Established, since 1997, leading UK based training provider.

Customer Reviews

Really beneficial quick and simple methods to keep conflict-based conversations on tack. Helpful when trying to keep things factual and not getting emotional. Easy to remember.

Isabella Crossan
East Sussex County Council
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 491 reviews.

  • Training course content was both informative and interesting and will help me immensely in my new managerial role. I especially found day two helpful and the training with regards to dealing with addressing conflict and emotions. Trainer's presentation was was excellent, clear and precise. It's good to have a good sense of humour as well as the knowledge to keep everyone's attention.

  • The course content has been very well thought out and broken down into relevant sections that we all come across daily. I found the smart system and wrong box/right box systems very useful tools. Alison was very clear, explanations were concise. I also found the course very engaging and uplifting

  • The course content was useful, informative and made you think and look at things differently. The trainer's presentation was really engaging, interesting, involved everyone, made me feel at ease.

  • This course was very relevant and informative and has given me the confidence for the future in knowing that I am following best practice guidelines to manage my team effectively. The trainer was informative and easy to understand. A very enjoyable course.

  • The course content was valuable and relevant to requirements of good (positive) management, with good coverage. Helpful resources and easy, understandable and practicable ideas. The trainer's presentation was positive, engaging and memorable. He inspired confidence and honesty.

  • The content was great and I found many other ways to deal with situations currently happening in my office. I'm looking forward to going back to the United States and implementing everything I learned. By far, one of the best courses I have been to and looking forward to attend another one. The presentation was clear, informative and straightforward. I personally enjoyed the exercises, since it helped me think about our current issues and apply solutions right away. It was worth the nine hour flight!

  • The course content was excellent content, very apt and eye opening. The information provided will prove exceptionally useful, as it identified several areas where I can improve. The trainer's presentation was very good and kept the sessions interesting and the group entertained.

  • I found the course content to be interesting, engaging and stimulating across both days. I especially enjoyed the references made to philosophy and the application of ancient thinkers such as Aristotle. The trainer is a great public speaker and gives an energetic presentation, displaying a thorough interest in the course content which transcends into the audience.

  • Course content was much wider than I had envisioned. Interesting and applicable to a wide audience. Excellent summary, with a very comprehensive list to refer to. The trainer's presentation was excellent, very organised, friendly and professional.

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Our Clients

A selection of our clients:

  • Advantage Finance Ltd
  • Almirall
  • Anglophiles Academic
  • AQA
  • Ascent Performance Group Limited
  • Assicurazioni Generali SPA Effective Leader Manager
  • Avaro (Midlands) Ltd
  • Avocet Clearance Ltd
  • Azarmindokht Aalamani
  • Birmingham Women's NHS Foundation Trust
  • Bomgar
  • Bookmark Reading Charity
  • British Horse Society
  • Budd Shirtmakers
  • Cadogan Tate Worldwide
  • Cambridge Weight Plan
  • Capital Refractories
  • Careways Trust Ltd
  • Cheltenham Borough Council
  • Christ Church
  • Communicate Well
  • Cue Media Limited
  • DB Wood
  • Dolby Vivisol
  • Ecotricity
  • Ecuity Consulting PPL
  • Edge Electrical Solutions Limited
  • EF Education First Ltd
  • Efficient Cool Heat Ltd
  • Eni Pakistan Limited
  • Eventbrite UK Ltd
  • Field Studies Council
  • Fletchers Solicitors
  • Forward Role
  • Francis Holland Schools Trust
  • GE Aviation Systems Ltd
  • Groundwork West Midlands
  • Harmonic Capital Limited
  • Hayesfield Girls' School
  • Health & Social Care Information Centre
  • High Post Golf Club
  • InSkin Media
  • Institute of Chartered Foresters
  • Jakemans Confectioners Ltd
  • JPD Financial Consultants
  • Kanes Foods Ltd
  • KPS
  • Lascot (HCT)
  • Launchpad Reading
  • LRQA
  • Mandeville School
  • MH (No1) Ltd Partnership
  • Minelco
  • Ministry For Transport, Infrastructure and Capital Projects
  • Nasser Bin Ahmed
  • Newsquest Specialist Media Ltd
  • Nexthink SA
  • NordLB London
  • Notore Chemical Industries Limited
  • Old Friends Care Ltd
  • Origin Spinal Injury Care
  • Oxford Immunotec
  • Oxford Said Business School Ltd
  • Panztel (UK) Ltd
  • Party Ingredients
  • PASHA Holding LLC
  • PayPal UK
  • Pragma Management Services
  • Real Training Services
  • Renaissance Chancery Court Hotel
  • SaySo Medical
  • Sellafield Ltd
  • Shaping Futures
  • Simarc Property Management
  • Siyan Ltd
  • South Gloucestershire Council
  • Sparsholt College Hampshire
  • Stasis
  • State Street
  • Tadmarton Procuts Ltd
  • Talos Securities Limited
  • Tenergy Property (UK) Co., Ltd
  • Tetra Laval International SA
  • The Highways Agency
  • The Pathe Building Company ltd. c/o Harrods Estates Asset Management
  • The Salon at Maxy farm
  • The Wheelhouse Veterinary Centre
  • TheTicketSellers
  • Tio Ltd
  • trainline
  • Travelstyle Tours Ltd
  • Truro College
  • University of Nottingham
  • Valmet
  • Western Pegasus
  • White & Case
  • Windsor Leadership Trust
  • Worcester City Council
  • Worcester County Council
  • Yamaha Music Europe GmbH (UK)

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