Send Us a Message

ILM Recognised Provider

Corporate Coach Group is an ILM Recognised Provider of development training.

About the Institute of Leadership & Management

CPD Accredited Member

Corporate Coach Group has training modules which are CPD Accredited. Learn more here.

About CPD Provider

Wise Words

Wise Words are those Snappy Sayings and Clever Quotations that give you Wisdom-in-a-nutshell: such as this one from Albert Einstein

Wise Words and Quotes

"Anyone who has never made a mistake has never tried anything..."
Keep reading...

Wise Words and Quotes

FREE Training Questionnaires

You need to develop your skills. But which skills? And by what method?

FREE Training Needs Analysis

Take a look at this list of free, informative and engaging questionnaires.
Go ahead - have a go...

FREE Training Questionnaires

FREE eBook Download

This short book will teach you some of the secrets of leadership, including communication, handling difficult people, planning and motivation.

FREE eBook Download

Receive your free ebook straight to your inbox, with our compliments.

FREE eBook Download

Help for Managers With Poor Communication Skills

Book Online Now, or Call Us +44 020 3856 3008
Posted 18 January 2010 by Chris FarmerChris Farmer

Personal Development Courses

We offer both:
• Bespoke in-house training.
These can be tailored to your specific needs.
• Open training courses at locations near you.
You may find the following will help with the development of your communication skills training.

Help for managers with poor communication skills

A common management mistake you should avoid

There is a common mistake made my many managers.
It is a cause of "errors in judgment".
Managers, since your future is based partially on your "good judgment", sources of error should be eliminated.
Here is the source of the error.

It is called "cause-correlation" error.

The cause correlation error is defined as:
The error of assuming that one thing causes another, because they occur at the same time, or one habitually follows the other- i.e. they are linked in time (but NOT necessarily, in logic.)

Examples of the cause correlation error include:

  1. There is a change of government and the next week London share prices fall 3%
    The papers say "New government causes collapse in confidence".
  2. You get a new IT manager and the computer system fails the following day.
    You say "The new guy didn't take long to make a bad impression!"
  3. You lose your umbrella, and then the rain clouds empty themselves on your head.
  4. You say "the gods are against me!"

The point to bear in mind here is:

Sometimes there is a real cause-effect relationship that exists when two things that "go together".
And often there is NOT.

Examples of true cause effect pairs:
Lighting is followed by thunder: They are logically linked.
Three bottles of wine is followed by a bad head: they are logically linked.
Going over your overdraught limit, is followed by higher bank charges; they are logically linked.

But sometimes things that go together are NOT logically linked.

  1. 1. Poverty and crime:
    Poverty and crime are not necessarily linked.
    (Poverty does not cause crime, though they often go together).
  2. High sales and good profits:
    They are not necessarily linked.
    (High sales do not guarantee good profits, though they often go together).
  3. Hard work and success;
    They are not necessarily linked.
    (Hard work does not guarantee success, though they often go together).
  4. Money and happiness:

They are not necessarily linked.
(Money does not guarantee happiness, though they can be found together).

The goal is:

To check your thinking:

Check that those things that you have classified as "going together" are logically and necessarily linked.
Do not make the mistake of instantly and uncritically assuming that two that occur together, are logically linked, simply because they come in pairs.
In the words of my good friend, "John, the philosopher king"

Think it through!

Visit the Corporate Coach Group website for more information about our Management Training Courses

If you think a friend might enjoy this, please share it with them:

Blog Email Subscription

Do you want to receive an email whenever we post a new blog? The blogs contain articles 5-10 minutes long - ideal for reading during your coffee break!
If you wish to sign up for this, please click here.

Improve yourself with Training Courses

Good training is important for your continued professional development. You may find this very popular course will help with the development of your communication skills training. Reserve your place today with Corporate Coach, a leading UK training provider.

Your Comments

Nobody has rated this blog yet... based on 1 reviews, 5 out of 5 stars.
Would you like to rate this blog?