Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

Book Now - Open Training Course Pricing and Availability

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The Handling Difficult People open training course costs only £475 +VAT per delegate.
For this price we provide:

  • A full day of quality training
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning
  • Cooked lunch, coffee, tea and cakes
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Open Course Timings

The training timings are as follows.

  • 0900 Start
  • 1100 Tea break, fifteen minutes.
  • 1300 Lunch, thirty minutes.
  • 1500 Tea Break, fifteen minutes.
  • 1630 Finish

If you arrive earlier than 0900, there is coffee / tea waiting for you.

I really benefitted from the wrong box/right box technique as I find it difficult to deal with conflict constructively. The Trainer was very clear, concise and his knowledge of subject was inspiring. Was glad it wasn't death by PowerPoint!

Customer Reviews

Live Online Interactive Learning via Webinars

Join our Live Online Handling Difficult People Training Webinars via Zoom or Teams.

1 full day training (9am - 4.30pm) - only £350+VAT per delegate

Please contact us if you have any questions.

All Open Course Dates and Locations for Handling Difficult People Training

There are upcoming open courses in locations around the UK.

Early Bird Discount - Save up to £50
Book 3 months in advance for Early Bird Discount.
Delegate names can be added later.
Limited Spaces Remaining
Limited spaces remaining on dates with this symbol - book now to secure your place!
Date Area Location Cost Availability

December

9 December 2024Online - TeamsOnline via Teams£350 +VAT£350 +VAT
12 December 2024London - CentralLondon etc. venues (Marble Arch), London - Central (W2 2EA)£475 +VAT£475 +VAT
16 December 2024Leeds CityLeeds Double Tree, Leeds City (LS1 4BR)£475 +VAT£475 +VAT
16 December 2024Manchester CityManchester etc. venues, Manchester City (M1 3HU)£475 +VAT£475 +VAT

January 2025

13 January 2025PrestonHoliday Inn Preston, Preston (PR5 8AA)£475 +VAT£475 +VAT
15 January 2025Online - TeamsOnline via Teams£350 +VAT£350 +VAT
22 January 2025London - CentralLondon etc. venues (Marble Arch), London - Central (W2 2EA)£475 +VAT£475 +VAT

February 2025

3 February 2025ExeterCourtyard by Marriott Exeter, Exeter (EX2 7TY)£475 +VAT£475 +VAT
3 February 2025Gloucester (M5 J11)Gloucester Holiday Inn, Gloucester (M5 J11) (GL4 3RX)£475 +VAT£475 +VAT
10 February 2025Bristol (Filton)Holiday Inn Bristol Filton, Bristol (Filton) (BS16 1QX)£475 +VAT£475 +VAT
10 February 2025BirminghamAloft Birmingham, Birmingham (B7 4BL)£475 +VAT£475 +VAT
17 February 2025Manchester CityManchester etc. venues, Manchester City (M1 3HU)£475 +VAT£475 +VAT
18 February 2025London - CentralLondon etc. venues (Marble Arch), London - Central (W2 2EA)£475 +VAT£475 +VAT
24 February 2025Online - TeamsOnline via Teams£350 +VAT£350 +VAT
26 February 2025Leeds CityLeeds Double Tree, Leeds City (LS1 4BR)£475 +VAT£475 +VAT

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This course will be delivered by a trainer from the Corporate Coach Group, at the venues listed above. Select a location above to start booking.

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A selection of food which is available on our open courses - varies per venue

In-House Training Course Pricing and Proposal

This course is also available from just £2,150 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £2,150 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on 020 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • Training course content was both informative and interesting and will help me immensely in my new managerial role. I especially found day two helpful and the training with regards to dealing with addressing conflict and emotions. Trainer's presentation was was excellent, clear and precise. It's good to have a good sense of humour as well as the knowledge to keep everyone's attention.

  • The course was well structured with a good flow of topics which led onto the next topic. I liked the interactive part, working with the other attendees. Thank you for delivering a course with NO power point slides. It was really refreshing. The trainer's presentation was excellent! Informative, engaging, very knowledgeable and the real life examples were excellent.

  • I found the course very valuable; it has now given me a framework to work by. From planning to conflict management, I now feel I have the tools to deal with almost any situation that arises within the workplace. I found Marco’s teaching style refreshing compared to the other dry monotone styles of other courses I've attended. He was clear and able to clarify the finer points so that I had a full understanding of the subject matter.