Goal Setting, Communication and Conflict Training Availability, Pricing and Course Dates
If you have any questions, please phone us (020 3856 3037) or send us a message.
Live Online Virtual Training
- Live Online Goal Setting, Communication and Conflict Virtual Training delivered via Zoom or Microsoft Teams
- Easy to join - all you need is a laptop or tablet with a Webcam
- Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)
Open Course (Face-to-Face)
(Early Bird Offers Available)
- Delivered at venues around the UK
- Open Course Timings are: 9am - 4.30pm
- If you arrive earlier than 9am, there is coffee / tea waiting for you.
Bespoke Training (In-House or Live Online)
(International Price Varies)
In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.
Plus, hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)
We are able to train in your timezone.
All our training includes:
- A full day of quality training, delivered by an experienced trainer
- Total of 6 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
- Full digital interactive course notes
- Training certificate
- Access to additional free training material after the course via our post-course portal
- 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance
What is goal setting, communication and conflict management training?
Goal setting is important because you are paid relative to your ability to achieve goals. The more you achieve, the more valuable you become.
Communication is important because, to achieve goals, you need to gain the cooperation of other people, and the only way to do that, is to communicate effectively: be clear, rational, persuasive and positive.
Conflict management skills are important because sometimes, people do wrong things, and you need to resolve conflict based upon poor behaviour. If you mismanage conflict, it can escalate. If you manage conflict well, then you can quickly get back on track towards the achievement of your goals.
If you want to improve your ability to set and achieve goals, communicate with more clarity and precision, and effectively handle conflict, then you will find this course of huge benefit. This training has been designed to empower you.
Contact Us Today
If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.
Customer Reviews
Premier Recruitment Derby
Red Hat
Goal Setting, Communication and Conflict Training Course Overview
This course is split into two sessions. The morning session is centred on the word clarity, and the afternoon is centred on the word conflict.
Clarity means: Clear goals. Clear communication.
Conflict means: Rational. Objective.
The purpose of this course is to eliminate any errors and build upon your strengths.
So we start the training with an introduction into the three major themes of the course: goals, communication, conflict. We show you the basic models and we ask you to score yourself on your current abilities in these areas.
Once we know your priorities, we will work through the course material in a systematic and interactive way.
Learning Outcomes:
- How to develop a goal focused mindset
- How to communicate your goals with more clarity and mutual understanding
- How to give constructive feedback using accurate language
- Develop the art of critical thinking and intelligent questioning
- Know when to compromise and when to stand your ground
- How to distinguish reasons from excuses and have a different policy for each
- How to inspire a positive attitude in others
Goal Setting, Communication and Conflict Training Course Details
Day 1 - Morning
Our purpose is to get the best from ourselves and others
Why is goal setting important?
What is the difference between a wish and a goal?
What is the Universal Goal we all share?
How to set and achieve goals, using 8 Part SMART.
Many different uses of the 8 Part SMART Targets
How to define your exact meaning (communication skills)
How to discover their exact meaning
How to use affirmative language
How to handle a cynical person
How to use power of positive suggestions
Day 1 - Afternoon
Why conflict management is important
Four ways people try to handle conflict
What is a rational approach to conflict management?
What is a person’s self-image?
How to script your message?
What is the difference between a reason and an excuse?
How to properly use body language
How to properly use voice tones
Assertive but never aggressive
Optional role play practice
Finish on a positive note
The importance of praise
Goal Setting, Communication and Conflict Training FAQs
How do I join a Corporate Coach Group course?
Is this course offered in-house?
What are smarter goals?
What are key goals?
What is the course training method? Is it interactive?
What is the first step in the goal setting process?
What kinds of people attend this Goal Setting, Communication and Conflict course?
What are the open course timings?
Companies We've Trained
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