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Goal Setting, Communication and Conflict Training

Online Goal Setting, Communication and Conflict Training - 1 Day Live Webinar

Everyone needs to achieve goals, communicate clearly and handle conflicts effectively. This unique online course will equip you with the necessary skills and methods, you need to get the most from yourself and others.

This live, online course teaches people how to set and achieve specific goals, clearly communicate so they are always understood, and to properly manage conflicts and “difficult people”.

This popular course makes the best use of your time, by combining training in these three essential skills into a single day.

The next Live Instructor-led Webinar, is starting in: Register Now
Also available as face-to-face training: Open Course or In - House

Live Online Interactive Learning via Webinars

Join our Live Online Goal Setting, Communication and Conflict Training Webinars via Zoom or Teams.

Live Online Dates are currently available with 35% off.
1 full day training (9am - 4.30pm) - only £227.50+VAT per delegate (normal price: £350+VAT)

If you're booking online, use code WEB35 at stage three.

Please contact us if you have any questions.

Live Online Goal Setting, Communication and Conflict Training Webinar

Time Management Training Intro - Deadline Pressure vs Value

The purpose of this unique one-day, live interactive training course is to equip people with a group of interrelated professional skills: goal setting, clear communication, conflict resolution and motivation.

At work, we must all achieve goals. Therefore, we must know how to properly set specific goals.

We also all need to communicate effectively in order to understand others, and to make ourselves clearly understood.

In addition, when occasional misunderstandings or disagreements occur, we must know how to resolve conflicts and regain cooperation, as we can only achieve our goals with the willing cooperation of others.

Finally, we need to motivate others by giving praise, showing appreciation and always finishing every conversation on a positive note.

This online course covers all these topics and delegates will leave feeling motivated and excited to put their new knowledge into practice.

The next live online training session starts in: Register Now

Customer Reviews

4.9/5 Our Goal Setting, Communication and Conflict Course is rated based on 461 reviews. More Customer Reviews >
I was very impressed with how the technology worked. The ability to see Chris whilst he was presenting and the interactive drawings were really engaging, particularly compared to the share-screen PowerPoint presentations just with someone talking over them that I have experienced in the past.
The course content gave some great ideas and methods I will use regularly, for example the box method for conflict management and methods for prioritizing. The trainer was charismatic, engaging and knowledgeable.

Course Overview - Online Goal Setting, Communication and Conflict Training

This course is delivered via either Zoom or Microsoft Teams. The session starts at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.

This unique training day combines four interrelated and often needed skills:
Goal setting, communication, conflict management, motivation.

The first steps to achieving a goal, are to set it and then communicate it to others. You will learn the importance of clear communication to avoid misunderstandings. Lack of clarity causes conflict, and conflict stops progress towards the goal.

We discuss the possible causes of disagreements in the workplace and the ways people try to handle conflict. Then we show you the correct method for solving conflict, based on a rational, logical approach. You will learn the proper use of language and voice tones, as well as how to be assertive, but never aggressive.

We explore the importance of praise and appreciation as social motivators and why they play an important part in encouraging people to give your their best performance.

You will leave the course feeling confident and motivated to put your new knowledge into practice.

Learning Outcomes:

  • How to develop a goal focused mind set
  • How to communicate your goals with more clarity and mutual understanding
  • How to give constructive feedback using accurate language
  • Develop the art of critical thinking and intelligent questioning
  • Know when to compromise and when to stand your ground
  • How to distinguish reasons from excuses and have a different policy for each
  • How to inspire a positive attitude in others

Details and Pricing - Live Online Goal Setting, Communication and Conflict Training Webinar

The Goal Setting, Communication and Conflict open training course costs only £350 +VAT per delegate.
For this price we provide:

  • A full day of quality training via Zoom or Microsoft Teams
  • 6 additional 2-3 via post-course online independent learning
  • Interactive, digital full-colour course handbook, with written action plan
  • Training certificate
  • Access to additional free training material after the course
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Register Now

Ready to join? You can register to attend this course online today.

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on +44 (0)20 3856 3037 or make an enquiry online.

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

Live Online Dates are currently available with 35% off.
1 full day training (9am - 4.30pm) - only £227.50+VAT per delegate
(normal price: £350+VAT)

Online bookings, use code WEB35 at stage three.

Date Platform Cost Availability


26 August 2020Online via Teams£350 +VAT£350 +VAT


9 September 2020Online via Zoom£350 +VAT£350 +VAT

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