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Better People Management Skills

Better People Management Skills

Better People Management Skills

One of the best things you could do is to improve your people management skills.

You'll progress more quickly if you can gain the willing cooperation of others; and the more cooperation you can get from others; the more progress you will make.

So improving your people management skills will help you to make more progress towards your goals. At home too, your happiness is directly related to how much cooperation you can get from your family.

Imagine a world where you have fantastically well-developed people management skills; so that every person will willingly work with you to make the current situation better? What a wonderful world that would be.

How can you develop better people management skills?

You can start by breaking the question down into smaller sets, and taking each set at a time. People management is made up of six major sets: which, when combined, form the whole.

If you improve on one set, then your people management skills improve a little. If you improve all six sets, then your people management skills will go through the roof.

What are the six major people management skills?

Here they are:

1. Identify the Goal.

You could define the word, "success" as "the achievement of a goal". And if you want to develop better people management skills, the first thing to become good at, is to find out what it is that the other person wants.

You need to know what the OTHER person wants: and you need to know what YOU want.

If you know both what you want, and what the other person wants, then you have the basis for a great relationship.

If you can give the other person what they want, in return for them giving you what you want, then you will gain their willing cooperation.

All successful relationships are based on a mutual exchange. Meaning, both sides benefit from the relationship. If one person is gaining from a relationship at the expense of the other, then something is wrong and the relationship won't last.

If you want to master the art of better people management, then master the art of finding out what the other person wants and then give them what they want in exchange for what you want.

This is the basis of all human society: Mutual help to achieve goals.

2. Communication skills.

In order to understand and gain the cooperation of others, you will need to master the art of communication; particularly the art of the spoken and written word. You need to master language. You need to master the art of verbal and written communication. You need to develop the word-power sufficient to allow you to express your exact meaning.

If you know what you mean but cannot explain it, then your life will be fraught; full of misunderstandings, confusions and errors.

If you know what you mean and you can explain it well, then your life will be fun: full of plans, progressive actions and achievements.

It is not a mere coincidence that great leaders are also often great communicators.

If you want to be a great leader, please consider improving your communication skills.

3. Planning skills.

If you want to help people achieve goals, and if you want to achieve your own goals, then it would be beneficial for you to improve your planning skills.

Planning skills includes: preparation, prioritisation, prevention and organisation skills. If you want to get the best from others, and help them to achieve goals then you need to come up with a practical plan.

Planning is good. Not planning is not good.

Not planning means you have to make it up as you go. Not planning means you have to fly by the seat of your pants.

Planning ahead is a must-have skill.

4. Rational conflict management skills.

Conflict is inevitable. You are bound to get some. The reason conflict is inevitable is that not everyone agrees with your views. Other people have their own views and so, inevitably, conflict will sometime occur.

Because conflict is inevitable, you need to develop skills at handling conflict, rationally.

Handle conflict situations according to the principles of REASON.

Do not allow conflict to degenerate into an emotional clash. Many people become emotional in conflict situations. That means anger and upset.

But we don't want angry, upsetting conflicts. We want rational, logical conflicts. Learn how to deal with conflict logically, rationally and professionally, and not allow it to become emotional, angry and upsetting.

If you can learn rational conflict management skills, then you will have improved your people management skills.

5. Self-control.

If you hope to manage others, you will need first to know how to manage yourself.

If you cannot manage yourself, then you have no chance of learning how to manage others. You need to develop self-control.

If you can control your own mind, control your own temper, control your own reaction, control your own work, control your own food intake, control your own fears, and control your own desires; then you will be in a good position to control the situation around you.

But if you cannot control yourself, then you won't be able to control the situation around you.

If you want better people management skills the first person to work on is yourself.

Work harder to improve yourself than you do on the others.

6. Inspiration.

If you want to develop good people management skills, then work on your ability to inspire others with a positive mental attitude.

Don't be too gloomy.
Don't be too glum.
Strive to be happy.
Shine like the sun.

Keep the conversation away from talking about the following three things:

  • All the bad things that have happened in the past.
  • All the bad things that could conceivably happen in the future.
  • All the bad things that are happening in the world, right now.

Instead of that, purposefully restrict your conversation to the following three sets.

  • What is the goal you want to achieve today?
  • What is the plan that will help you to get what you want?
  • What are the first practical steps we can take?

Your role is to inspire positive emotions in the minds of others, and you do that by being sensitive to the content of your conversations.

Have conversations that amount to one thing, "How the future can be made to be better than the past."

If you can get into the habit of talking in terms that continually suggest that the future will be better than the past, then you will inspire others.

So try to do that as a conscious skill.


If you want better people management skills, then please attend our Leadership and Management course that covers these six skill sets:

People Management : Better People Management Skills

  1. Goal focus.
  2. Clear, concise communication.
  3. Proper planning and time management.
  4. Rational conflict management.
  5. Self-control and self-management.
  6. Inspirational leadership.

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Leadership Training - The Effective Leader Manager

As the team leader or manager, you know that, on the technical level, you are very good. In your role as an effective and inspirational leader-manager, you recognise that there may be some gaps. Now you are searching for a method to help you to improve your skills as a team-leader and manager - click here to find out more!

About the Author: Chris Farmer


Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in People Management

  • How to Use Behavioural Modification
    It is easy to give in to someone to "keep them quiet" but giving in to bad behaviour will only encourage them to try the same tactic in the future. We explore the causes of bad behaviour and ways to modify the behaviour.
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  • The Teachability Index
    The Teachability Index measures openness to learning from others/experience. It assesses adaptability, willingness to accept guidance, dynamic curiosity, resilient learning, self-awareness, and embracing collective wisdom for continuous improvement.
    Read Article >
  • How to improve your people-management skills
    Managing people correctly is an important skill for every successful manager. Many people step into the role of manager without any formal training, and will need to be taught good people management skills.
    Read Article >
  • The AID Feedback Model
    What is the AID feedback model and how can we use it to give constructive feedback, to bring about positive changes in behaviour?
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  • How to Tell When Someone is Lying
    Telling lies is part of human nature. Sometimes lying is done innocently, to protect someone's feelings. But what if it involves something more important? Here are some valuable tips to try and decide whether someone is lying to you, or not.
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Looking for People Management Skills Training?

If you're looking to develop your People Management Skills, you may find this People Management Skills Training Course beneficial:

Open Training Course Pricing and Availability

1 - 2 July
£900 +VAT
1 - 2 July
Leeds City
£900 +VAT
8 - 9 July
Online - Teams
£900 +VAT
10 - 11 July
Manchester City
£900 +VAT
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