT
Course Full
11 - 12 March
Online - Teams
£900 +VAT
14 - 15 March
Southampton
£900 +VAT
18 - 19 March
Swansea
£900 +VAT
Course Full
More dates and locations available
Save £100 on this course

Next Open Course Starts in 9 days, Online - Teams, places available Book Now >