Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

How to Ask Good Questions

How to Ask Good Questions

Questions We Should Ask

“A well-timed question turns vague thoughts into clear action.” – Chris Farmer, lead trainer and communication coach

Asking questions is an essential tool for gaining knowledge and understanding. When we encounter something old, new or unfamiliar, our natural inclination is to question it. Whether it is a physical object, a concept, or an abstract idea, asking the right questions helps us understand it better. In this blog, we explore twelve different categories of questions that can (and should) be asked about anything.

1. Existence questions.

These questions focus on the reality of the thing in question. Does it really exist, or is it a fiction? How do we know that it exists and is not just a product of our imagination?

This category also includes questions about disputed realities, such as ghosts, spirits, angels, luck and Gods.

2. Identity questions.

These questions seek to define the thing in question by identifying its primary qualities, its broader classification, its essential distinguishing characteristics, and its word definition. They also ask whether we can point to a concrete example of the thing in question.

Identity also includes questions about its purpose. We ask whether it has a purpose, and if so, whose purpose does it serve?

3. Origin questions.

Everything that exists has origins. It must be caused by a previous set of circumstance. Origin question seek to find the root causes of the thing we are investigating.

4. Composition questions.

These questions seek to understand what the thing is made of, what form of matter or energy it is, and what chemical elements it contains. They also ask how many major subset parts or systems the thing should be divided into and what names we should give each of these parts.

5. Internal organization and structure questions.

These questions focus on the relative importance, size, and weight of the thing's component parts, how they are organized in relation to each other, and how they are connected. They also ask whether there are mathematical formulas that describe their interrelationship.

6. Mode of action and functionality questions.

These questions seek to understand how the thing operates, how it functions, how one operates it, and how it acts. They also ask about the thing's potential reactions and its inherent limitations.

7. Location and spatial questions.

These questions ask about the thing's physical dimensions, mass, weight, location, speed, and direction. They also ask about the limits of its range.

8. Change questions.

These questions focus on how the thing changes over time, what it changes from and into, and what the rate of change is. They also ask about the frame of reference being used to measure the change and whether changing the frame of reference would affect the measurement.

9. Time questions.

These questions seek to understand the total duration of the event, what the start and finish times are, and how many subset time elements there are. They also ask about the ideal or actual chronological sequencing of the events.

10. Energy (money) questions.

These questions ask how much energy (or money) the thing requires, what forms of energy/money it requires, how it is obtained, and from where it gets it. We also ask about the thing's energy/money efficiency. In addition, we may ask whether it carries a net electrical or magnetic charge.

11. Context questions.

These questions seek to understand the thing's orientation, the normal environmental context, and how changing the surrounding environment would affect the thing's action. We also ask whether recent changes in the thing's action can be accounted for by changes in the surrounding conditions.

12. Uncertainty or the "X Factor."

These questions ask what we don't know and need to find out, what hasty assumptions we have made that may be wrong, what new assumptions may be more correct. We also ask what we cannot know about the thing, and what we have forgotten to ask.

If we answer these questions, we will gain a thorough understanding of the thing we are investigating.

Judge a man by his questions rather than his answers. [Voltaire]

Blog: Ways You Can Use Questions

Definition: good question

Workplace learning and communication utterance that (1) seeks clear knowledge to close a gap, (2) uses plain, unambiguous words, (3) stays relevant to topic and audience, and (4) prompts reflection or next action; remove any trait and it ceases to be a good question.

Show CG4D Definition
Context: Workplace learning and communication
Genus: utterance
Differentia:
  • seeks clear knowledge to close a gap
  • uses plain, unambiguous words
  • stays relevant to topic and audience
  • prompts reflection or next action

Article Summary

A good question opens the mind. Use these twelve types – existence, identity, origin, make up, structure, function, place, change, time, cost, context and the unknown – to learn faster, solve problems and gain respect.

Frequently Asked Questions

Here are some questions that frequently get asked about this topic during our training sessions.


Thought of something that's not been answered? Ask Us Today!

Did You Know: Key Statistics

LinkedIn Learning’s 2024 Workplace Learning Report shows that 74% of learning leaders rank critical thinking and questioning as the top skill gap to close in the next 12 months. A 2022 McKinsey survey of 3,000 global workers found teams encouraged to ask open questions delivered 21% more new-product ideas year on year.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years' experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Communication - Listening Skills

  • How to ask the right questions
    Learn how to ask the right questions, clarify meaning and turn vague or negative talk into clear action. Practical tips from communication skills training.
    Read Article >
  • How to Ask Good Questions
    Master how to ask good questions with a simple 12-part framework that sparks critical thinking, sharper communication and better decisions at work and study.
    Read Article >
  • Communication Skills: Listen-out for What is Not Being Said
    Master communication skills with active listening. Learn to spot hidden assumptions, test missing premises and turn talk into clear logical thought today.
    Read Article >
  • How to Improve Active Listening Skills
    Improve active listening skills with five tips: focus, picture words, ask clear questions, show empathy and avoid one-up tales to build trust at work.
    Read Article >
  • Leadership Listening Skills
    Learn four practical leadership listening skills to earn trust, gather honest views and make smarter decisions. Discover tips, stats and training links.
    Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Listening Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

9 September
Birmingham
£475 +VAT
15 September
Online - Teams
£475 +VAT
17 September
Gloucester (M5 J11)
£475 +VAT
30 September
London - Central
£475 +VAT
More dates and locations available
Save £50 on this course

Next Open Course Starts in 6 days, Birmingham, places available Book Now >