Established, since 1997, leading UK based training provider.
Performance Management Training

Online Performance Management Training - 1 Day Live Webinar

We all need to manage the performance of others; either rectifying poor performance, or improving upon an already good performance. Most people do not like having their performance “managed” by others, and many people resist change.

So, performance managers need to develop a set of specific communication skills, under the general headings of: clarity, goal setting, feedback, motivation, and change management.

On this live, online Performance Management Course, managers will learn all the skills they need successfully manage the performance of their team.

The next Live Instructor-led Webinar, is starting in: Register Now
Also available as face-to-face training: Open Course or In - House

Live Online Interactive Learning via Webinars

Join our Live Online Performance Management Training Webinars via Zoom or Teams.

Live Online Dates are currently available with 35% off.
1 full day training (9am - 4.30pm) - only £227.50+VAT per delegate (normal price: £350+VAT)

If you're booking online, use code WEB35 at stage three.

Please contact us if you have any questions.

Live Online Performance Management Training Webinar

Communication - Clear, Convincing, Positive

Performance management is one of the key roles of every manager. Performance management means encouraging people who are already performing well, to take their performance to an even higher level. It also means, encouraging under-performers to improve their current poor performance up to the proper standard - this is a particularly difficult message for most managers to communicate well.

Since most people do not like to by criticised, performance management therefore requires excellent communication skills.

Managers need to learn a specific set of skills, based around clear communication, feedback, goal setting, motivation and change management.

This online course teaches you the key communication skills that will result in others agreeing to rectify their errors and improve their performance.

The next live online training session starts in: Register Now

Customer Reviews

4.9/5 Our Performance Management Course is rated based on 461 reviews. More Customer Reviews >
I was very impressed with how the technology worked. The ability to see Chris whilst he was presenting and the interactive drawings were really engaging, particularly compared to the share-screen PowerPoint presentations just with someone talking over them that I have experienced in the past.
I initially did not know what to expect but I can honestly say that every bit of this content will be useful as long as 'I' make the time to put it into practice. The course was very well presented. The trainer was knowledgeably, clear, rational... [Read More]
>

Course Overview - Online Performance Management Training

This course is delivered via either by Zoom or Microsoft Teams. The session starts at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.

The ability to manage the performance of others relies upon: Clarity, goal setting, feedback, motivation, and change management. During the day, we take each one in turn:

Goal setting means, making measurable progress in reasonable time. You will learn how to set clear goals, and how to build plans for their achievement.

Clarity means, accurate language. We show you how to improve the accuracy of your language.

Feedback means, giving an accurate report on the results of a person's latest performance. We discuss what feedback is, why it is important and how to use it. You will learn a specific model that will ensure your feedback is perceived as helpful guidance rather than unfair criticism.

Motivation means, inspiring the person to improve upon good performance and or rectifying errors.

Change means, implementing an evolutionary approach to change; incremental improvements over time. You will learn how to gain their willing cooperation to make changes in their performance and the power of positive motivators.

You will have opportunities to practice your new skills.

After the training you will feel proficient in the skills of performance management, you will feel inspired and will want to use these skills to help yourself and others.

Learning Outcomes:

  • To correctly manage poor performance issues
  • Avoid creating negative emotions, keep to the positive emotions
  • To set and agree clear, specific goals
  • Criticise performance, without criticising their personality
  • Get their commitment to a higher standard of performance
  • Distinguish reasons from excuses
  • To inspire and motivate others

Details and Pricing - Live Online Performance Management Training Webinar

The Performance Management open training course costs only £350 +VAT per delegate.
For this price we provide:

  • A full day of quality training via Zoom or Microsoft Teams
  • 6 additional 2-3 via post-course online independent learning
  • Interactive, digital full-colour course handbook, with written action plan
  • Training certificate
  • Access to additional free training material after the course
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Register Now

Ready to join? You can register to attend this course online today.

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

Live Online Dates are currently available with 35% off.
1 full day training (9am - 4.30pm) - only £227.50+VAT per delegate
(normal price: £350+VAT)

Online bookings, use code WEB35 at stage three.

Date Platform Cost Availability

August

26 August 2020Online via Teams£350 +VAT£350 +VAT

September

9 September 2020Online via Zoom£350 +VAT£350 +VAT

Online Performance Management Training FAQs

Click a topic to read more about it.

Companies We've Trained

Company logo 1
Company logo 2
Company logo 3
Company logo 4
Company logo 5

Related Articles from our Leadership and Management Blog

What New Team Leaders Should Do First

26 June 2020 What New Team Leaders Should Do First Thumbnail

Becoming a team leader-manager is not easy. Winning over a new team takes patience and skill. But by following a few basic tactics you should be on course to win-over your new team and accomplish success in your role.

Continue Reading >

How to Give Constructive Feedback

5 May 2020 How to Give Constructive Feedback Thumbnail

We all need to give feedback to others on occasions. Sometimes this will be negative feedback on their behaviour or performance. Learn how to do this, in such a way as to not hurt their feelings, to get the necessary changes that you require.

Continue Reading >

Will the Covid-19 Crisis Cause a Paradigm Shift?

1 May 2020 Will the COVID-19 Crisis Cause a Paradigm Shift? Thumbnail

The COVID-19 pandemic has brought about many immediate changes to all our lives. But will COVID-19 cause a Paradigm shift, and how will businesses and individuals cope with the resultant New Normal?

Continue Reading >

How to Improve your Leadership Skills

7 April 2020 How to Improve Your Leadership Skills Thumbnail

A leader requires certain key skills to be effective. Good leaders, however, are always developing and honing their leadership skills. They are committed to be the best and to bring out the best in other people, in order to achieve their goals.

Continue Reading >