Established, since 1997, leading UK based training provider.

Customer Reviews

As a new, internally promoted manager, I found this course absolutely invaluable and will recommend this course to other staff. Extremely helpful content. Alison has been fantastic, obviously very knowledgeable and well versed in the subject. Will recommend Alison be booked for in-house training.

Jack Wilkinson
JD Engineering (Northern) Ltd
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 485 reviews.

  • Virtual online training via MS Teams. I thought the content was great; really inspiring and engaging. I learnt a lot about the value of objective vs subjective communication and how I can start to apply more logical thinking/reasoning. Trainer was fantastic, very engaging throughout and despite it being a long session he managed to hold my attention all the way through. Great session held virtual and good use of the whiteboard! Also liked the addition of a workbook as a takeaway.

  • This course was excellent, very informative and containing relevant content. Plenty to put into action! Trainer's presentation was excellent. Very engaging, good use of 'real-life' examples to illustrate points.

  • The course contained some very interesting concepts, of which I can apply immediately to my role and that of my team. A lot of information in the two days so I will definitely review the handbook to ensure I put as much into practice as possible. Chris was extremely engaging and knowledgeable, his style and humour made the delivery interesting with some excellent examples of methods in practice.

  • The course content was broader than I expected, but still focused on a number of areas that were highly valuable to me. The trainer's presentation was a very good mixture of academic material, backed up by good anecdotal evidence. Excellent presentation, well received.

  • I thought that the course content reflected the needs that I had. The message was clear, and brought what were former murky issues into focus. The tools will be useful to me. The trainer's presentation was clear, to the point and engaging.

  • This course has made me think of my management training skills in a different way and has given me a great formula to achieve company goals. The trainer's presentation was great and it was very easy to understand and take in.

  • The course was excellent. Interesting, thought provoking, very useable. I have already put different aspects of the course into practice. The trainer's presentation was excellent. Thoroughly enjoyed each session and would like to come back for a refresher course. Very motivating and a very inspiring person.

  • Really beneficial quick and simple methods to keep conflict-based conversations on tack. Helpful when trying to keep things factual and not getting emotional. Easy to remember.

  • Training course content was outstanding! I have never attended a course with so much positive input. I feel reassured that much of my working practice is in line with this training. However it has sharpened my thoughts. The trainer's presentation was very good with very clear communication. Good logic and reason. Providing consistent named principles.

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Our Clients

A selection of our clients:

  • Air Liquide UK
  • Alvarez and Marsal
  • Assicurazioni Generali SPA Effective Leader Manager
  • Atlantiscom Telecommunications Limited
  • Auckland Council
  • BAE Systems SDT
  • Bank VTB (Azerbaijan) OJSC
  • Base Materials Limited
  • Bell and Clements
  • Bizerba UK Limited
  • Blinkbox Books Ltd
  • Borough Care
  • Breathing Buildings
  • British Horse Society
  • BWHCT NHS
  • Cambrex
  • Candlelight Property Limited
  • Capita Employee Benefits
  • Catalyst Housing Limited
  • Certikin International Limited
  • Cherwell District Council
  • Cheshire Fire and Rescue Service HQ
  • Coffey
  • Cristie Data
  • Datix
  • DATUS
  • Diagnostic Healthcare Ltd
  • DIGITALK
  • ECCO Safety Group
  • Elisa Cairoli
  • EON E&P UK Ltd
  • Equifax
  • Esri UK
  • Essentials for Health
  • Eurofins Lancaster Laboratories
  • European Urban Architecture Limited
  • Exeter College
  • Experian
  • Farmfoods Limited
  • Favour Catering and Events Ltd
  • Furley Page LLP
  • Gen-x IT Ltd
  • Ginkgo Landscape Contractors Ltd
  • Group Home Safe
  • Hampstead School
  • Hayesfield Girls' School
  • Haymarket Media
  • Henley College
  • I'Anson Bros Ltd
  • Ilika Technologies Ltd
  • Infor Global Solutions (Midlands II) Ltd
  • ISM Ltd
  • Italmatch Chemicals GB Ltd
  • Kenshoo
  • L’Oréal (UK) Limited
  • LJ Capital
  • Machar Ltd
  • Mary M. Cooney
  • McGinley Support Services
  • MCW Consulting Associates LLP
  • Minimal Risk Consulting Ltd
  • Ministry For Transport, Infrastructure and Capital Projects
  • My Single Friend
  • National Debtline
  • Nationwide Service Care Ltd
  • NEST Management Ltd
  • NICE
  • Niger Delta Development Commission
  • Ofqual
  • Osco Homes Ltd
  • Phillip Carroll Associates Ltd
  • Pinder Reaux & Associates Ltd
  • Places for People
  • Quantum Care
  • Resolvex
  • RGB Kew
  • River and Country
  • Rohan Designs Ltd
  • Science Museum Group
  • Siemens PLC Congleton
  • Skinners' Academy
  • Spirax Sarco Ltd
  • St Johns Shopping Centre
  • St Peter's Church
  • Tavistock and Portman NHS Foundation Trust
  • Tavistock Centre for Couple Relationships
  • Temple Translations Ltd
  • The Ecology Partnership
  • The Harrodian School
  • The Lake District Estates
  • The NPD Group Inc.
  • The Regard Partnership
  • Timothy Taylor & Co Ltd
  • Trustco Group Holdings Limited
  • UCFB Wembley Limited
  • UHY Hacker Young LLP
  • University of West London
  • Veson Nautical
  • Weightmans LLP
  • Wilsonart

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