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How to Get the Best Performance From Yourself and Others.

How to get the best performance from yourself and others.

How to get the best performance from yourself and others.

“Clear goals, sound reasons and a hopeful tone turn average people into high performers.” - Chris Farmer, Lead Trainer, Corporate Coach Group

We would all like to know how to get the best performance from other people, from colleagues, from bosses, from suppliers and from customers.

If we could get the best performance from everyone around us, then our lives would be a lot easier.

In our personal lives, we want to get the best from our friends and family, especially the kids. If we could make our home life work better, then our lives would be a lot easier.

But before we can get the best performance from other people, we must first know how to get the best performance from ourselves.

If we were to enter a situation in a bad mood - late, ill prepared and misinformed - then we would be incapable of getting the best from that situation.

So, learning the skills relating to "getting the best from people" is one of the most important things to learn.

What are the particular skill sets that will empower us to get the best performance from ourselves and others?

We would like to draw your attention to three major skills sets: Clarity, Rationality, and Positivity.

1. Clarity.

Clarity of purpose and communication. We need to make our goals and our communication as clear, precise and well understood as possible.

In relation to our goals and language we must avoid fuzziness, ambiguity, vagueness.

Vague, ambiguous words, elastic definitions and poorly-worded instructions, cause confusion, conflict and error.

On the other hand, clear, accurate and precise language causes greater transparency, better understanding and a higher degree of cooperation.

From the above we conclude that we should:

  • Set clear and specific goals that act as a guide to all our actions.
  • Communicate using precise language, which is unlikely to be misunderstood.

2. Rationality.

It is not enough to be clear, because it is possible to be clearly wrong.

In order to minimise the chances of being clearly wrong, we must test every thought, every statement and every policy against the standard of reason and logic.

Logic is the science of correct inference. We ensure that conclusions are based upon a logical evaluation of all the available evidence. If we fail to provide a logical rationale for our ideas, then people will have no reason to believe them.

If we don't treat people reasonably, or we treat them unreasonably, nobody will stand being treated unreasonably for very long.

On the other hand, if we always provide good reasons and a good logic to support our ideas, then people will be more inclined to act on them.

So, we can conclude the following:

  • We should treat all people and all problems according to the principles of reason.
  • We should never guess. Our decisions and policies should always be based upon a rational, logical evaluation, of all the available evidence.

3. Positivity.

We try to imbue our communications with a sense of optimism, friendliness and positive intentions.

This means being as optimistic as the facts will reasonably allow.

We need to have a "can-do" attitude, which means we do not spend much time talking about what cannot be done and why. Instead we focus on what can be done and how.

Optimistic means: we believe that the future will be better than the past.

Friendly means: we assume a likeable tone, with signs of warmth, good humour and respect.

Summary: How to get the best from other people.

Develop the skills of clarity, rationality and positivity.

"The Six Major Keys of Rational Optimism"

Personal Effectiveness : How to get the best performance from yourself and others.

  1. Clear purpose: Decide upon the goal to be achieved.
  2. Clear communication: Clearly communicate the goal to everyone who needs to know.
  3. Rational planner: Build logical plans and priority decisions that will lead to the achievement of the goal.
  4. Rational conflict: Resolve conflict rationally, not emotionally.
  5. Inspire self: Create self-confidence, self-motivation and self-awareness.
  6. Inspire others: Think, talk and act in ways that inspire positive emotions in others.

Definition: Clarity

In business leadership, clarity is the skill of stating exact goals in plain words, arranging facts in a clear order, and checking that everyone understands, so no one is left guessing.

Show CG4D Definition
Context: Business Leadership
Genus: skill
Differentia:
  • Goals are stated in specific, measurable terms
  • Words used have single, common meanings and avoid vague phrases
  • Information is set out in a logical, easy-to-follow order
  • Understanding is confirmed through feedback from all parties

Article Summary

You bring out the best in yourself and others when you set clear goals, base every choice on good reason, and speak with warm hope; clarity directs effort, logic wins trust, and a positive tone lifts energy.

Frequently Asked Questions

Here are some questions that frequently get asked about this topic during our training sessions.


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Did You Know: Key Statistics

Gallup’s State of the Global Workplace 2024 shows only 23% of workers feel engaged, yet teams with high engagement deliver 18% higher productivity. A 2024 McKinsey study found firms that train leaders in clear communication and positive coaching see a 29% jump in employee performance within one year.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years' experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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