Leadership and Management Training Course in Manchester

Managers in Manchester and the wider North West are often leading fast-moving teams, demanding customers, while still being expected to deliver strong results.

This two-day, practical leadership and management training in Manchester gives you clear tools to set goals, give feedback, handle conflict, and motivate people.

Delivered regularly in Manchester with small groups, you'll leave with proven tools you can use the very next working day.

Why choose Manchester for your training

Manchester sessions are energetic and central. You are right in the city centre on Portland Street, close to major offices, shops and transport links, where people from many different industries come together for training.

Delegates often tell us that the setting at etc.venues Manchester helps them step away from day-to-day pressures while still being easy to reach by rail, tram or bus. The venue is well signposted, feels safe and welcoming, and offers plenty of nearby options for coffee, lunch or an evening meal after the course.

Learning Outcomes:

• A State-of-the-art Leadership and Management training course
• Leadership skills that will inspire others to give you their best performance
• Communicate your message with greater clarity and confidence
• Time management skills training. Prioritisation, preparation and delegation
• Handle difficult people, resolve conflicts, more quickly and with less fuss
• Inspire yourself - more self-confidence and motivation
• Develop an inspirational leadership style - more motivation, optimism and confidence

Address

Corporate Coach Training Room
etc.venues Manchester
11 Portland Street
Manchester
M1 3HU

Course Timings

• 9am Start
• 11am Tea break, fifteen minutes.
• 1pm Lunch, thirty minutes.
• 3pm Tea Break, fifteen minutes.
• 4.30pm Finish

If you arrive earlier than 9am, there is coffee / tea waiting for you.

Getting here

• Rail: Manchester Piccadilly is around a 10-minute walk from the venue, and Manchester Oxford Road is also within walking distance, with frequent services from across the North West and beyond.
• Metrolink tram: Piccadilly Gardens and St Peter's Square tram stops are both a short walk away, providing fast links across Greater Manchester.
• Road: Manchester city centre is easily reached from the M60 ring road via main routes such as Princess Parkway (A5103) and the A56; city-centre car parks are within walking distance of Portland Street.
• Bus: Numerous bus services stop along Portland Street, Piccadilly Gardens and Oxford Road, connecting the venue with key locations across the city.

Course agenda for the Manchester programme

Day 1 - Morning: Core leadership principles in practice

• Clarify what leadership and management are really for - getting better results through yourself and others.
• Explore your leadership style and the impression you create with your Manchester-based or remote team.
• Set meaningful goals using an eight-part SMART framework, applying it to real situations from your own role.
• Ask better questions to gather accurate information, reduce ambiguity and speed up decision-making.
• Communicate with greater clarity using precise definitions, positive language and clear instructions.

Day 1 - Afternoon: Handling conflict and driving performance

• Tackle conflict in a calm, rational way using fact-based language instead of emotion.
• Give behavioural feedback without attacking the person, protecting confidence and self-esteem.
• Prepare for difficult conversations using structured scripts and optional practice with your own real scenarios.
• Distinguish genuine reasons from avoidable excuses and respond appropriately.
• Use praise, appreciation and thanks to reinforce the right behaviours and support performance plans.

Day 2 - Morning: Productivity, time management and delegation

• Plan work by value and deadline, separating crisis tasks, productive work, busy work and low-value activity.
• Identify time-wasters caused by yourself, other people and systems, and develop practical ways to reduce them.
• Delegate the right tasks to the right people using a clear SMART briefing method.
• Manage interruptions with simple techniques based on the 80/20 rule and tidy up email and message workflows.

Day 2 - Afternoon: Emotional leadership and making change stick

• Manage your own emotional state first (mindfulness in practice), then positively influence others at work.
• Understand how beliefs drive behaviour and results, and how to use this insight to build a high-performance culture.
• Turn ideas into action with clear next steps and simple habits so improvements continue after you leave Manchester.