Established, since 1997, leading UK based training provider.
Goal Setting, Communication and Conflict Training

Goal Setting, Communication and Conflict Training Course - 1 Day

In order to succeed, we all need to set and achieve goals. In order to do that, we need to communicate clearly. Poor performance must also be effectively managed, along with other conflict situations.

The purpose of this unique, one-day course, is to equip you with special skills that will enable you to set and achieve specific goals; communicate with more clarity and conviction; and properly handle poor behaviour and conflict situations.

After this course, you will be empowered to succeed, because you will know how to get the best from yourself and others.

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Goal Setting, Communication and Conflict Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£400+VAT per delegate

Open Course (Face-to-Face)

£475+VAT per delegate
(Early Bird Offers Available)
  • Delivered at venues around the UK
  • Open Course Timings are: 9am - 4.30pm
  • If you arrive earlier than 9am, there is coffee / tea waiting for you.

Bespoke Training (In-House or Live Online)

£2,000+VAT per training day
(International Price Varies)

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

All our training includes:

  • A full day of quality training, delivered by an experienced trainer
  • Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

What is goal setting, communication and conflict management training?

Goal setting is important because you are paid relative to your ability to achieve goals. The more you achieve, the more valuable you become.

Communication is important because, to achieve goals, you need to gain the cooperation of other people, and the only way to do that, is to communicate effectively: be clear, rational, persuasive and positive.

Conflict management skills are important because sometimes, people do wrong things, and you need to resolve conflict based upon poor behaviour. If you mismanage conflict, it can escalate. If you manage conflict well, then you can quickly get back on track towards the achievement of your goals.

If you want to improve your ability to set and achieve goals, communicate with more clarity and precision, and effectively handle conflict, then you will find this course of huge benefit. This training has been designed to empower you.

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.9/5 Our Goal Setting, Communication and Conflict Course is rated based on 495 reviews. More Customer Reviews >
I have really enjoyed this course and been inspired to improve my thought process in my daily work routine. There were several key points which will help me in the future. The trainer was very clear and well spoken, easy to listen to and made th... [Read More]
I thought the content was very good, with a lot of it relevant to my working environment and in some areas personal. I found the split between the organisational and emotional aspects worked well. I felt the Time Management Matrix, Priority Orde... [Read More]

Goal Setting, Communication and Conflict Training Course Overview

This course is split into two sessions. The morning session is centred on the word clarity, and the afternoon is centred on the word conflict.

Clarity means: Clear goals. Clear communication.
Conflict means: Rational. Objective.

The purpose of this course is to eliminate any errors and build upon your strengths.

So we start the training with an introduction into the three major themes of the course: goals, communication, conflict. We show you the basic models and we ask you to score yourself on your current abilities in these areas.

Once we know your priorities, we will work through the course material in a systematic and interactive way.

Learning Outcomes:

  • How to develop a goal focused mindset
  • How to communicate your goals with more clarity and mutual understanding
  • How to give constructive feedback using accurate language
  • Develop the art of critical thinking and intelligent questioning
  • Know when to compromise and when to stand your ground
  • How to distinguish reasons from excuses and have a different policy for each
  • How to inspire a positive attitude in others

Goal Setting, Communication and Conflict Training Course Details

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Day 1 - Morning

Day 1 - Afternoon

Goal Setting, Communication and Conflict Training FAQs

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