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​A Five Minute Management Skills Lesson

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Posted 24 October 2013 by Chris FarmerChris Farmer

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We offer both:
• Bespoke in-house training.
These can be tailored to your specific needs.
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You may find the following will help with the training of your team leaders and managers.

A Five Minute Lesson in Management Skills

If you want to be better as a manager then do more of the right things and stop doing so many of the wrong things.

What are the right things?

The right things that you need to be doing more of are the following:

  1. Set clear goals for each member of the team to achieve.
    Everyone in employment is there to achieve a specific purpose, or goal. Yet many people are not naturally goal focused by nature. Therefore it is important that you, the manager, help others to become goal focused. Set goals for your team.
  2. Ask each of them to develop a detailed plan of how they will achieve the goal you set for them.
    Every goal needs a plan for its attainment. Again many people are not natural planners. So you the manager may need to help others to plan ahead more.
  3. Monitor each person as they implement their action plan.
    All plans are useless until they are implemented. Many people don't follow through on their plans, so you the manager may need to prompt people to take action.
  4. Observe how the plan is working. And praise each individual on any points of good work that they perform. Praise and appreciation for good work is an essential skill for all good managers. Failure to praise and appreciate good work will cause the manager to fail.
  5. Observe how their plan is not working. And on these points have meetings with them to decide what evolutionary changes have to be made to their plan, in order to get it back on track. No plan is perfect, and therefore some negative results are bound to occur. When you get poor results, you must analyse the poor result and discover its implied lesson. Every failure contains within it an implied set of instructions that must be followed to improve the plan. Your job as the manager is to help the people find the learning that is contained in every defeat, and to implement that learning into the next plan of action. Keep learning and changing until you know enough to be able to hit target.
  6. As soon as they have hit the target you set for them at point one, set them a new, more advanced goal. Success demands a continuous effort of upward progression. Be never satisfied. But be always happy. Be happy but not satisfied. As soon as they achieve the goal, give thanks and praise and then set a higher level goal. Return to step one.

What are the wrong things that you must avoid doing?

The wrong things are the opposite of the right things listed above:

  1. Don't let people drift into work without having a clear target. Drifting is no good to anyone. You cant drift into the gold medal position.
  2. Don't let people wing it. Don't let them make up their day as they go along dependent on their mood or whatever happens next. The person who does not have a plan is at a major disadvantage. Don't guess. Don't blague it. Have a plan.
  3. Don't forget to monitor their actions. As a manager, it is good to assume that whatever task you don't monitor, won't get done. Whatever you measure is what you'll get. What you don't measure, will tend to slip. Monitor and check the results.
  4. Don't forget to praise people for doing the right things. Money is not the only motivator. Praise and appreciation are powerful motivators. Failure to praise is the equivalent of failing to motivate your staff.
  5. Don't run away from picking up on failures in performance. Don't let poor performance go unnoticed and unremarked. Pick up on any examples of poor performance.
  6. Don't stand still and repeat last year's performance, this year. Remember that the name of the game is progression. Improvement. Continuous improvement.

Engage in a process of behaviour modification and continuous improvement.

Modify your behaviour. Strive to continually improve.

Progress is the name of the game.

Leadership Training - The Effective Leader Manager

Leadership Training - The Effective Leader Manager

As the team leader or manager, you know that, on the technical level, you are very good. In your role as an effective and inspirational leader-manager, you recognise that there may be some gaps. Now you are searching for a method to help you to improve your skills as a team-leader and manager - click here to find out more!

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