Established, since 1997, leading UK based training provider.
First Line Manager Training

Online First Line Manager Training - 2 Day Live Webinar

First line managers are important because they work on the organisation’s frontlines; so, their performance directly affects service provision. If the first line managers’ performance is better, the whole organisation benefits. But the vast majority of first line managers have never had any specific management training; consequently, first line managers benefit hugely from our specialised online management training course.

This two-day online interactive training gives your first line managers the additional knowledge, skills and techniques they need to become more confident and successful in their roles.

The next Live Instructor-led Webinar, is starting in: Register Now
Also available as face-to-face training: Open Course or In - House

First Line Manager Training Availability, Pricing and Course Dates

If you have any questions, please phone us (+44 (0)20 3856 3037) or send us a message.

Live Online Training

£700+VAT per delegate
 
  • Live Online First Line Manager Webinar delivered via Zoom or Microsoft Teams
  • Easy to join - all you need is a laptop or tablet with a Webcam
  • Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)

Open Course (Face-to-Face)

£875+VAT per delegate
(Early Bird Offers Available)
  • Delivered at venues around the UK
  • Open Course Timings are: 9am - 4.30pm
  • If you arrive earlier than 9am, there is coffee / tea waiting for you.

Bespoke Training (In-House or Live Online)

£1,950+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

We are able to train in your timezone.

All our training includes:

  • Two full days of quality training, delivered by an experienced trainer
  • 12 training hours, plus an additional 2-3 via post-course online independent learning
  • Full-colour course handbook, with written action plan (electronic or paper copy available)
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Live Online First Line Management Training Webinar

Conflict management as a first line manager

Managers succeed by organising tasks, motivating people and achieving goals.

So, management training focusses around improving skills relating to goal setting, clear communication, prioritisation, planning, delegation, conflict resolution and motivation.

This two-day online course teaches first line managers a system of good ideas, methods and techniques, which will help them in two ways; firstly, by eliminating any mistakes they are currently making, (there are a few common mistakes that almost all managers make) and secondly, this course will provide them with a success formula – these are methods that have been proven to work, for anyone who will take the time to learn them.

After this course, your first line managers will feel more confident, because they will have been shown exactly how, to get the best performance from themselves and others.

The next live online training session starts in: Register Now

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Customer Reviews

4.5/5 Our First Line Manager Course is rated based on 24 reviews. More Customer Reviews >
Even though the course was online, it was still really interactive. I now have some great tools to work with. Chris was terrific - engaging and discussing key points while also using the interactive whiteboard to illustrate key points. There was a good balance of slides, interactive whiteboard and discussion. I would recommend this course.
The course content has give me a better insight into the way I would like to be perceived as both a colleague and a manager. The trainer, Chris, came highly recommended and I hope to act on everything he has taught me over the coming weeks, mont... [Read More]
>

Online First Line Manager Training Course Overview

This course is delivered via either Zoom or Microsoft Teams. The session starts at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.

This online course consists of four interrelated half-day modules that combine to teach you the skills and attributes needed for the role of first line manager.

Part One: We discuss the six major skills sets required by all first line managers. You complete a self-assessment of your current strengths and relative weaknesses. Then we concentrate on each of the six skills as separate sessions, beginning with setting goals and clear communication.

Part Two: Conflict management and resolution of poor performance issues. Followed be the need for appreciation and praise for good performance.

Part Three: Planning and prioritisation. First line managers must operate in a systematic and organised way.

Part Four: Positive attitude and leadership skills. Managers must inspire positive emotions in others and become a source of motivation and emotional strength.

Learning Outcomes:

  • Boost self-confidence by developing your skills
  • Learn to communicate with more clarity
  • Manage difficult people more skillfully
  • Solve problems before they can occur
  • Inspire a positive mental attitude in the team
  • Motivate others to give you their best
  • Achieve your targets and gain respect

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

2 full days training (9am - 4.30pm) - only £700+VAT per delegate

Date Platform Cost Availability

November

9 - 10 November 2020Online via Teams£700 +VAT£700 +VAT
30 Nov - 1 Dec 2020Online via Teams£700 +VAT£700 +VAT

January 2021

25 - 26 January 2021Online via Teams£620 +VAT£620 +VAT

Online First Line Manager Training FAQs

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