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Management Training: How can We Improve Management Skills?

Management Training: How can we improve management skills?

How Can We Improve Management Skills?

There are six key skills which will improve your organisation's management skills:

  1. Set clear, achievable goals.
  2. Clearly communicate your message.
  3. Plan ahead, prioritise, prepare and delegate tasks.
  4. Handle conflict situations.
  5. Manage your own emotions: develop a positive mental attitude.
  6. Inspire positive attitude in the whole team.

Let us say a few words on each.

1. Good managers set clear achievable goals.

The purpose of the team is to achieve its goals. Therefore, goal setting is the first skill that must be mastered.

Managers must provide a clear sense of direction; and they do that by setting SMART targets. Your managers need to set targets, goals, that are Specific; Measured; Achievable; Realistic; Time bound.

If you want to know more, please look at this goal setting course.

2. Good managers have excellent communication skills.

All good managers develop their communication skills. They use accurate language. They word their message using specific phrases, that have only one possible interpretation.

On the other hand, bad managers word their messages in vague and ambiguous terms. They word their message in ways that have multiple meanings.

Good managers are precise and accurate in their choice of words, because they know the damage caused by misunderstandings.

Clarity is a virtue and vagueness is a vice.

To improve your communication skills, please attend this communication skills course.

3. Good managers perfect their planning, prioritising, preparation and delegation skills.

All goals need a plan. Therefore, all good managers plan ahead. They prioritise tasks. They prepare and make ready in advance. They delegate the right task to the right person. All managers develop the P list skills.

The P list skills are all the time management skills that, strangely, all begin with the letter P.

  • Purposefulness,
  • Planning,
  • Prioritisation,
  • Prevention of errors,
  • Problem solving,
  • Prediction,
  • Practice,
  • Proper protocols,
  • Profitable action,
  • Personal initiative,
  • Perfecting products and services,
  • Productive effort.

If you want to know more about the P list, please attend this practical Productivity training workshop.

4. All good managers are able to effectively handle conflict situations.

Conflict is inevitable. Not everyone follows the plan; nor does everyone do what they should do.

All effective managers know how to properly deal with conflict.

They don't let conflict situations fester and become infected with bad feelings.

To be effective, the team needs to act in a coordinated way and that does not happen if there are bad feelings. So, conflicts have to be handled quickly.

Here are the basic points to handling conflict:

  1. Listen to them without too much interruption.
  2. Reflect and empathise with their feelings.
  3. Question down to get the facts, apart from the feelings.
  4. Separate fact from feelings, fact from opinion, fact from accusation.
  5. Give your answer in the form of a request for a corrective action.
  6. Distinguish reasons for not doing something, from excuses.
  7. Negotiate with people who give reasons.
  8. Don't negotiate with people who give excuses.
  9. Negotiate a set of corrective actions.
  10. Finish on a positive note.

If you want to know more about conflict management, please attend this conflict management course.

5. All good managers, know how to manage their own emotions: they develop a positive attitude.

Your attitude is the sum of all your thoughts, feelings and beliefs about any issue.

You have attitudes towards everything; towards your boss, your work, your customers, your colleagues, the government, the system and yourself.

Everyone has attitudes and attitudes affect every action, every feeling and every conversation.

So, it is important to have a positive attitude.

It is important NOT to have a cynical, depressed, dispirited and defeated attitude.

All effective managers are able to manage their own emotions by working on their own attitude. That involves three major subset skills.

  1. Developing a positive self-image. This is the root of all self-confidence and self-acceptance.
  2. Developing self-control. This means being able to make yourself do what you need to do, even when you are not in the mood.
  3. Developing conversation control. This is about saying the right things and NOT saying the wrong things.

6. All good managers are able to inspire a positive attitude in others.

This last skill is the payoff for doing the previous five skills.

Imagine you are a manager with the first five skills:

  1. You set clear, SMART goals.
  2. You are a confident and clear communicator.
  3. You are a perfect planner.
  4. You are a consummate conflict manager.
  5. You radiate a positive mental attitude; you are optimistic for the future. The optimism is based upon a belief in the goal, the plan and the abilities of the team.

If you were endowed with these five skills, can you see that you would have a positive effect on the mind of the others around you?

All good managers have good leadership skills. Good leaders are able to set goals; and inspire other people to act together in order to attain the goals.

That is the essence of leadership and management. If you would like to learn more, please attend this leadership and management training course.

Summary: How to improve management skills

Improving management skills, means developing these skills:

  1. Goal focus.
  2. Clear communication.
  3. Planning.
  4. Conflict management.
  5. Create your own positive mental attitude.
  6. Inspire a positive mental attitude in other people.

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As the team leader or manager, you know that, on the technical level, you are very good. In your role as an effective and inspirational leader-manager, you recognise that there may be some gaps. Now you are searching for a method to help you to improve your skills as a team-leader and manager - click here to find out more!

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