Send Us a Message

ILM Recognised Provider

Corporate Coach Group is an ILM Recognised Provider of development training.

About the Institute of Leadership & Management

CPD Accredited Member

Corporate Coach Group has training modules which are CPD Accredited. Learn more here.

About CPD Provider

Wise Words

Wise Words are those Snappy Sayings and Clever Quotations that give you Wisdom-in-a-nutshell: such as this one from Albert Einstein

Wise Words and Quotes

"Anyone who has never made a mistake has never tried anything..."
Keep reading...

Wise Words and Quotes

FREE Training Questionnaires

You need to develop your skills. But which skills? And by what method?

FREE Training Needs Analysis

Take a look at this list of free, informative and engaging questionnaires.
Go ahead - have a go...

FREE Training Questionnaires

FREE eBook Download

This short book will teach you some of the secrets of leadership, including communication, handling difficult people, planning and motivation.

FREE eBook Download

Receive your free ebook straight to your inbox, with our compliments.

FREE eBook Download

Communication Styles

Book Online Now, or Call Us +44 020 3856 3008
Posted 02 September 2011 by Chris FarmerChris Farmer

Personal Development Courses

We offer both:
• Bespoke in-house training.
These can be tailored to your specific needs.
• Open training courses at locations near you.
You may find the following will help with the development of your communication skills training.

Communication Styles

You could define "Good communication skills" as "the ability to accurately transfer information and emotion to /from the minds of others".

And as a leader-manager, you need to be good at both, i.e.

  1. Explaining facts
  2. Explaining feelings

A Thought Experiment:

If you were to make a list of twenty people you would regard as great leaders, and then, when you have that list, you asked yourself, "Of these great leaders, how many also qualify as great communicators?", then you would find a strong correlation between the two attributes:

i.e.

  1. Those people who are great communicators are often great leaders
  2. And great leaders are often excellent communicators

That interesting correlation might give you a suggestion.....

In order to improve your leadership qualities, you could improve on your personal communication skills.

  1. Communicate your vision!
  2. Use numbers to gain accuracy
  3. Explain your ideas, don't force them on others
  4. Improve your listening skills

Good plan: But how, specifically?

Here is a list of ideas for your consideration

Communicate your vision!

In order to be a good communicator you need something good to say!
An obvious point, I know, but so obvious most people tend to miss it.
Remember, in order to be a good speaker, you'll need something good to say!

Question: What could that be?
Answer: The "good thing" you could talk about, is your "vision for a better future".

1. A better future for others

2. A better future for yourself

Think carefully about how you could make the future better than either:

  1. The present, or
  2. The recent past

Once you have thought about it, write it down, learn it, and then start talking about it.

Why this works
This works because; everyone is interested in a better future: and those people who talk in those terms are seen as "good people".
Equally DON'T talk for very long about a gloomy or dark future.

WHY?
It scares people!

Communication Skills Training

Communication Skills Training

Do you ever think to yourself, "I know what I mean, but I can't explain it"? You need to be able communicate facts, feelings, information and ideas, in a clear, professional and confident manner. If you want to learn more about our communication skills training, please click here.

Use numbers to gain accuracy

You need to be accurate too. So employ the power of numbers.

How to use numbers to gain accuracy

In order to gain accuracy in your communication, get the facts; get the figures.

Don't say "The stock market is up": Say "the stock market is up 1.3% over yesterday's figure".
Don't say "I've" gained weight": Say "I've gained 7ibs since this time last year!"
Don't say "Please get some milk on the way home: say "Please get two pints of full fat, goat's milk, on the way home".

Use numbers to gain accuracy

Use humour to your advantage

  • Be witty
  • Be humorous

Churchill was witty
But don't misuse humour
Don't act the clown
Don't be condescending or sarcastic

Gerald Ratner messed up with his humorous comment about his products and it cost him £500 million.

Explain your ideas, don't force them on others

Here is a phrase you should remember:
"You can't force a mind"
People operate according to their ideas, not yours, and if you try to force your idea on someone, it will fail.

Example:
Margaret Thatcher's poll tax failed, because she didn't convince enough people of its merits.
You CAN'T force a person to accept your idea is RIGHT.
"Because I said so" may work in military life, as the language of a leader, but does NOT work so well in civilian life.

Instead: always try to give the explanation for your ideas.

Explain:

  1. Why is your idea good?
  2. Why is NOT implementing your idea, bad?

Improve your listening skills

Good communication skills are about listening, not just speaking.
So sometimes, you need to be able to sit quietly, and just listen to others.
But be an active, NOT a passive, listener.

To be an active listener, do the following two things:

  1. Ask for the speakers ideas on how he-she thinks the future can be made better than the present.
  2. Ask him to explain his ideas: how does he justify them?

Keep asking questions relating to these two themes, and you will be perceived as a good conversationalist.

For more information about our communication skills training courses visit the Corporate Coach Group website

FREE Training Needs Analysis

FREE Training Needs Analysis!

In order to get the best from your training, you need to discover your relative strengths and weaknesses. Take our FREE training needs analysis questionnaire now and get a report in less than five minutes!

If you think a friend might enjoy this, please share it with them:

Blog Email Subscription

Do you want to receive an email whenever we post a new blog? The blogs contain articles 5-10 minutes long - ideal for reading during your coffee break!
If you wish to sign up for this, please click here.

Improve yourself with Training Courses

Good training is important for your continued professional development. You may find this very popular course will help with the development of your communication skills training. Reserve your place today with Corporate Coach, a leading UK training provider.

Your Comments

Nobody has rated this blog yet... based on 1 reviews, 5 out of 5 stars.
Would you like to rate this blog?

X