Live Online Performance Management Training Webinar
Performance management is one of the key roles of every manager. Performance management means encouraging people who are already performing well, to take their performance to an even higher level. It also means, encouraging under-performers to improve their current poor performance up to the proper standard - this is a particularly difficult message for most managers to communicate well.
Since most people do not like to by criticised, performance management therefore requires excellent communication skills.
Managers need to learn a specific set of skills, based around clear communication, feedback, goal setting, motivation and change management.
This online course teaches you the key communication skills that will result in others agreeing to rectify their errors and improve their performance.
The next live online training session starts in: ➔ Register Now
Customer Reviews
DB Wood
EvoBus UK Ltd
Course Overview - Online Performance Management Training
This course is delivered via either by Zoom or Microsoft Teams. The session starts at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.
The ability to manage the performance of others relies upon: Clarity, goal setting, feedback, motivation, and change management. During the day, we take each one in turn:
Goal setting means, making measurable progress in reasonable time. You will learn how to set clear goals, and how to build plans for their achievement.
Clarity means, accurate language. We show you how to improve the accuracy of your language.
Feedback means, giving an accurate report on the results of a person's latest performance. We discuss what feedback is, why it is important and how to use it. You will learn a specific model that will ensure your feedback is perceived as helpful guidance rather than unfair criticism.
Motivation means, inspiring the person to improve upon good performance and or rectifying errors.
Change means, implementing an evolutionary approach to change; incremental improvements over time. You will learn how to gain their willing cooperation to make changes in their performance and the power of positive motivators.
You will have opportunities to practice your new skills.
After the training you will feel proficient in the skills of performance management, you will feel inspired and will want to use these skills to help yourself and others.
Learning Outcomes:
- To correctly manage poor performance issues
- Avoid creating negative emotions, keep to the positive emotions
- To set and agree clear, specific goals
- Criticise performance, without criticising their personality
- Get their commitment to a higher standard of performance
- Distinguish reasons from excuses
- To inspire and motivate others
Details and Pricing - Live Online Performance Management Training Webinar
The Performance Management open training course costs only £350 +VAT per delegate.
For this price we provide:
- A full day of quality training via Zoom or Microsoft Teams
- 6 additional 2-3 via post-course online independent learning
- Interactive, digital full-colour course handbook, with written action plan
- Training certificate
- Access to additional free training material after the course
- 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance
Register Now
Ready to join? You can register to attend this course online today.
If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.
Register for an Online Training Session
We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:
Live Online Dates are currently available with 35% off.
1 full day training (9am - 4.30pm) - only £227.50+VAT per delegate
(normal price: £350+VAT)
Online bookings, use code WEB35 at stage three.
| Date | Platform | Cost | Availability | |
|---|---|---|---|---|
August | ||||
| 26 August 2020 | Online via Teams | £350 +VAT | ||
September | ||||
| 9 September 2020 | Online via Zoom | £350 +VAT | ||
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