Feedback Training - Giving Effective Feedback Course

Feedback - Giving Effective Feedback Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£350+VAT per delegate

Live Online
Dates

Live Online Feedback - Giving Effective Feedback Virtual Training delivered via Zoom or Microsoft Teams
Easy to join - all you need is a laptop or tablet with a Webcam
Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)

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Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)

In-House
Proposal PDF

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

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All our training includes:

A full day of quality training, delivered by an experienced trainer
Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
Full digital interactive course notes
Training certificate
Access to additional free training material after the course via our post-course portal
3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is feedback training? – Giving effective feedback course

Everyone needs feedback. Feedback is valuable information that tells people how well they are doing, with respect to their goals. Feedback comes in two kinds: positive and negative. Nearly everyone likes to hear positive feedback, but most people do not like to hear negative feedback. The problem is made worse by the fact that most managers’ delivery of negative feedback is often clumsy and poorly worded, which makes their feedback sound like being told off, or insulted.

In order for feedback to fulfil its purpose of being perceived as valuable information, managers need to communicate it in a proper way.

This course teaches what feedback is, why it's important, and how to communicate it properly to improve individual and team performance.

Email Course To Your Manager

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If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Feedback - Giving Effective Feedback Course is rated based on 568 reviews. More Customer Reviews >

The course content was really inspiring. To learn about the effect of how you use language will be invaluable, getting the most from myself and my team. The trainer was excellent in the delivery of the course. He has a friendly nature and was cl... [Read More] David Capper
International Greetings (UK) Ltd

The course content was excellent and pitched at the right level. I liked that it wasn't 'fluffy'. Perfect level of real life examples to put the content into context. I loved how the trainer presented the course; the clear diagrams and pics made... [Read More] Stacey Stephens
Sentinel Housing

Feedback Training - Giving Effective Feedback Course Overview

On this course people learn to master the skill of giving constructive feedback in a professional, objective, and helpful manner, resulting in improved behaviours and better results.

Feedback is information that relates the results of our recent actions to our goals, coming in two forms: positive and negative.

Positive feedback indicates that our actions are effective, moving us closer to our goals, while negative feedback signals that our actions are not effective, or even counterproductive, suggesting a need for change in behaviour and plans.

The course emphasises the essential nature of feedback, particularly negative feedback. While most people are hesitant to hear anything negative about their performance and many are not good at giving constructive criticism, this course addresses these challenges.

Participants will learn to provide feedback that is constructive rather than destructive, avoiding demoralisation or anger and causing no emotional distress.

Learning Outcomes:

What is feedback and why is it important?
How feedback fits into the Continuous Improvement Cycle
How to give positive and negative feedback
Self-Image psychology: How to build people's confidence and motivation
How to offer constructive criticism (negative feedback)
How to set goals and gain their commitment to improve
Always finish on a positive - appreciate the good

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In-House Training

Feedback Training - Giving Effective Feedback Course Details

Click a topic to read more about it.

Morning Session

What is feedback and why is it important?

Feedback is information that relates the results of your recent actions to your intended goals.

Feedback tells you what progress is being made or not made.

Feedback is essential to progress.

How feedback fits into the continuous improvement cycle

Feedback is part of a bigger thing called the continuous improvement cycle.

Continuous improvement cycle: goal, plan, action, feedback, change.

The goal is the target.
The plan is how you intend to achieve it.
The action in the performance of the plan.
The feedback is a measure of the performance, in relation to progress towards the goal.
Feedback can be positive or negative
The changes are the improvements that need to be made in order to ensure progress towards the goal.

How to Deliver Negative Feedback and Constructive Criticism

Feedback should be specific, factual, objective, non-emotional, and with no personal character attacks, suggesting reasonable corrective actions

Self-Image Psychology

When giving feedback we understand the importance of protecting the self-image (identity) of the receiver by focusing only on behaviours, not personal character traits

Objective Language

Utilising objective, fact-based, and verifiable language, free from derogatory opinions or negative emotions

Constructive Feedback Model

Implementing a model based on these principles.

Who should be present (or who should NOT be present)?

Should feedback be given in private or public?

Reasons vs. Excuses

Distinguishing between reasons and excuses for behaviours.

Afternoon Session

Practical Exercises

Engaging in scenarios to practice the skills of giving constructive feedback

Voice Tones and Body Language

Understanding the impact of voice tones and body language, including hand gestures, facial expressions, eye contact, and posture

Praise and Appreciation

Recognizing the importance of positive feedback for good performance and behaviour

Goal Setting

Reinforcing goals at the end of each feedback session, utilising an 8-part SMART goal-setting formula

Affirmative Language

Concluding communications on a positive note, both logically and emotionally, to foster good team relationships

Questions and Answers

An interactive session for clarifications

Final Summary and Close

Discussing how to implement these practices effectively. This course is vital for anyone managing teams and seeking to enhance performance and results through effective feedback

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In-House Training

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

1 full day training (9am - 4.30pm - UK time - Convert) - only £350+VAT per delegate

Date	Platform	Cost		Availability

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In-House Training

Feedback Training - Giving Effective Feedback FAQs

Click a topic to read more about it.

How do I join a Corporate Coach Group course?

The first step to benefiting from this personal development training is to DECIDE to come!

The second step is to select the date, and the venue that are most convenient.

The third step is to follow this link to reserve your seat or phone us on 01452 856091.

Is this course offered in-house?

Yes. We will come to you if you want us to present to your team in-house.

We can tailor the course content to meet the specific needs of your team. Click here for details.

How to give effective feedback in the workplace?

The four most important things to know about effective feedback:

Feedback should be given soon after the event.
Feedback should be specific, not vague.
Negative feedback should suggest a specific corrective action.
Feedback should be constructive comment on behaviour, not a destructive comment on character.

How to give productive feedback

To be productive, feedback needs to be:

Honest and intended to help.
Specific, not vague.
Factual statements, not opinionated statements.
Not in front of an audience, but instead, one to one.
It should include both positive and negative components.

What is the course training method? Is it interactive?

Yes. We have designed the training style to be highly interactive. To keep everyone feeling involved, we vary the training style.

Sometimes you will be working alone, preparing your own opinions, (for example, when are thinking about your own performance), then later you will work with another delegate in pairs, (or groups of three).

Then later, we work together in groups.

There is always lots of interaction.

There is never any “Death by PowerPoint”. So, you won’t feel bored, you will feel motivated. All the way through the course, you will feel completely engaged and involved.

We are often told by delegates that the course seemed to fly by, which is always a great sign!

Delegates tell us the content is well designed, simple to understand and use.

The training is applied to real-life situations; it is beneficial and packed with useful knowledge. We are sure you will find this course interesting, well structured, practical and fun.

How to give negative feedback in a positive way?

Tips on how to give negative feedback in a positive way:

The feedback must be intended to empower, rather than disempower the receiver.
The feedback should be given in private, never in public.
It should be specifically worded, with concrete examples.
It should never be used to attack the character of the receiver.
It should always contain suggestions for how to improve upon the current situation.
It should always end on a positive note.

What kinds of people attend this Feedback - Giving Effective Feedback course?

People who attend this course come from organisations that are experiencing a lot of change.

The delegates who attend this course, are all coming because they want to know, How to get the best performance from themselves and others.

The delegates are all different types of personalities, but you will soon discover that although we are all different, we all share a desire to learn and apply new skills.

Companies We've Trained

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Feedback Training - Giving Effective Feedback Course - 1 Day

Feedback - Giving Effective Feedback Training Availability, Pricing and Course Dates

Live Online Virtual Training

Bespoke Training (In-House or Live Online)

All our training includes:

What is feedback training? – Giving effective feedback course

Contact Us Today

Customer Reviews

Feedback Training - Giving Effective Feedback Course Overview

Learning Outcomes:

Feedback Training - Giving Effective Feedback Course Details

Morning Session

What is feedback and why is it important?

How feedback fits into the continuous improvement cycle

Continuous improvement cycle: goal, plan, action, feedback, change.

How to Deliver Negative Feedback and Constructive Criticism

Self-Image Psychology

Objective Language

Constructive Feedback Model

Who should be present (or who should NOT be present)?

Reasons vs. Excuses

Afternoon Session

Practical Exercises

Voice Tones and Body Language

Praise and Appreciation

Goal Setting

Affirmative Language

Questions and Answers

Final Summary and Close

Register for an Online Training Session

Feedback Training - Giving Effective Feedback FAQs

How do I join a Corporate Coach Group course?

Is this course offered in-house?

How to give effective feedback in the workplace?

How to give productive feedback

What is the course training method? Is it interactive?

How to give negative feedback in a positive way?

What kinds of people attend this Feedback - Giving Effective Feedback course?

Companies We've Trained

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Perfect Practice for Lasting Skill Improvement

How to Re-Build Effective Teams

Team Dynamics In the Workplace

Six Leadership Qualities Required by Team Leaders