Established, since 1997, leading UK based training provider.

Customer Reviews

Really beneficial quick and simple methods to keep conflict-based conversations on tack. Helpful when trying to keep things factual and not getting emotional. Easy to remember.

Isabella Crossan
East Sussex County Council
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 482 reviews.

  • The course content was very informative and detailed, relatable and useful. Easy to understand and absorb the information as well as enjoyable and entertaining. Will certainly be implementing the methods/rules learnt today in my working and personal environment. The trainer was professional, enthusiastic and understandable. His method of training allowed me to remember/absorb all the details.

  • The course was brilliant! Informative and lots of useful things to think about along with tool kits to use. I feel a lot more confident in myself and the way I will handle conflict going forward and prioritising. The trainer was excellent! I sometimes struggle with maintaining full attention for such a long time but Jez kept me listening at all times, made it fun and was very welcoming. All content was covered in an understandable and clear way.

  • The course was well structured with a good flow of topics which led onto the next topic. I liked the interactive part, working with the other attendees. Thank you for delivering a course with NO power point slides. It was really refreshing. The trainer's presentation was excellent! Informative, engaging, very knowledgeable and the real life examples were excellent.

  • The course content was clear and very engaging. It made me think about how this training can improve and aid both my personal and work life. The trainer was very entertaining and the use of examples really aided the experience. Although a strong personality, he was not over-bearing and was very endearing and warm.

  • There were many things I found beneficial, including six primary virtues, goal focus, positive affirmation, conflict management, distinguishing busy from productive, developing a positive mental attitude etc. The trainer was very clear and engaging, with good interaction with the group. Adoptable and accommodating. The practical sessions were useful.

  • The course content was applicable to my business, giving value to myself and the organisation. I am excited to return and apply what I have learnt. The trainer's presentation was fantastic; engaging and clear.

  • The course content was excellent; initially concerned there was too much content, but was covered efficiently. The trainer's presentation: Excellent engagement, just enough group involvement and great examples of experiences.

  • I feel really positive. The course was extremely comprehensive and very interactive. It's a rare course where I would be happy to keep going at the end of the day. Lots of good, practical tools to use. Will look forward to applying it. Manual is good, well-structured and clear to follow. The trainer was highly engaging, motivating, knowledgeable and encouraging. Kept to time well, open to questions and challenge. Really enjoyed the two days.

  • The course content was useful, informative and made you think and look at things differently. The trainer's presentation was really engaging, interesting, involved everyone, made me feel at ease.

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Our Clients

A selection of our clients:

  • AMOT
  • Aptar UK Limited
  • Argent Foods Limited
  • Autino Ltd
  • Azerbaijan National Agency for Mine Action
  • Banks
  • Boubess Group
  • Brother International Europe Ltd
  • Bruker UK Ltd
  • BUPA
  • Cable Management Products
  • Cambridge Weight Plan
  • Carlson Wagonlit Travel
  • Cheltenham Borough Council
  • Classeq
  • CMR Surgical
  • Cubic Transportation Systems
  • Dachser Ltd
  • Dell Software UK Ltd
  • Department of Energy and Climate Change
  • Domino’s Pizza
  • DPS Global 
  • Ecovert FM Limited
  • EF Education First Ltd
  • EMW Law LLP
  • European Investment Bank
  • Exactech UK
  • F&B Partnership
  • Forest Garden Ltd
  • Fourways Plant Ltd
  • GNT UK Ltd
  • Golden Bear Products Ltd
  • Hardstaff Group
  • Homeserve
  • House of Flags Ltd
  • HRP Ltd
  • HSB Engineering Insurance Services Ltd
  • IFIS Publishing
  • IMG Media Ltd
  • ING Commercial Bank
  • Institute of Chartered Foresters
  • Insurance Octopus
  • Intercontinental Hotels Group
  • InterEurope
  • International Criminal Court
  • Interserve Project Services Ltd
  • IR Media Group
  • IXYS UK Westcode Ltd
  • Jaama
  • JMS Consulting Engineers Ltd
  • Kanes Foods Ltd
  • Kingfisher IT Services
  • KL Connections
  • Land Polymers Ltd
  • Le Rotisseur
  • LSG Sky Chefs
  • Luto Research
  • Maidstone and Tunbridge Wells NHS Trust
  • Mane
  • National Institute for Health Research
  • NHS Hardwick CCG
  • NICE
  • NM Low Solutions Ltd
  • Noor AlYahri AlYafei
  • Ofqual
  • Olympic Delivery Authority
  • Orsis (UK) Limited
  • Paragon Interiors Group Plc
  • PCS Enterprises Ltd
  • Peninsula Deanery (SOUTH WEST SHA)
  • Playful Promises Ltd
  • R Etchells & Sons
  • Ripley's
  • Rock Oil Ltd
  • RSK
  • Sarner International Limited
  • Scheidt & Bachmann (UK) Ltd
  • Sittingbourne Community College
  • SSAFA Forces Help
  • Superior Group of Colleges Pakistan
  • Swindon Borough Council
  • System C
  • Tarmac
  • The National Lottery Community Fund
  • The Phoenix Partnership
  • The Riverside Group
  • The Swatch Group (UK) Limited
  • Tracelink
  • Trolley Maintenance Services Ltd
  • Truckmasters Handling Ltd
  • TUI Group Thomson
  • Unicorn Ingredients Limited
  • Ventia Ltd
  • VFS Global
  • VolkerRail
  • VPI-I Immingham
  • Weronika Wozniak
  • Wilkin Chapman
  • Yellow Brick Capital Advisers (UK) Limited

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