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Goal Setting, Communication and Conflict Training

Online Goal Setting, Communication and Conflict Training - 1 Day Live Webinar

Everyone needs to achieve goals, communicate clearly and handle conflicts effectively. This unique online course will equip you with the necessary skills and methods, you need to get the most from yourself and others.

This live, online course teaches people how to set and achieve specific goals, clearly communicate so they are always understood, and to properly manage conflicts and “difficult people”.

This popular course makes the best use of your time, by combining training in these three essential skills into a single day.

The next Live Instructor-led Webinar, is starting in: Register Now
Also available as face-to-face training: Open Course or In - House

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Goal Setting, Communication and Conflict Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£400+VAT per delegate

Open Course (Face-to-Face)

£475+VAT per delegate
(Early Bird Offers Available)
  • Delivered at venues around the UK
  • Open Course Timings are: 9am - 4.30pm
  • If you arrive earlier than 9am, there is coffee / tea waiting for you.

Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Live Online Goal Setting, Communication and Conflict Virtual Training

The purpose of this unique one-day, live interactive training course is to equip people with a group of interrelated professional skills: goal setting, clear communication, conflict resolution and motivation.

At work, we must all achieve goals. Therefore, we must know how to properly set specific goals.

We also all need to communicate effectively in order to understand others, and to make ourselves clearly understood.

In addition, when occasional misunderstandings or disagreements occur, we must know how to resolve conflicts and regain cooperation, as we can only achieve our goals with the willing cooperation of others.

Finally, we need to motivate others by giving praise, showing appreciation and always finishing every conversation on a positive note.

This online course covers all these topics and delegates will leave feeling motivated and excited to put their new knowledge into practice.

The next live online training session starts in: Register Now

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Goal Setting, Communication and Conflict Course is rated based on 503 reviews. More Customer Reviews >
Even though the course was online, it was still really interactive. I now have some great tools to work with. Chris was terrific - engaging and discussing key points while also using the interactive whiteboard to illustrate key points. There was a good balance of slides, interactive whiteboard and discussion. I would recommend this course.
It was the best of this type of course I’ve attended. I found all elements beneficial, particularly conflict management and the success concept. It was a perfect balance of teaching vs interaction, with a nice touch of humour. I didn’t nod off ... [Read More]

Online Goal Setting, Communication and Conflict Training Course Overview

This course is delivered via either Zoom or Microsoft Teams. The session starts at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.

This unique training day combines four interrelated and often needed skills:
Goal setting, communication, conflict management, motivation.

The first steps to achieving a goal, are to set it and then communicate it to others. You will learn the importance of clear communication to avoid misunderstandings. Lack of clarity causes conflict, and conflict stops progress towards the goal.

We discuss the possible causes of disagreements in the workplace and the ways people try to handle conflict. Then we show you the correct method for solving conflict, based on a rational, logical approach. You will learn the proper use of language and voice tones, as well as how to be assertive, but never aggressive.

We explore the importance of praise and appreciation as social motivators and why they play an important part in encouraging people to give your their best performance.

You will leave the course feeling confident and motivated to put your new knowledge into practice.

Learning Outcomes:

  • How to develop a goal focused mindset
  • How to communicate your goals with more clarity and mutual understanding
  • How to give constructive feedback using accurate language
  • Develop the art of critical thinking and intelligent questioning
  • Know when to compromise and when to stand your ground
  • How to distinguish reasons from excuses and have a different policy for each
  • How to inspire a positive attitude in others

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

1 full day training (9am - 4.30pm) - only £400+VAT per delegate

Date Platform Cost Availability


3 November 2022Online via Teams£400 +VAT£400 +VAT


5 December 2022Online via Teams£400 +VAT£400 +VAT

January 2023

23 January 2023Online via Teams£360 +VAT£360 +VAT

March 2023

2 March 2023Online via Teams£360 +VAT£360 +VAT

April 2023

4 April 2023Online via Teams£360 +VAT£360 +VAT

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