Clear purpose and goals
- The six core skills of effective leadership and management
- Setting clear goals with the eight-part SMART formula
- Communicating expectations in specific and positive language

Two-Day CPD Accredited Course
Develop practical leadership and management skills on our two-day Birmingham course at Hilton Birmingham Metropole, next to the NEC.
Training takes place at Hilton Birmingham Metropole, National Exhibition Centre, Birmingham B40 1PP.
Course Venue
Birmingham provides a convenient course location with direct national rail services, straightforward motorway access and Birmingham Airport beside the NEC campus.
Hilton Birmingham Metropole provides a professional training setting beside the NEC, with Birmingham International station, Birmingham Airport, hotels and restaurants close by.
The course is suitable for managers, team leaders, supervisors and people moving into positions of greater responsibility who want practical techniques for leading teams.
This Birmingham course is also convenient for delegates travelling from Coventry, Wolverhampton, Solihull and Warwickshire.
Paid parking is available across the NEC campus. Check the venue information supplied with your joining instructions before travelling.
The venue provides step-free routes, lifts and accessible toilets. Contact us before the course if you need a specific adjustment.
Upcoming Dates
| Date | Format | Price |
|---|---|---|
|
27–28 October 2026
Birmingham
|
Open Course
|
£900 +VAT
|
|
2–3 December 2026
Birmingham
|
Open Course
|
£900 +VAT
|
Trusted by Leading Organisations
Practical Management Development
This is the local delivery of our Leadership and Management Training programme. Across two days, delegates learn to set clear goals, communicate expectations clearly, prioritise and delegate work, handle conflict constructively and build resilient teams. Each skill is taught as part of one practical leadership and management framework.
Venue Questions
Customer Reviews
"I felt that the course content was extremely clear. It made sense for myself, my team and our business. I felt that the time management, conflict and planning sections were particularly useful. Chris was clear and engaging. He broke the material down very well and kept the course on track and manageable."
Dominic Leighton
Hand Pulled Pub Co Ltd
"Delivered at a good pace, with lots of content but not an overwhelming amount. Useful tools to put into my normal routine. Great slides and encouraged to take notes that were important to me, rather than what was being delivered."
Laura Winfield
Swizzels
"I found the section on delegation really useful as this was something I struggled with. Personally, finding the right balance between home and work is a big thing for me personally as I’m often all about work. Chris did an excellent job in presenting the course. He knew all the answers to the questions and was really knowledgeable. 100/100"
Daniel Abbott
Hand Pulled Pub Co Ltd
Book a place in Birmingham, compare every open course date, or ask us about in-house training for your team.
Planning development for a wider team? View our corporate training courses and services.
Or speak to a member of our team directly: