Established, since 1997, leading UK based training provider.

Customer Reviews

The course content was very good! Easy to follow and concise. Loved the diagrams and the various quotes. Punchy wording that stays with you! Loved the idea of summarising thoughts on back pages. The trainer's presentation was excellent! Fantastic use of humour to explain the concepts that are not easy to convey. Very good 'illustrative' technique. Explains fantastically through use of examples.

Isabel Batista
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 485 reviews.

  • I have found all of this course beneficial. This training has really made me think about how to deal with conflict myself and also when others approach me. Thank you so much. The presentation was excellent, kept me engaged, very knowledgeable. Really enjoyed and learnt a lot. Role play helped it sink in more too.

  • The course content was really inspiring. To learn about the effect of how you use language will be invaluable, getting the most from myself and my team. The trainer was excellent in the delivery of the course. He has a friendly nature and was clear and extremely insightful in all aspects of the course.

  • The course content was very informative and professionally delivered. Would definitely recommend and would use again. Thank you. The trainer's presentation was excellent, clear and concise. Interesting and engaging.

  • Every single element of this course was incredibly beneficial! A lot of information and tools I have been looking to harness for years, all put in one session, GREAT! Very interactive too and broken up. Amazing and Engaging presentation. Really important and helpful when challenging peoples mind sets. Something I try to do as a manager but have failed! Good for everyone to hear those thoughts from someone externally.

  • I found the course to be excellent and have been provided with some very useful tools that I will be able to use in both my professional and personal life. The trainer's presentation was very good

  • The course content was excellent and extensive, but well managed into easily digestible sections. Extremely practical and informative. The trainer's presentation was first class. His style and subject knowledge were brilliant.

  • I really enjoyed this course. The trainer was fantastic, very positive energy and extremely engaging and knowledgeable. The printed training book had good visuals and wording, it was easy to understand. The course covered all the relevant topics, nothing was unnecessary. I learned a lot over the two days and have already been able to put some of those skills into practice. I did come away feeling more confident.

  • The course content was excellent and pitched at the right level. I liked that it wasn't 'fluffy'. Perfect level of real life examples to put the content into context. I loved how the trainer presented the course; the clear diagrams and pics made the content easier to remember. I thought the straight-forward, no-nonsense, delivery was spot on.

  • The course content was excellent with insightful content. Lots of good tools and formulas. Very interactive and thought provoking. The trainer's presentation was excellent; engaging and challenging with good explanation of theory and how to use the tools provided.

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Our Clients

A selection of our clients:

  • A & P Tees Ltd
  • Advanced Access Ltd
  • Advantage Cellular
  • Art Fund
  • BAE Systems SDT
  • Bank VTB (Azerbaijan) OJSC
  • Banks
  • Bath Store
  • Behavioural Insights Limited
  • Bitrez Ltd
  • Blue Car technologies Limited
  • British Antarctic Survey
  • Brother International Europe Ltd
  • Buddi Ltd
  • Catch22
  • Cheshire Fire & Rescue Service
  • Data Pacific Limited
  • DB Wood
  • Decision Technology Limited
  • Devon & Cornwall Police
  • Domino’s Pizza
  • DPS Global 
  • Eastlands Homes Effective Leader Manager
  • Emerging Property Investments Ltd
  • Enrichment Technology UK Ltd.
  • Faculty of Public Health
  • FMB Oxford Limited
  • Forestry Commission
  • Friends Provident
  • Guidepoint
  • Harpur Centre Bedford Limited
  • Head of Commercial Property Department (Midlands)
  • Hireserve Limited
  • Hogg Robinson Group
  • IIPD pvt.Ltd 
  • IMG Media Ltd
  • Impact Housing
  • Infostud Company Serbia
  • Institute of Customer Service
  • InterEurope
  • International Food Network
  • Intersurgical
  • Investing Solutions Ltd
  • IPL
  • IR Media Group
  • J. W. Hughes
  • Kate of Kensington
  • KaTech, Katharina Hahn & Partner
  • Kelvin Hughes
  • KL Connections
  • Long Port Group
  • LSF-PT Holdings
  • Mac Consultants UK Ltd
  • Marine Ingredients Certifications Ltd’
  • Mattel UK Ltd
  • Medgate UK Ltd
  • Medreich Plc
  • Meggitt
  • NatCen
  • Newells School Trust Ltd
  • Newline Group
  • Next Plc
  • NICE
  • Nottinghamshire Healthcare NHS Trust
  • Openmounth Ltd
  • Opodo
  • Origin Recruitment Ltd
  • Outcomes UK
  • Oxley Developments Company Limited
  • Panthera Group
  • Porsche Retail Group Ltd Hatfield
  • Rashidi Fashion Group Ltd
  • Red Hat
  • Renishaw Plc
  • RGB Kew
  • Ricardo Azinheira
  • River and Country
  • Rotork Controls
  • Rotork Controls Ltd
  • Rudolph and Hellmann Automotive Ltd
  • SFL Regulatory Affairs & Scientific Communication Ltd
  • Skanem Cardiff
  • SN Systems Ltd
  • St Luke's Catholic Primary School
  • Stasis
  • Stepping Stones
  • Taurus Healthcare
  • TBT Marketing
  • Tetra Laval International SA
  • The National Autistic Society
  • The White Cross Pub
  • Tio Ltd
  • Total Contract Management
  • turn IT on
  • UK Protection Ltd
  • United Arab Shipping Company UK
  • Urban UK Ltd
  • Vaillant Group (UK) Ltd
  • Veritas Ltd
  • Yusen Logistics (UK) Ltd

Logos and company names used under fair use for the purposes of identification.
They may be subject of copyright or trademarks.
Please contact us if you have any queries.