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Business Writing Skills: How to Convince People

Business Writing Skills: How to Convince People

Business Writing Skills: How to Convince People

“Facts give your words weight. When you show proof, people feel safe to agree with you.” – Chris Farmer, Lead Trainer, Corporate Coach Group

Think of language as being split into two major types:

  1. The language of logic.
  2. The language of rhetoric.

These two language types are opposite and complementary forms. They are like a pair of gloves, which are opposite forms that work together to complete the tasks at hand.

Communication - Written Communication : Business Writing Skills: How to Convince People

The use of logical language.

In order to get the best results with your readers, treat their intellect with respect.

Assume that your readers are intelligent and will respond positively only if they can see good reason to.

If you want your writing to be taken seriously, show your readers evidence of some good reasoning.

Logic is the method of reason.

In order to appeal to the intellect of the reader, it is essential to incorporate some logic to your message. Logical writing has the following characteristics:

  • Logical writing is Scientific.
  • Logical writing uses verifiable facts and figures.
  • Logical writing uses specific examples.

Logical writing is scientific.

Since the Renaissance, which began in the 1550s, "science" and her close friend, "technology" has transformed our world.

Science and technology have changed every aspect of human life; they allow us to enjoy a much higher standard of living, with each of us having access to safe housing, electricity, gas, sanitation, lighting, clothing, motorised transport, hot water, abundant food, medicine, air travel, train travel, unlimited music, entertainment, education, social media, hand held computers and telephones, foreign holidays and much more.

These immense benefits have engendered Science with great deal of gravitas and kudos, in the minds of your readers.

Therefore, whenever you appeal to the science that underpins your message, then you tap into the gravitas and kudos that science has, and you imbue your message with some of its power. Consequently, your message will be more impressive to the intellect.

Whatever the content of your message, ask yourself, what is the science behind it, what are the scientific principles that underpin your message?

Learn the science behind your message and use it to your advantage in your writing.

Logical writing uses verifiable facts and figures.

Science itself relies on something more fundamental: the measurement of facts.

It is difficult to do science without being able to measure things and time.

Facts and figures are the starting point of all scientific investigations. Facts and figures underpin science and therefore in a similar way, facts and figures can be a powerful ally in your business writing.

Statistical facts and figures, survey results, logical analysis of tests, comparative studies between rival products, are all ways in which you can add credence to your business message.

Always use the power of statistical facts and figures in your writing, to strengthen the impact of your business message.

Logical writing uses specific examples.

The fundamental number is One. The single instance.

Therefore, quoting individual examples, or giving individual reviews or case studies, is a powerful way you can use logic to support your message.

Illustrating your message with a specific example is often a very convincing way to appeal to your reader, because it proves your assertions are not empty claims or arbitrary assertions.

When you show an individual case study, it implies, "if it worked for him-her it will work for you too".

Therefore, learn how you can incorporate specific examples, individual case studies, or testimonials from named individuals to strengthen your business message.

Business Writing Training

If you are interested in learning more about writing for business, please take a look at our in-house one-day Business Writing Course.

Definition: Logical writing

Logical writing, in business communication, is a writing approach that always builds its points on checkable facts and numbers, follows sound scientific reasoning, illustrates claims with real cases, and guides the reader through a clear chain of thought. If any of these elements is missing, the text stops being logical.

Show CG4D Definition
Context: Business communication
Genus: writing approach
Differentia:
  • Uses verifiable facts and figures
  • Draws on accepted scientific reasoning
  • Provides specific, real-world examples
  • Presents ideas in a clear, reasoned structure

Article Summary

Persuasive business writing earns trust when it treats readers as thinkers, backs every claim with clear facts, sound science and vivid case studies, and blends cool logic with warm words to prompt action.

Frequently Asked Questions

Here are some questions that frequently get asked about this topic during our training sessions.


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Did You Know: Key Statistics

The 2023 State of Business Communication report (Grammarly and The Harris Poll) finds that weak writing now delays 86% of projects and costs firms about £8,200 per worker each year. LinkedIn Learning’s 2024 skills report shows sign-ups for business writing courses rose 22% in one year, and lists “clear writing” as the number one skill employers seek.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years' experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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Further Reading in Communication - Written Communication

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  • Business Writing Skills: How to Convince People
    Learn business writing skills that win trust: respect readers, prove each point with facts, science and case studies, and blend logic with clear, engaging style
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