Management skills training
Management skills training is important to your success because every organisation must act in a co-ordinate, intelligent way in order to achieve its goals.
Uncoordinated and poorly managed action, even if done with sincerity and enthusiasm, will not be efficient, and may cause the organisation to fail: especially during tough economic times. So, "Management skills" are vital skills.
They can be defined as follows: "Management skills are the ability to properly coordinate and organise resources (money, machines, information and people) in such a way as to achieve a desired goal in the quickest and most efficient manner possible."
Management skills are many in number, and they include a wide variety of abilities, the most important ones being:
- Goal setting skills
- Communication skills
- Planning skills
- Motivational skills
- Performance management skills
- Managing change
Lets us define each one, in order:
1. Goal setting skills
Goal setting is the ability to set an optimistic but realistic target to be achieved within a set, limited time frame.
Managers must set goals because the concept of "success" is defined as "the achievement of your goal". Therefore, without the ability to set and achieve goals, it is IMPOSSIBLE to be successful! Management skills training number 1 is: Logical goal setting
2. Communication skills
Once the goal has been established, it must be communicated to the people who need to know.
Poor communication of the goal (and the reasons for it) will cause confusion, disagreement and a loss of motivation in the team (or even worse, resistance and rebellion!)
Communication must be: clear, specific and inspirational.
The ability to speak and write in a clear, specific and inspirational way is a difficult skill to master.
Management skills training number 2 is: Communication skills training
3. Planning skills
Once we have communicated the goal, we must figure out the tactical plan that will allow us to achieve the object of our goal. That means: the ability to think both logically AND creatively in order to take the available resources and use them to produce the desired results.
Many people don't plan: they operate on the "trial and error" principle.
Trial and error is okay: but the problem is, it is full of shot full of errors!
Too many errors will cause your business to become inefficient. And in the Darwinian market place, it will soon be selected for extinction.
So, Management skill number 3 is planning!
4. Motivational skills
You may have a good plan, yet still lack the motivation to put it into practice. The plan tells you what you should do. But many people already know what they should do, and yet they don't do it.
Do you know anyone who has a diet plan that they don't stick to: or an exercise plan they don't do: or a business plan they are afraid to try?
The manager must be able to MOTIVATE the members of the team into consistent, dedicated and intelligent action, in accordance with the plan. Failure to motivate the staff will cause a drop-in work output and a corresponding loss of productivity.
And if you are not careful, in the Darwinian market place, you may all soon be selected for extinction!
So, Management skill number 4 is Motivational skills
5. Performance management skills
When people begin to implement the plan they will, on occasion, mess up!
Then, the manager must be able to give "corrective feedback" to the team in order to train and improve their performance. Managers must be able to give "constructive criticism".
The problem is that most people do not like to be criticised. So the manager must be able to make their criticism sound like teaching, or help, rather than an accusation of failure. Many mangers make their criticism sound more like a scolding. And THAT cause more problems than it solves.
Constructive criticism is an approach that makes "criticism" sound more objective, factual, supportive and instructional.
Management skill training number 5 is: Performance management
6. Managing change
Now the person has received the corrective feedback you need to inspire a change.
Change is always with us: The situation is always changing because:
1. Technology keeps advancing and altering the rules of the game
2. Democracy keeps changing the identity of those people running the show, so the policies and the direction of travel keep changing. Sometimes more socialist, other times more free market: Always in a state of flux.
So changing situations call for more Flexibility, adaptiveness and ability to be "nimble minded".
The problem is that most people don't like change. Most people prefer a static, stable environment: change means things are uncertain and uncomfortable.
BUT because changing environments and adaptability is a fact of life, the manager must be able to see people through the necessary changes.
He - she can do that by:
- Setting goals
- Communicating clearly
- Formulating plans
- Motivating actions
- And managing performance
(See the notes above)
Management skills number 6 is: Managing change
If you want to learn more, or attend an excellent two day management training course, then please follow this link.