Understanding Vs Agreement
Understanding vs Agreement
Whether you are presenting ideas, discussing plans, or negotiating with others, it is crucial to ensure that you can make your listeners clearly understand.
However, gaining understanding is just the first step. To achieve your goals, you also need to gain agreement from your audience.
- Understanding means that others comprehend the exact meaning of your message.
- Agreement means that they think what you are saying is good, right and true.
Understanding should come before agreement.
Therefore, the first thing to do is to make yourself clearly understood.
Followed by gaining their agreement.
It may be the case that they understand what you are saying, but they disagree.
That is just a fact of life.
Not everyone will agree with what you say. But we should strive for universal understanding.
You should be able to make yourself always understood, even if they do not agree.
Ideally, you would like to gain both their understanding and agreement.
How to Make People Understand
To make people understand you need to:
- use specific language
- give definitions
- use illustrative examples
- use numbers to express exact times, places, and quantities
- speak slowly enough to allow people to keep up with your presentation.
How to Gain Agreement
We gain their agreement by giving sufficient reasons to believe that what we are saying is true, right, good, practical, and fair.
The clearer your message, the easier it is to gain both understanding and agreement.
Remember that understanding comes from using clear language, and agreement comes from giving sufficient reasons to believe.
It is important not to invert the correct order and put agreement before understanding.
Coming to agreements before we have gained mutual understanding, leads to conflicts.
What happens when we sign agreements based upon misunderstanding? There is conflict.
Summary
As a professional person, your goal is to communicate effectively and achieve your objectives.
To do this, you must gain both understanding and agreement.
By following the right order and using clear and specific language, you can communicate your ideas effectively and achieve your goals.
Communication Skills Training
We recommend our Communication Skills Training course for anyone who is involved in making presentations. Learn to communicate with clarity, confidence and persuasiveness!
Definition: Understanding Before Agreement Principle
In business talk, you must first make sure people fully grasp what you mean before you ask them to agree. Use clear words, check for real understanding, keep the order of steps, and cut the chance of later conflict or waste.
Show CG4D Definition
- Relies on simple, exact words and clear examples
- Insists listeners show they grasp the full meaning
- Sets a fixed order: understanding must come first
- Prevents conflict, errors and wasted effort later
Article Summary
Strong communication skills begin with clear words that build shared understanding; once people know what you mean, solid reasons win their agreement and stop costly conflict.
Frequently Asked Questions
Here are some questions that frequently get asked about this topic during our training sessions.
What is the main difference between understanding and agreement?
Why should understanding come before agreement in communication?
How can I check if my audience truly understands my message?
Which simple tools help make a message clear?
What kinds of reasons help people gain agreement?
What happens if people agree before they fully understand?
Can I still succeed if my audience understands but disagrees?
Thought of something that's not been answered? Ask Us Today!
Did You Know: Key Statistics
The 2023 State of Business Communication report by Grammarly and The Harris Poll says firms lose about £10,000 per worker each year because of unclear communication. Project Management Institute’s 2022 Pulse of the Profession survey shows that 28% of project failures happen mainly because people did not share clear meaning.About the Author: Chris Farmer
Chris Farmer is the founder of the Corporate Coach Group and has many years' experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.
Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.
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