Established, since 1997, leading UK based training provider.

Customer Reviews

I found the Wrong Box / Right Box tool and the delegation part of the course really interesting. It’s given me a great base for my new managers role. Chris (the trainer) is amazing. He is really enthusiastic and engaging and I have enjoyed his training. Thanks Chris !!

Rebecca Hunt
Diagnostic Healthcare Ltd
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 482 reviews.

  • I found the course content to be varied and covered a good range of materials. The mix of tool-kits, activities and contextual material was well-balanced. I enjoyed the trainer's manner and delivery. He balanced the course content and personal anecdotes, so the course was engaging as well as useful. He was positive, constructive and knowledgeable.

  • Excellent content. Gave great practical advice and tools to deal with many of the issues faced on a daily basis. In particular the tool to allow quick prioritisation, by value. Chris was an excellent trainer, very good communicator and easy to follow.

  • The course content was very beneficial, particularly rational and emotional decision making, SMART and mind control was excellent. Excellent presentation, engaging, thought-provoking, tangible advice that can be immediately applied. The trainer answered all our questions very well.

  • Broad content covered at speed, but with practical and helpful reference to real world experience. Provoked thought about positive actions to take in my workplace, for both myself and others. The trainer's presentation was positive, with a vibrant delivery style. Kept attention and focus.

  • The course content was eye-opening for me as a relatively new line manager. There were definitely things that I found myself to be guilty of, so I appreciate the lessons. The examples were very practical and useful, hopefully I will put them to good use on the next occasion. The trainer was very well prepared, enthusiastic, with great stories and examples. Overall, great quality, very comprehensive. Thank you.

  • I found this conflict course really useful, particularly highlighting the importance of using objective language when in conflict situations and the model 'six steps' for managing complaints as this is something that presents as a manager. I also found the 'wrong box, right box' method useful, removing the emotion. The presentation was really well prepared, the manual is particularly useful as I can use this to refer back too.

  • Very well structured. Not too simple, but not overly complicated. The whole day was beneficial. Trainer had a very good manner. He was approachable friendly knowledgeable and fun.

  • This training course was rich in information and well put together. Good course manual – very useful. The trainer’s presentation was skilful (good alternation of presentation with activities). I recommend it to all those who wish to improve their chances of professional and personal success .

  • Training course content was very easy to understand and follow, with good examples and generic tools that can be applied to any industry and can be very useful. The Trainer had a very good style, gave personal examples which helps to relate to one's own personal life. Energetic, motivating.

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Our Clients

A selection of our clients:

  • 3663 HR Services
  • Accra Compost and Recycling Plant
  • Air New Zealand
  • Anglophiles Academic
  • Aprimo
  • Ashmere Care Homes
  • Attric Ltd
  • Barnsley Council
  • Basingstoke and Deane Borough Council
  • BCH - Blackpool Coastal Housing
  • Bell and Clements
  • Birmingham Hippodrome
  • Blackwell Publishers
  • British Horse Society
  • Brother International Europe Ltd
  • BUPA
  • CalEnergy Resources (Australia) Ltd
  • Calico Housing Effective Leader Manager
  • Cem Analytical Services Ltd
  • CFA Society of the UK
  • Chesford Hospital
  • CleeniSupply Ltd
  • Confident English
  • Conservatoire for Dance and Drama
  • Coryton Energy Company
  • Crowd Mobile Q&A Services B.V.
  • Deborah Coltham Rare Books Ltd
  • DeltaRail Group Ltd
  • Department of Energy and Climate Change
  • Divine Mercy Manchester School
  • East Sussex County Council
  • Epicor
  • Exactech UK
  • Family Investments
  • Federation of Colleges, Gloucestershire
  • Firebrand Training Ltd
  • Forest Garden Ltd
  • Francis Holland Schools Trust
  • Fujikura Europe
  • Gastec
  • Glasson Grain Limited
  • Glaxo Smith Kline
  • Gloucestershire Enterprise
  • Greater Manchester Waste Disposal Authority
  • Hawker Siddeley Switchgear Ltd
  • Highways Agency
  • Hills Waste Solutions Limited
  • Ilika Technologies Ltd
  • Insurance Octopus
  • International Criminal Court
  • iTech Media
  • Judicium Consulting Ltd
  • KingsGate Community Church
  • Kumasi Polytechnic
  • Lucas EUI
  • Mackevision
  • McDonald's Restaurants Limited
  • Merchant Taylors' Schools Crosby
  • Mid Sussex District Council
  • Midlands Co-operative Society Ltd
  • Ministry for Education and Employment
  • Nalco Ltd
  • National Environmental Research Council
  • New England Seafood
  • NICE
  • NIHR - University of Leeds
  • NM Low Solutions Ltd
  • Numark Ltd
  • Oxleas NHS Foundation Trust
  • Paragon ID
  • Premier Hytemp Limited
  • Queenwood Golf Club
  • Reckitt & Benkiser
  • ResQ
  • Scout Shops Ltd
  • Sentinel
  • Sittingbourne Community College
  • SORCE Ltd
  • South Atlantic Petroleum Limited - Nigeria
  • Spring Group plc
  • Stasis
  • STthree 
  • Synergy Logistics Ltd
  • The Bible Reading Fellowship
  • The Boathouse Youth
  • The British Embassy in Rabat, Morocco (Foreign and Commonwealth Office)
  • The National Flood Forum
  • Titan Airways Ltd
  • Touchstone Development
  • Trafford Council
  • Urban UK Ltd
  • Victory Housing Trust
  • Virtue-One Global Investments Ltd
  • VSI Security Consultancy & Design
  • VT Critical Services
  • West London Synagogue
  • Wychavon District Council
  • Xype Ltd
  • Zuken Ltd (fao B Llewellyn-Evans)

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