Established, since 1997, leading UK based training provider.

Two Day Dubai Leadership and Management Training

Learn practical tools that you can use in real-life situations. Dubai Leadership and Management Training
  • Inspire others to give you their best performance
  • Develop a Goal Focus in the team
  • Communicate your message more effectively
  • Make the right decision, quicker
  • More effectively handle conflicting colleagues
  • Develop more self-control, self-confidence and self-motivation
  • Create a highly adaptive, progressive company culture
Learn in a friendly and relaxed atmosphere with people who are facing similar situations as you.

Two Day Course Outline for Dubai Leadership and Management Training

Day One - Morning

  • How can you get the best performance from yourself and others?
  • Learn and apply the six key leadership-management skills.
  • How to set and communicate a clear goal.
  • The proper use of language; be clear, persuasive and positive.
  • Distinguish between the CRITIC and the CYNIC
  • Be ready to define the meaning of your most important ideas

Day One - Afternoon

  • Properly handle conflict situations
  • Objective language
  • Always prepare your message
  • Distinguish between Reasons and excuses
  • When to compromise and when to stand firm
  • Praise and appreciation

Day Two - Morning

  • Time management, planning and prioritisation
  • All tasks are measured against their Value and Deadline pressure
  • Distinguish between "busy work" and "productive work"
  • Prioritise work according to its value
  • Handling distractions and other time wasters
  • Delegate the right tasks to the right person
  • The 80/20 principle and its application to time management

Day Two - Afternoon

  • Positive mental attitude. How positive attitudes affect bottom line
  • Conversation control
  • Learn the 5 part EDISON success formula: Purpose-plan-action-feedback-change
  • Understand how to use setbacks to inform your next improvement
  • Turning negative situations into positive triumphs
  • Action plan, final summary close

Available Dates and Locations

Your business venue
Dates to suit you

Guaranteed to Run! Book today in the confidence that your course is guaranteed to run. Read More >
In-House Course Available Call us on +44 020 3856 3008 to discuss your requirements or Read More >

Please note all our training courses include optional three months FREE telephone coaching to answer any on-going questions.

Course Timings: Start 09:00 - Finish 16:30. Lunch at 13:00, Tea Breaks at 11:00 and 15:00.
12 trainer-led hours, additional 2-3 via post-course portal independent learning

We currently offer training courses in: London, Manchester, Birmingham, Bristol, Maidstone, Kent, Glasgow, Scotland, Leeds, Gloucestershire

The course content was strong, informative and understandable. Easy to take key points and transfer into working life. Makes you think of how to work more effectively and productively. The trainer's presentation was clear, captivating and interesting. He was very passionate and focused on sharing knowledge.

Customer Reviews

About this Dubai Leadership and Management Training Course

This Leadership-Management training workshop is intended for people who have some past experience acting as a leader, but would still like to improve.

This course takes for granted that you already know the basics of leadership and that you are now looking for something new.

Now you need to see New Material that will stimulate your mind and refine your skills as a leader.

Read the course outline and then reserve your place.

This was an excellent course, with just the right amount of subjects for the two days. Plenty of techniques to take away into the working environment. The trainer's presentation was clear, concise, witty, knowledgeable.

Customer Reviews

Dubai Leadership and Management Training Course Content

Dubai Leadership and Management Training - Day One - AM

Introductions

Introduction: The six key skills of leadership.

The six most important leadership-management skills sets.

  1. Clear goals.
  2. Clear communication.
  3. Rational planning
  4. Rational conflict management.
  5. Inspire yourself.
  6. Inspire others.

How do you get the best from yourself and others?

Answer: Develop these six leadership-management abilities; the ability to:

  1. Set and achieve your goals.
  2. Communicate with more clarity, confidence and persuasiveness.
  3. Properly plan, prioritise, prepare and delegate your work.
  4. Properly manage difficult personalities and conflict situations
  5. Motivate and inspire yourself so that you feel strong and confident even during tough times.
  6. Learn to motivate and inspire others and create a productive work-atmosphere.

Let us take each of these leadership-management abilities in turn.

The Primary leadership and management is become a goal focused individual

  • Goal Focused people focus on the goal until it is achieved
  • Perfect your ability to communicate your goals
  • Set the goal using the Eight Part SMART method
  • Decide how you want other to perceive you, and act accordingly

Notes then practice exercises.

The second quality of leadership and management is clear communication.

  • Learn how to communicate with clarity
  • Leadership requires accurate language.
  • You need clear explanations of your most important ideas
  • Clarity is a virtue. Vagueness is a vice
  • Speak about what you can do, not what you cannot do
  • Ask the right questions to gather the most information
  • Don’t give negative commands: Give positive commands!
  • Practical exercises for the delegates to learn new skills

Summary and actions

Dubai Leadership and Management Training - Day One - PM

Conflict Management Training

Conflict is inevitable because people disagree.

Mishandled conflict situations can quickly become very costly.
Therefore, it is important to handle conflict quickly.

You need to develop excellent skills as a conflict manager.

Use reason and logic to resolve conflict; not emotions such as anger or upset.

Know when to compromise and when to stand firm

Proper conflict management requires that you: -

  • Protect their pride or "self-concept"
  • Tell them exactly what is wrong in factual, non-emotional terms
  • Tell them the corrective action
  • Be objective and specific, not emotional and opinionated
  • Distinguish between reasons and excuses and have a different policy for each
  • Get the timing right
  • Get your body language right
  • Get your voice tones right

Ten tips for constructive conflict management

Leadership Training Summary

Practical exercises for the delegates to learn skills

Summary of day one

I felt a bit ambivalent about attending this course, but found myself enjoying a most varied, interesting, stimulating and rewarding day. Trainers presentation was excellent. He was confident, knowledgeable, competent, well organised, the presentation and book very well sewn together.

Customer Reviews

Dubai Leadership and Management Training - Day Two - AM

Productive Zone - Higher value, not yet deadline driven, The key zone.

Crisis Zone - Higher value, Higher deadline pressure, Crisis management. Fruitless Zone - Lower value, Gossip, Office politics, Pity parties. Busy Zone - Lower value, But deadline driven, Busy but non-productive.

Time management training

Ask yourself: What is the most VALUABLE use of your time, right now?
Use the two principles of "deadline pressure" and "value" as key indicators.

  • Q1 Crisis zone
  • Q2 Productive zone
  • Q3 Busy zone
  • Q4 Fruitless zone

Distinguish between being "Busy" and being "Productive"

Handling the three time wasters S.O.S.

  • S = Self – Own bad habits
  • O = Others - Other people’s bad habits
  • S = Systems- Inefficient work systems

How can you improve your own habits, other people and poor systems so that they don’t waste your time?

  • Delegation- Maybe you can delegate your way out of trouble.
  • Good reasons to delegate
  • Bad reasons to delegate

How to delegate- Use the 8 Part SMART model.

Why people who should delegate – often don't delegate

Prioritisation: Put things into the correct order of importance.

Manage your priorities by means of a decision matrix.
Answer the question: What is the most valuable use of my time right now?

The 80/20 principle and how you can use it in time management.

The Pareto time management principle states that 80% of the value comes from 20% of the causes.
80% of the value of the interruption will be in 20% or less of what they say.

Manage the interruption using the "Pareto question"

Practical exercises for the delegates to learn skills

Dubai Leadership and Management Training - Day Two - PM

Positive mental attitude training and how it affects tangible results.

Your attitude affects your results.
Leadership and management requires that you are able create and sustain a positive mental attitude in yourself, the team and your customers.

Emotional management

How to deal with negative emotions: Fear, anger, or anxiousness.

How to generate positive emotions: Enthusiasm, confidence, optimism and energy.

Fix your mind onto the present moment and onto your goals and - mentally - look forwards

The self-fulfilling prophecy

  1. Control the content of your mind
  2. Control the content of your conversation
  3. Control the content of their conversation

How to generate more energy

Energy is defined as the capacity to do work

Some people don't have sufficient energy to properly do their work.

How to generate more energy.

The EDISON success formula

All successful action can be described by the following five concepts: Purpose, Plan, Action, Feedback, Change.

  1. Purpose: is the goal
  2. Plan: is how you intend to achieve the goal
  3. Action: is the implementation of the plan
  4. Feedback: is the results you obtain from your actions
  5. Change: is the adjustment in the plans and actions, based on the feedback results you are getting

Negative feedback is part of the success formula.

But negative feedback should be seen as constructive criticism.

There are differences between:

  • Negative feedback
  • Derogatory insult

In order to inspire others, get them hooked on the above five-part success formula.

  • Know your outcome
  • Formulate your best plan
  • Take action
  • Gather feedback. Both positive and negative
  • Make progress by continually adapting and evolving

Recognise that the success formula is a continuous process

Failure formula is the opposite formula

  • Indecision or unclear targets
  • No written plan - wing it
  • Procrastination - put it off
  • Become disheartened in the face of set-backs and disappointments
  • Stand still. Practical exercises for the delegates to learn skills

Leadership Training - Final Summary

How will this management training help you to get the best from yourself and others?

Actions / Feedback / Close

I found this course very interesting and it touched on every daily activity within my new role as a manager. The trainer was calm and collect and also very knowledgeable throughout. Chris made the course easy to follow and enjoyable. His hard work made this the most enjoyable and worthwhile course I have attended.

Customer Reviews

The Course Training Method

The training method follows this general pattern - the training is very interactive and interesting:

  1. The trainer gives a clear explanation of the point in question with specific examples.
  2. Then, the delegates practice by doing an exercise with each other.
  3. The delegates practice by doing an exercise with the trainer.
  4. All points are supported with full written notes to take away.
  5. Delegates are asked to write down an associated action, for each point made.
    (At the end of the day, we have about twenty such actions, from which the delegates choose six which are the most personally meaningful).

Note: we do not believe in placing people in any situation of embarrassment by demanding that they 'perform' in front of the whole group. So you can relax: come on this course and be at ease; ready to learn new skills!

Open Training Course Pricing and Availability

Please contact us for open course training availability. The regular Open Course cost includes:

  • Two full days of quality training
  • Tea, coffee and cakes
  • Lunch
  • Full colour course notes
  • Written action plan
  • Certificate
  • Additional training material by means of monthly updates
  • Access to the Post Course Portal

Plus, 3 months free telephone coaching

To answer any on-going questions, you will also receive email and telephone support from your trainer after you have attended the course. Whilst you are implementing what you have learned we will be there to help you if you need us for advice, guidance and coaching.

Course Timings

Start 09:00 - Finish 16:30.
Lunch at 13:00, Tea Breaks at 11:00 and 15:00.

12 trainer-led hours, additional 2-3 via post-course portal independent learning.

After the course, how can you keep the training-momentum going?

We understand that it is important to keep the momentum of the training going, in the weeks after the course. The ideas and methods that you learnt during the course need to be implemented, not just for the two weeks after the course, but for all time!

In order to make that happen, we will give you continued, on-going support after the training course has finished. The support comes in the form of the Post Course Portal.

The Post Course Portal is a web page that contains a review of all the course material, plus the following:

  • Newsletters containing training blogs and articles, which will provide you with ongoing training and good ideas, whenever you need them.
  • Fun questionnaires that are designed to tease out your strengths and weaknesses and then give you ideas as to how you might improve your performance.
  • Decision matrices that will allow you to make decisions and prioritise tasks into the correct order.
  • Summary diagrams and mind maps from the course.
  • Conflict scripts that give you examples of how the conflict method can be used, in real life situations.
  • Free eBook the effective leader manager.

In-House Training Course Pricing and Proposal

This course is also available as a bespoke in-house group training course in the UK and worldwide.

We can tailor the content to fit your specific needs. In-House Group training costs from just £1,850 +VAT per day for up to 20 delegates (international training price varies).

This price includes:

  • Full days training
  • Full course training manual
  • Personal written action plans
  • Access to the post course portal
  • Three months free telephone coaching

Contact Us Today

Please call us on +44 020 3856 3008 to discuss your requirements for the in-house training course.

If you want to know more about any other Management Training Courses, or their suitability for you or a colleague, call us on +44 020 3856 3008.

Email your Manager

If you are reading this page with the intention of attending the course, then you may need to 'put forward a case' to a manager who makes the final decision.

So, you may find it beneficial to give your manager this document, which will give all the information needed to make the right decision.

To do this, please enter the manager's email address below and.. take me to your leader!