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Manager Training

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Posted 31 January 2013 by Chris FarmerChris Farmer

Personal Development Courses

We offer both:
• Bespoke in-house training.
These can be tailored to your specific needs.
• Open training courses at locations near you.
You may find the following will help with the training of your team leaders and managers.

Manager training

Manager training is training specifically designed to help you to improve your performance in the role of a manager.

Manager training is intended to give you specific instructions that will provide guidance and information that will allow you to do two things:

1. Say and do all the right things.
2. Avoid doing and saying all the wrong things.

Remember that; you can do 100 right things and nobody will thank you
And then you can do just one thing wrong and you can find yourself in deep trouble.

So the rule is:
Don't make rookie mistakes.

The first step to improving your performance as a manager is to eliminate simple, common mistakes; simple common easily made mistakes; I call them, rookie mistakes.

What are the simple, common, often repeated, rookie mistakes made by many managers and how can you fix them?
The first step to fixing a mistake is to recognize it.

Here is a list of 5 common mistakes together with their counter measures:

Trying to make it so everyone likes you all the time and that you never upset anyone.

Everyone wants to be loved, to be popular. Not many people like being unpopular. So there is a temptation to court popularity in a vain attempt to make people like and love you.

You therefore make two mistakes:

1. You don't do anything that may make you temporarily unpopular.
2. You try to be funny and make jokes
.

Both are mistakes

You don't do anything that may make you temporarily unpopular is a mistake, because sometimes the right decision is a painful one. And as most people don't like pain, many people often don't do the right, but painful things that are necessary to succeed.

You have to be willing to accept the fact that sometimes, the right decision for the group is also a painful decision for the group; and will be unpopular.

You must give up your desire for universal short term popularity; and trade it in for universal long term respect. Respect based on the fact that you are able to make tough, unpopular but correct decisions.

3. You try to be funny and make jokes
You want to be popular; comedians are popular; so you think that you should play the role of the comedian. Then people will like you and will want to do as you say. Right?

Wrong!
Dead wrong.

Nobody will follow a comedian into battle.

The clown is not the king.

You laugh at the clown; and you give your allegiance to the king. (Or queen).

Don't make the common mistake of attempting to make yourself popular by being the funny guy.
Instead be the leader manager. The leader manager has a keen sense of humour and laughs often; but he or she is not the office clown.

Distinguish between being the king (the leader manager) and the clown (the non-leader manager).

4. The next mistake is: Failing to delegate
Many managers don't delegate sufficiently.

They say to themselves:
It's quicker to do it myself; so I won't delegate.
I won't delegate because they are already busy.
I won't delegate because they might mess it up.
I won't delegate because they might do it differently to how I like it done.

I won't delegate because then I will have to train them to do my job; that means I'll be doing myself out of a job.

All of these are false:

In the next five minutes write down why each of these excuses for not delegating are faulty excuses that should not be tolerated for one tiny instant!

The excuse of "I won't delegate because It's quicker to do it myself"; is wrong because:...............................

The excuse of "I won't delegate because they are already busy". is wrong because:...............................

The excuse of "I won't delegate because they might mess it up." is wrong because:...............................

The excuse of "I won't delegate because they might do it differently to how I like it done". Is wrong because:...............................

The excuse of "I won't delegate because then I will have to train them to do my job; that means I'll be doing myself out of a job". Is wrong because:...............................

Here is the truth:
You must delegate as many lower value tasks, to the right people, in the right way, as is possible.

Your role is to ensure that the job is done to the correct standard or higher, within the allotted time frame given for that job.

Your role is not to sweep the yard yourself. You are the manager who manages the task. Not the manager who tried to do it all himself (herself).

5. The most common mistake is the one of, failing to plan ahead
Here is a danger signal I want you to listen out for; any time that you hear someone say the following statement, be alarmed.

Be especially alarmed if it is you saying it.

The danger signal is the following statement:
"Don't worry. We have plenty of time. We will cross that bridge when we come to it."

This is the death rattle for a manager.

The role of the manager is to lift his-her gaze up from the immediate problem of the moment and ask himself an all important question:
"What do we have to do this week that will prevent catastrophe from happening six months from now?"

The main task of the manager is to think ahead.
I call this the p list activity;

The leader must use his Personal Power to Prioritise, Prepare and Prevent Problems by Pre-empting Pain and Preparing Practical plans and Precautions.

Most people don't plan ahead. They don't prioritise. They don't prepare, they don't prevent problems and they don't take simple precautions.

If you accept the fact that sometimes, the right decision for the group is also a painful decision for the group; and will be unpopular.
And if you give up your desire for universal short term popularity; and trade it in for universal long term respect. A Respect based on the fact that you are able to make tough unpopular but correct decisions.

And if you delegate as many lower value tasks, to the right people, in the right way, as is possible.
And if you reduce, to a minimum, time wasted on mopping up the mess made by mindless, mistakes, and moaning about misfortunes".

And if instead you employ your Personal Power to Properly Prioritise, Prepare and Prevent Problems by Pre-empting Pain and Preparing Practical Plans and Precautions.
Then, you will have trained yourself to be a better manager.

If you want to attend our two day manager training course, please follow the above link.

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