Established, since 1997, leading UK based training provider.

Customer Reviews

Training course content was excellent and was beyond my expectation. I would recommend this to my other colleagues to enhance their personality and develop their skills. Trainer's presentation was excellent.

Raj Francis Pereira
Two Castles Housing Association
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 482 reviews.

  • The course was very informative with different topics, views and ideas. Very full two days and I was never bored. I have learned a great deal that I can apply effectively in my job. The trainer had an excellent style of presentation. He used different mediums: book, flip chart and screen. There were a lot of interesting diagrams, group discussions and interactions.

  • The course was brilliant. I especially liked the decision-making matrix and the past/future emotions chart. I've learnt a lot about how I work personally and how to try to better myself as a person. The trainer was energetic, to the point, clear and put his ideas across in a memorable way. I didn’t feel bored or disinterested at any point. Thank you Chris!

  • The course content was really good for the role I do. I have taken a lot away from the last two days. The trainer's presentation was very clear and used good examples, the pace of the course was good and I feel I've gained a lot from it.

  • The course content was all very helpful. The Conflict section in particular. Overall, a very enjoyable and productive course which will be useful at work. The trainer's presentation was very good, clear, concise.

  • The course content was well presented. Lots of information and useful on both a work and personal level. Well balanced use of material and very useful materials to use – take forward in my future goals. The trainer’s presentation was very clear and informative. Knows his material very well. The booklet will help aid us in all that we learnt and provide a very useful reference when you find yourself DRIFTING!

  • The course content was very useful for my job role and the situation I am in at the moment at work. Actually, the course was helpful not just for my work, but also for my personal life. The trainer was very clear, kind and positive. It was great!

  • I found this conflict course really useful, particularly highlighting the importance of using objective language when in conflict situations and the model 'six steps' for managing complaints as this is something that presents as a manager. I also found the 'wrong box, right box' method useful, removing the emotion. The presentation was really well prepared, the manual is particularly useful as I can use this to refer back too.

  • The content was very useful and relevant and included a lot of interactive elements to keep you interested and focused. I like the idea of the summary points and quotes at the back of the manual, that we wrote down each day. Alison delivered the course to perfection. I have never been in a course led by someone so engaging and with such presence, without being domineering or intimidating

  • Very constructive and thorough. Broke down many aspects of human and office culture. This training course makes you think and approach situations differently. The presentation was very clear and helpful. Great use of personal examples and experiences to help relate to topics in the course. Breaks down each topic very well and a good listener as sell as giving back advice.

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Our Clients

A selection of our clients:

  • Adi Mechanical Limited - Mondelez UK Limited
  • Association for Admissions, Marketing & Development in Independent Schools (AMDIS)
  • BB Energy Trading Ltd
  • Behavioural Insights Limited
  • Bike Alert
  • Bizspace
  • Bolton at Home
  • Bridgwater Bros. Holdings Ltd
  • British Red Cross 
  • C.Hoare & Co.
  • Canford School
  • Catch22
  • Cherwell District Council
  • City in the Community
  • Civil Service and Royal Mail Pensions
  • CMA Contiki
  • CV-Library Ltd
  • Data Kraken
  • Deutsche Bank
  • Diagnostic Healthcare Ltd
  • Dolby Vivisol
  • Ebeni Limited
  • Emperor Design Consultants Ltd
  • Eni Pakistan Limited
  • Fletchers Solicitors
  • Frederic Robinson Ltd
  • GALDERMA R&D
  • Genre Music Ltd
  • Ginkgo Landscape Contractors Ltd
  • Grinterley Ltd
  • Guidepoint
  • Hills Waste Solutions Limited
  • Homeserve
  • Hossana Gani
  • HP Software EMEA
  • Hulley & Kirkwood Consulting Engineers
  • Investing Solutions Ltd
  • IPL
  • J. W. Hughes
  • Jacob Issacharoff Diamonds
  • KaTech, Katharina Hahn & Partner
  • Kings College Student Union
  • Langley House Trust 
  • Laser-Scan Engineering Ltd
  • LRQA
  • Lucas EUI
  • Mainline Digital Communications Ltd
  • Marmox UK Ltd
  • MEL Health & Safety Consultants Ltd
  • Ministry of Public Health / State of Qatar
  • Nayyara
  • Nestle UK Ltd
  • New Dawn Innovations
  • NM Low Solutions Ltd
  • Oamps
  • Openmounth Ltd
  • Opodo
  • Origin Spinal Injury Care
  • Osco Homes Ltd
  • Oxleas NHS Foundation Trust
  • Poplar HARCA
  • Red Commerce Ltd
  • Refesh Your Beauty® - Leonel Calderon, MD
  • Ricardo Azinheira
  • Royal Docks Management Authority
  • Samvo Entertainment Ltd
  • Sarner International Limited
  • Sellafield Ltd
  • Sentinel Housing Association
  • Shaping Futures
  • sharedserviceslink
  • Shepway District Council
  • Simah Rating Agency
  • South Tees Site Company
  • Southwest Yorkshire Partnership Foundation Trust
  • Sport England
  • Stantec
  • Stockport Homes
  • Supreme Systems
  • System C
  • Tavistock and Portman NHS Foundation Trust
  • The Ecology Partnership
  • The Swatch Group (UK) Limited
  • Thomas Bell & Sons Limited
  • Thrive Architects (South West) Limited
  • Trafford Housing Trust
  • Truro College
  • Two Rivers Housing
  • UK Athletics
  • UKinsuranceNET
  • UNICEF
  • University of Strathclyde
  • Village Vet
  • WebDMUK Ltd
  • Weronika Wozniak
  • Winnard & Brown
  • Worcester Rugby Club - Warriors
  • Wychavon District Council
  • Xoserve
  • Young Foundations Limited

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