Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

Book Now - Open Training Course Pricing and Availability

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The Handling Difficult People open training course costs only £475 +VAT per delegate.
For this price we provide:

  • A full day of quality training
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning
  • Cooked lunch, coffee, tea and cakes
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Open Course Timings

The training timings are as follows.

  • 0900 Start
  • 1100 Tea break, fifteen minutes.
  • 1300 Lunch, thirty minutes.
  • 1500 Tea Break, fifteen minutes.
  • 1630 Finish

If you arrive earlier than 0900, there is coffee / tea waiting for you.

The course content was relevant to my requirements. Had my attention from the first. There were a lot of topics covered in some great detail. Trainer's presentation was engaged and kept my full attention for the duration. Had a free flowing very clear method of delivering. I would call it flawless.

Customer Reviews

Live Online Interactive Learning via Webinars

Join our Live Online Handling Difficult People Training Webinars via Zoom or Teams.

1 full day training (9am - 4.30pm) - only £350+VAT per delegate

Please contact us if you have any questions.

All Open Course Dates and Locations for Handling Difficult People Training

There are upcoming open courses in locations around the UK.

Early Bird Discount - Save up to £50
Book 3 months in advance for Early Bird Discount.
Delegate names can be added later.
Limited Spaces Remaining
Limited spaces remaining on dates with this symbol - book now to secure your place!
Date Area Location Cost Availability

June

12 June 2024BirminghamAloft Birmingham, Birmingham (B7 4BL)£475 +VAT£475 +VAT
12 June 2024London - CentralLondon etc. venues (Marble Arch), London - Central (W2 2EA)£475 +VAT£475 +VAT
17 June 2024ExeterCourtyard by Marriott Exeter, Exeter (EX2 7TY)£475 +VAT£475 +VAT
17 June 2024Cheltenham GloucestershireLeonardo Hotel Cheltenham, Cheltenham Gloucestershire (GL51 0TS)£450 +VAT£450 +VAT
19 June 2024Online - TeamsOnline via Teams£350 +VAT£350 +VAT
24 June 2024SwanseaDelta Hotels by Marriott Swansea, Swansea (SA1 3SS)£475 +VAT£475 +VAT
26 June 2024ManchesterManchester Holiday Inn - MediaCityUK, Manchester (M50 2EQ)£475 +VAT£475 +VAT

July

1 July 2024SouthamptonLeonardo Royal Hotel Southampton, Southampton (SO15 1AG)£475 +VAT£475 +VAT
1 July 2024Leeds CityLeeds Double Tree, Leeds City (LS1 4BR)£475 +VAT£475 +VAT
8 July 2024Online - TeamsOnline via Teams£350 +VAT£350 +VAT
10 July 2024Manchester CityManchester etc. venues, Manchester City (M1 3HU)£475 +VAT£475 +VAT
15 July 2024BirminghamAloft Birmingham, Birmingham (B7 4BL)£475 +VAT£475 +VAT
17 July 2024London - CentralLondon etc. venues (Marble Arch), London - Central (W2 2EA)£475 +VAT£475 +VAT

August

6 August 2024Online - TeamsOnline via Teams£350 +VAT£350 +VAT
19 August 2024London - CentralLondon etc. venues (Marble Arch), London - Central (W2 2EA)£475 +VAT£475 +VAT
22 August 2024ExeterCourtyard by Marriott Exeter, Exeter (EX2 7TY)£475 +VAT£475 +VAT
28 August 2024ManchesterManchester Holiday Inn - MediaCityUK, Manchester (M50 2EQ)£425 +VAT£425 +VAT

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This course will be delivered by a trainer from the Corporate Coach Group, at the venues listed above. Select a location above to start booking.

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A selection of food which is available on our open courses - varies per venue

In-House Training Course Pricing and Proposal

This course is also available from just £2,150 +VAT per day as a bespoke in-house group training course in the UK and worldwide.

It has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs. In-House Group training costs from just £2,150 +VAT per day (international training price varies). Plus, hotel accommodation for trainer if necessary. (Premier Inn type: not the Hilton!)

This price includes:

  • Quality training delivered by an experienced trainer
  • Full days training
  • Full colour course handbook
  • Preparation work
  • Travel costs and time
  • Written action plan to take away
  • Access to our post course portal
  • Access to our on-line leadership and management decision matrix templates and tools
  • Plus three months FREE telephone coaching to answer any on-going questions

Contact Us Today

Please call us on 020 3856 3037 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037.

Customer Reviews

Here are a selection of reviews for our training courses.

  • Presented online via Teams: Brilliant content, full details of each subject well presented. Wonderful communication. Very well presented, verbally, physically and mentally. Chris (the trainer) was very polite and kind, we had a good laugh and a wonderful time. 10/10 for demonstrating a clear understanding, not one fault within the whole course

  • Very informative and helpful. I found the guidance on effective communication (CG4D), conflict (Wrong box, right box) and feedback (Conversation control, Success formula) very beneficial. Section on time management also give me practical ideas to better manage my time (Decision matrix etc). The presenter was clear, engaging and patient, and delivered the content in a very timely manner.

  • Chris’ teaching was incredibly captivating, insightful and easy to follow. The use of real-world analogy and diagrams made it easy to visualise subject matter I had not seen before. I feel able to begin implementing the processes immediately and look forward to growing with this new learning. Chris’ presentation made a 2-day course feel entertaining and memorable. I Would Recommend!