Established, since 1997, leading UK based training provider.

Customer Reviews

Great content and application. The course was inspirational and invaluable with useful tools to practically utilise back at work. The trainer's presentation was amazing, professional and informative with relevant examples.

Dawn Deaville
Ruby Girl Ltd
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 480 reviews.

  • Training course content was clear, concise and surprisingly unrushed, as two days condensed into one. Useful area on separation of objective and subjective. Also interesting conflict management, wrong box, right box. Good reminder of smart technique. Trainer's presentation kept delegates engaged, off the phone/ laptop, which is rare. Interesting delivery of what could be a heavy area.

  • Excellent content and presentation. Factual, informative and helpful. This training will help greatly when dealing with various situations within the workplace. The training presentation was brilliant; well described, with great examples where necessary. Informative and helpful. Many thanks

  • The course contained some very interesting concepts, of which I can apply immediately to my role and that of my team. A lot of information in the two days so I will definitely review the handbook to ensure I put as much into practice as possible. Chris was extremely engaging and knowledgeable, his style and humour made the delivery interesting with some excellent examples of methods in practice.

  • I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practical, clear and able to communicate very efficiently. They were unambiguous and made the sessions very interesting.

  • Really useful and practical, drawing on plenty of real world examples. Provided plenty of guidance for dealing with a range of situations. Useful to hear of examples from other industrial sectors. Will prove very useful for organising my time and priorities. Trainer was very clear and had a good pace. Never felt rushed or too slow. One of the best courses I’ve been on.

  • Very interesting and inspiring. I found understanding how to identify cynic and critic and how to transform conversations and how to keep self positive, most beneficial. The course was very beneficial and will stick in my mind. The trainer was very confident and the day had the right amount of facts, mixed with humour.

  • The course was very useful, with many day-to-day examples and processes that can be applied to my role. The course book is very thorough. Trainer's presentation was thorough and well planned. Very good use of examples and additional literature for reading etc.

  • The course content was interesting, and I found it very useful and motivating. I have learnt a lot and feel confident about putting this into practise. Chris is a very good trainer, who kept my interest and attention throughout the course. Good use of personal anecdotes brought real life situations into the learning.

  • The course content was excellent and will be very useful with our current merger. The trainer presentation was very good. Great use of the modules, with NO powerpoint. Plenty of grounding and examples.

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Our Clients

A selection of our clients:

  • AE Aerospace
  • Air New Zealand
  • Alfa Systems
  • Alpha Laval Ltd
  • Alps - Alkemygold Ltd
  • Argent Foods Limited
  • Avesta Sheffield Steels
  • BA Pensions
  • Barnsley Council
  • Birmingham Hippodrome
  • Bizerba UK Limited
  • Bowls Development Alliance
  • Cambrex
  • Care Quality Commission
  • Castle Leisure Ltd
  • Castle Vets
  • Cem Analytical Services Ltd
  • Christie's Auction House
  • Coffey
  • Costain Ltd
  • Data Kraken
  • Defence Science and Technology Laboratory
  • DeltaRail Group Ltd
  • Diamond Light Source
  • Dolby Vivisol
  • Exeter College
  • Family Investments
  • Favour Catering and Events Ltd
  • Federation of Colleges, Gloucestershire
  • Fit- N- Fueled
  • FUJIFILM Imaging Colorants Ltd
  • Gastec
  • Greater Manchester Combined Authority
  • Guinness World Records
  • Hyva (UK) Limited
  • IBG Immucor Ltd
  • IFDS
  • Independent Doctors Federation
  • Industrial Washing Machines Ltd
  • Infostud Company Serbia
  • Infrared UK Tiger Nominee Limited
  • Integrity 360
  • Interserve Project Services Ltd
  • Invest Southwest
  • Investing Solutions Ltd
  • J D Garage Equipment
  • John Wiley & Sons Ltd
  • JSP Ltd
  • K2 Source Code
  • L T Pub Management Ltd
  • Leicester Animal Aid Assoc
  • Level 20
  • Lighthouse Systems Ltd
  • LSF-PT Holdings
  • Mackevision
  • Macmillan Cancer Support
  • Maxi Haulage Ltd
  • Maxim World
  • McGinley Support Services
  • Meggitt
  • Midlands Co-operative Society Ltd
  • New Economy
  • Niger Delta Development Commission
  • Nigeria LNG Limited
  • Notore Chemical Industries Limited
  • Nottingham Trent University
  • OCLC UK Ltd
  • On Telecoms
  • Pactron India Pvt Ltd
  • Palletways
  • Party Ingredients
  • Patrick McCormick
  • Peninsula Deanery (SOUTH WEST SHA)
  • Pfizer ApS
  • Plastic Omnium
  • QAA
  • RDG Engineering
  • Red Bull UK LTD
  • Renishaw Plc
  • RGB Kew
  • Royal Air Force - RAF Wittering
  • Royal Air Forces Association
  • Royal College of Psychitrists
  • SABMiller plc
  • SC Wordminds SRL
  • Sensium Healthcare Ltd
  • Silvergate Plastics
  • Society and College of Radiographers
  • Springest GmbH
  • Standard Chartered Bank
  • The Ridings' Federation of Academies
  • The Stephen Perse Foundation 
  • Triangle Property
  • UKinsuranceNET
  • University of Leeds, National Institute of Health Research
  • Viessmann Limited
  • Wimbledon High School GDST
  • Winners

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