Established, since 1997, leading UK based training provider.

How to be a Confident Manager

How to be a Confident Manager

How to be a Confident Manager

Confidence comes from competence.

To be a confident manager, you need to learn the seven major competency skills of a manager.

The seven skills of a manager.

  1. The ability to manage your own emotions.
  2. Setting and achieving goals.
  3. Good communication skills.
  4. The ability to inspire positive emotions in others.
  5. Good planning and prioritisation skills.
  6. The ability to handle conflict situations and difficult people.
  7. Praise and appreciation.

Let us look at each in turn.

1. The ability to manage your own emotions.

If you would like to manage other people, you must first know how to manage yourself.

The main thing you need to know about managing your emotions, is to recognise that every emotion is the product of a thought process. The thing you have to remember is this -

You feel whatever you think about:

  • If you think the future will be bad, you will feel weak and fearful.
  • If you think the future will be good, you will feel strong and confident.

Every day you must practice thinking about how you can make the future better than the present or the past.

Every day you must practice avoiding thoughts that show mental images of a painful future.

This twin process is called emotional management.

You must learn emotional management; condition your mind to be focused on building a better future, rather than suffering painful thoughts of a failing future.

2. Setting and achieving goals.

So, the question now becomes, how can you train your mind to become focused on building a better future?

Answer: You become focused on your goals. Goals are the means by which you trigger your mind to become positively charged.

  • Goals should be specific.
  • Goals should be well defined.
  • Goals should be worthwhile and challenging.

You need to become a goal focused individual.

  • Set goals for yourself.
  • Set goals for your team as a whole.
  • Set goals for every individual member of your team.

Become a Goal-setting machine.

3. Develop good communication skills

Now, you combine the two skills already mentioned and use them to be a better communicator.

When you communicate with others, ensure you have a tendency to communicate a more optimistic vision for the future.

Don't be a grump. Nobody likes to have a grump as a manager.

4. Inspire positive emotions in the rest of the team.

Become a more positive manager, by constantly targeting your conversations towards how you will make the future better than the present.

You do that, by refusing to dwell for too long,on pessimistic conversations.

Change the focus of conversations, towards the goals you have set for yourselves.

Keep the conversation mostly goal-focused and optimistic.

5. Good planning and prioritisation skills.

Positive emotions and clear goals are not enough on their own. You also need plans. Every goal requires a plan capable of achieving it.

So, your next key management skill is planning. Planning involves the P-list.

The P-list are all the words beginning with P that link to the process of planning. These skills will give you practical plans that will allow you to achieve your goals:

  • Prioritisation. The art of putting things in the right order.
  • Preparation. The art of making ready before the event.
  • Prevention of avoidable error. The art of solving a problem before it occurs.
  • Protocols. The art of writing procedures to standardise activity.
  • Problem solving. The art of identifying causes and solutions.
  • Practice. The art of repeating skills until performance approaches perfection.

6. The ability to handle conflict situations and difficult people.

Even though you have goals, plans and protocols, some people won't follow them. So, you need to develop the skill of giving constructive criticism.

Constructive criticism has the following characteristics.

  • The communication is about the behaviour; not the personality of the person.
  • The communication is factual; not emotional.
  • It is factual; not opinionated.
  • The conversation includes practical corrective actions, that the other person can take, in order to get back on track.

7. Praise and appreciation.

When the other person does something right, be sure to give immediate praise, appreciation and thanks.

It is very important to remember to give people the thanks and appreciation they think they have earned.

  • Praise is easy to give; easy not to.
  • Praise is easy to give, costly not to.

Praise is easy to give, so please remember to give a constant stream of positive praise, appreciation and thanks to the rest of the team.

Use this phrase every day: "Thank you very much. I appreciate it".

Summary: How to be a confident manager

Learn the following skills in order to be a confident manager:

  • The ability to manage your own emotions. Direct the content of your mind towards visions of a better future.
  • Setting and achieving goals. Set goals for yourself, the team and each individual.
  • Good communication skills. Talk about goals and visions of a better future.
  • The ability to inspire positive emotions in others. Talk about your goals and visions of a better future.
  • Good planning and prioritisation skills. Plan, prioritise, prepare, practice and prevent problems, before they have a chance to occur.
  • The ability to handle conflict situations and difficult people. Give well timed, constructive criticism together with practical corrective actions.
  • Praise and appreciation. Give people positive feedback on their performance.

Leadership Training - The Effective Leader Manager Leadership and Management Training Course Logo

Leadership Training - The Effective Leader Manager

As the team leader or manager, you know that, on the technical level, you are very good. In your role as an effective and inspirational leader-manager, you recognise that there may be some gaps. Now you are searching for a method to help you to improve your skills as a team-leader and manager - click here to find out more!

Your Comments

Blog Email Subscription

Do you want to receive an email whenever we post a new blog?
The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!
If you wish to sign up for this, please click here.

Further Reading in Leadership and Management

  • Is there a difference between a leader and a manager?
    Is there a difference between a leader and a manager? Yes. There is a difference. What is the difference between a leader and a manager? Or, to put it another way, what is the meaning of the term, "leadership" and what is the meaning of the term, "management"? The meaning of...
    Read Article >
  • How to be Respected at Work
    Respect is something you have to earn. Consciously set about creating the right emotional conditions for you to earn people's respect.
    Read Article >
  • Habits of highly effective leaders
    The habits of highly effective leaders We tend to be creatures of habit. Habits are automatized actions. We all tend to have habitual ways of doing things. Your habits allow you to do many complex things, without really thinking about them. Habits allow you to do things on "automatic pilot". You...
    Read Article >
  • Tips for managing people
    Tips for managing people Managing other people can be a difficult job. Other people have the tendency to not always do what you want them to do. They say things you don't want them to say, they do things you don't want them to do, and they don't follow the plan...
    Read Article >
  • Six positive motivators
    It is important to motivate yourself and others, using these six positive motivators.
    Read Article >