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Professional Development Training

Professional Development Training

A good professional development course will show you skills to get the best performance from yourself and others.

Your life will be better if everyone around you is giving their best performance. You need to get the best from your colleagues, your suppliers, your customers, your bosses. And at home you want to get the best from your family.

But you would probably agree that you cannot get the best performance from other people if you are in a state of chaos. If you enter a situation and you are in the wrong state because you are late, or in a bad mood, or fearful, or if you lack confidence, or you lack knowledge, or lack certain skills, then you are in no position to get the best from yourself or the others.

To get the best from others, you must first get the best from yourself. How can you get the best from yourself?

You can only get the best from yourself, if you develop your professional skills.

Which professional skills are the most important to develop?

There are many skills, but they can all be subsumed into six major categories; skills relating to:

  1. Goal setting; the setting and communication of specific and worthwhile goals.
  2. Communication; communicating in a manner that is clear, convincing and persuasive.
  3. Time management skills; including, prioritisation, planning, preparation and delegation.
  4. Handling conflict; including handling difficult conversations, poor performance issues and character clashes.
  5. Self-control; including, self-motivation, self-discipline, self-confidence, self-awareness.
  6. Leadership of others; including inspiring others towards the positive. Giving people more motivation, confidence and an optimistic vision of the future.

Let us think about each one and work out why each is a necessary professional skill.

1. Goal Setting

Goal setting is the primary skill, because success means, "the achievement of a goal". Everyone needs to feel successful, so everyone needs goals.

Everyone has goals, but not everyone has good goals. Some people have terrible goals. Some people have the goal to rob a bank. Other people have the goal to get drunk every day.

Other people have better goals. They want to learn a foreign language. They want to build a business.

  • You are defined by the goals you choose.
  • Your goals affect you.
  • You make your goals and then your goals make you.
  • Choose your goals very carefully.

You must know the answer to these two questions:

  • What goals are you trying to achieve?
  • Are your goals causing you to become a better person, or not?

2. Communication: including communicating in a manner that is clear, convincing and persuasive.

Your goals set the terms. In order to achieve the goals, you will need to gain the willing cooperation of other people. To gain the willing cooperation of other people is not easy. You need superior communication skills: spoken language, written language, body language, voice tones, questioning skills and memory skills. Each of these subset skills combine to make you a master communicator.

If you want to develop yourself then develop your spoken language skills first. learn to express yourself clearly, without any ambiguity, uncertainty or loss of meaning. Learn to speak in positive, specific, well defined and numerical terms.

Memorise that list: Positive, specific, well defined, and numerical.

3. Time management training.

Time management is the art of doing the most important things in the right order. Since your time is limited, but the demands upon you are unlimited, then you need to prioritise, organise, prepare and delegate work.

4. Manage conflict.

People don't always do what you want. They say things they should not say. So, conflict is inevitable. You need to handle conflict with others, in a professional manner.

You can handle conflict in a professional manner by resolving conflict according to the principles of REASON, not EMOTION.

Resolving conflict according to the principles of reason means, acting according to facts, not feelings, facts not accusations, and facts not guesses.

Reason means looking for reasonable compromises if one exists, or of making only reasonable demands of others.

You should treat all problems according to the principles of REASON.

5. Self-control. Including, self-motivation, self-discipline, self-confidence, self-awareness.

Self-control means managing yourself. It means controlling your thoughts. Controlling your language. Controlling your habits. Controlling your temper. Controlling your desires. Controlling the focus of your mind and conversation.

Before you can influence others, you must first influence yourself.

6. Leadership of others: inspiring others towards the positive, giving people more motivation, confidence and an optimistic vision of the future.

Optimism is important because the majority of the people are fearful, rather than optimistic. Fear causes people to lose confidence and it lessens their creativity. Optimism causes people to gain confidence and it ignites their creativity. One of the best ways to get the best from others is to feed them reasons to be optimistic about the future. Engage in a process of conversation control and direct the majority of your conversation towards the following topics:

  • Our shared goals,
  • Our joint plans,
  • Our next set of actions
  • How we might improve upon our current conditions.

Learn the above list and ensure that 75% of your professional conversations are within these categories. The other 25% is concerned with predicting possible problems and learning from recent setbacks and defeats. But don't spend too long talking about possible problems and past defeats, spend the lion's share of your conversation talking about goals, plans, actions and reasons to be cheerful.

Personal Development Training

Personal Development Training

In order to improve your performance, you may need to develop your personal and professional skills: meaning: skills of communication, planning, prioritisation, motivation and personal confidence. If you want to learn more, then click here for personal development training.

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