Hear from people who have been on our courses
Thousands of happy delegates
We think the best way to judge a training course is to ask the people who have actually been on it. Below you will find a selection of reviews left by delegates after attending our courses. We are proud that since 1997, so many people have rated our courses so highly.
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Here is a further selection of reviews from delegates who attended our courses.
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Very interesting and interactive training. Many useful tips for managing. Lot of good examples of procedures. Very clear. So positive trainers. Presentation clear and smooth flowing. Good training techniques and knowledge of trainers. 100/100
Barbara Mozejko, Jed Benjamin, Edwin Escott
Andros UK
Excellent course, very useful, full of tips to put into actions, relevant. Very interactive and straight to the point. Useful listening to other people's experiences/perspectives. Good structure and breaking times. Excellent food. The trainers presentation was insightful. Many examples make the concept easier to understand. Very energetic, he kept the attention high.
Elisa Cairoli
Adobe
The course content has give me a better insight into the way I would like to be perceived as both a colleague and a manager. The trainer, Chris, came highly recommended and I hope to act on everything he has taught me over the coming weeks, months and years. Thank you.
Ben Jones
IBS Schools (WCC)
The content was great and I found many other ways to deal with situations currently happening in my office. I'm looking forward to going back to the United States and implementing everything I learned. By far, one of the best courses I have been to and looking forward to attend another one. The presentation was clear, informative and straightforward. I personally enjoyed the exercises, since it helped me think about our current issues and apply solutions right away. It was worth the nine hour flight!
Elena Orsi
Refresh Your Beauty®
I was looking online at a course that may benefit the position I hold. (Owner of small business company) and I stumbled upon this two day course. I have found the course very interesting for my business leadership & also my own personal development. Also one that my staff can do & I will be using these guys for this. The trainer was positive, knowledgeable and inspiring.98/100
Andrew Scott Challener
Royale Boiler Services Limited
The course was extremely helpful, I really enjoyed the whole content. I found particularly helpful and will implement in my day to day work: Conflict management – rational objective language; 8 Part SMART questions; Time management matrix. Chris’ presentation was very informative, polite and friendly; very knowledgeable. Chris did not lose momentum or seem to lag, or become tired during the two days.
Misbah Nareen
Carbogen Amcis Ltd
On this course, I particularly liked the way principals were broken down in explanation and then built back up to give a better understanding. The section on conflict was extremely interesting, mainly to do with the language used. The trainer was very clear and precise.
Alex
Translate Bar
I really benefitted from the wrong box/right box technique as I find it difficult to deal with conflict constructively. The Trainer was very clear, concise and his knowledge of subject was inspiring. Was glad it wasn't death by PowerPoint!
Emma Hopes
GoPlant Fleet Services
Really useful and practical, drawing on plenty of real world examples. Provided plenty of guidance for dealing with a range of situations. Useful to hear of examples from other industrial sectors. Will prove very useful for organising my time and priorities. Trainer was very clear and had a good pace. Never felt rushed or too slow. One of the best courses I’ve been on.
David Killick
Eurofins Professional Scientific Services
The course content was excellent, in particular the conflict management, time management and mindfulness sections. The techniques taught in the course will be of generic great value both in work and personal life. Chris is an excellent presenter, putting a group originally very socially awkward and nervous at ease. Very friendly and puts a positive spin on answers even to difficult questions.
Mark Horne
RDB Concepts
The content of the course was very appropriate, relevant to purpose and identifying key skills. I feel I have learnt a lot of new skills which I will definitely use moving forward. The trainer's presentation was excellent and ensured key points were reiterated and reinforced through course. One of the best training methods I have ever come across. Thank you.
Saera Ul-hasan
Binding Site
I found this course very useful and feel I have learnt quite a lot of useful information on how to conduct myself and my staff to improve things. The trainer came across very well and explained the course in a lot of depth and helped me understand things clearly.
Tina Canning
ECCO Safety Group
Excellent course content that will be very useful. Good, practical tools provided, as well as some thought-provoking aspects. Will be beneficial in all areas of life - not just work. The trainer's presentation was clear, targeted, believed his own material, obviously 'lived' what he spoke about. Inspirational to me. Good blend of 'serious' content delivered well.
Ellie White
Binding Site
The course was very motivating, with the right level of content, delivered in digestible sections. Conflict management - wrong box/right box, this has never been covered in much detail in other internal courses. Trainer was smart and professional, knowledgeable, experienced and friendly.
Danielle Williams
The Binding Site
I found all the course content very useful, even the topics I didn't think I needed training on. The most beneficial topics were decision making, managing emotions, conflicts and communication. The trainer was very engaging, using a lot of great examples. There was not a boring moment in the two days I attended. He made sure that we left knowing exactly what we needed to work on and how we can implement the changes. Thank you!
Katalin Kurilla
Independent Doctors Federation
Very helpful concepts, extremely well organized and practical for our personal and work life. Exercises are very hands-on and helped grasp the material better while reflecting on real life examples. Chris is an amazing, inspiring presenter. He kept us engaged the whole day. Answered all questions and 100% knowledgeable of the subject he was presenting. An excellent, passionate presenter.
Emma Kolitsi
Kings College London
Excellent structure and manuals, with great direction and time keeping. The content is gold! There are so many new and simple concepts that I will easily be able to apply. I found the SMART, CG4D and Prioritisation exercises very valuable. I loved the perspective of right box/wrong box. The time management matrix is really wonderful, I am going to share this! The trainer was approachable and empathetic, offering a very efficiently run course. He shares depth and breadth of knowledge through engaging storytelling, weaving in history and philosophy. His dedication to making a difference in people's lives if really evident.
Ashwina Rao
Waitemata DHB
Some really useful tools and thought-provoking exercises. The training workbook will be great to use for reflection. Great to know about the website and free website tools. The presentation had a good balance of instructive and interactive. Excellent time keeping – clearly very experienced.
Margie Berrow
NIHR National Institute for Health Research
The course was a great combination of practical tips and also psychology; the reasons why we do the things we do and what affects our decisions. I thought it would be a little boring, but it totally exceeded my expectations. Really interesting and kept my attention throughout. The trainer was awesome! His background gave me confidence that he knew what he was talking about. He was very direct, clear and concise. When people asked questions, he gave clear definitive answers with no room for misinterpretation.
Charlotte Howard
Product Madness (UK) Ltd
The content was very useful and relevant and included a lot of interactive elements to keep you interested and focused. I like the idea of the summary points and quotes at the back of the manual, that we wrote down each day. Alison delivered the course to perfection. I have never been in a course led by someone so engaging and with such presence, without being domineering or intimidating
Jade Leong
UHY Hacker Young LLP
Course Content Extremely helpful it has given me multiple tools to move forward. Love good box/bad box & prioritisation framework. Trainer Presentation was Interactive & allowed for personal opinions & feedback
Vicki Martin
RES Group
The course was brilliant. I especially liked the decision-making matrix and the past/future emotions chart. I've learnt a lot about how I work personally and how to try to better myself as a person. The trainer was energetic, to the point, clear and put his ideas across in a memorable way. I didn’t feel bored or disinterested at any point. Thank you Chris!
Emma Price
Acora
The course content was excellent. An enjoyable course, very thought-provoking and informative. Lots of information compacted into a short time, with good notes to refer back to. The trainer's presentation was excellent. Well presented and kept everyone focused. One of the best courses I have attended.
Nick Hills
International Greetings UK Ltd
It was the best of this type of course I’ve attended. I found all elements beneficial, particularly conflict management and the success concept. It was a perfect balance of teaching vs interaction, with a nice touch of humour. I didn’t nod off once, Chris engaged me 100% for the full two days. I’m looking forward to applying what I’ve learnt and would highly recommend this course.
Angela Appleby
Royal College of Psychiatrists
The course gave me excellent awareness of the importance of negotiation preparation, success formula, persuasion techniques and consequences. The trainer's presentation was excellent.
Victoria Fletcher
Private
This was a excellent course and very informative. Will use problem/cause/solution map and decision matrix, as well as taking home with me a more positive mental attitude towards any task. The trainer's presentation was excellent; really friendly and approachable. The course content was covered really well.
Jack Robinson
JD Engineering/Garage Equipment
Course content was very good - easy to follow and understand. Overall the course was very helpful. But specifically the parts on conflict resolution and prioritisation were particularly useful. Chris (trainer) was a dynamic and engaging presenter. He kept everything running strictly to time without making it feel like we were galloping through the course. Thank you!
Tonia Smreczak
Brainbox Ltd
This training course was just what I was looking for. The captions noted at the back of the book throughout the day have been exceptionally helpful. The training day has been enjoyable with lots of interaction. As an introvert this is a huge step in my development. Timings were kept, and the trainer was helpful answering various questions during the day.
Claire Jones
Solace
As a new, internally promoted manager, I found this course absolutely invaluable and will recommend this course to other staff. Extremely helpful content. Alison has been fantastic, obviously very knowledgeable and well versed in the subject. Will recommend Alison be booked for in-house training.
Jack Wilkinson
JD Engineering (Northern) Ltd
I found the course content incredibly interesting and very informative. Everything seemed very common sense based, but not something you immediately think about until it's in front of you. I found most benefit from the psychology of language in terms of conflict and conversation. Chris was a fantastic presenter. Incredibly engaging and made sure everything was clearly understood. It was very easy to follow with Chris' explanations
Will Hume-Humphreys
Guinness World Records
Really found it all beneficial, from the learnings of clear, rational, positive emotions and how to use it within day to day time management. Thank you very much! Trainer’s presentation was fabulous, very clear and extremely well knowledged. 100/100
Libby Pattley
Just Farm LTD
Very detailed but simple to use methods. Will immediately use decision matrix with team and give them advice on what I learnt. Success formula and dealing with negativity was very useful. Excellent trainer. Kept my attention throughout, involved in discussions. Very friendly and professional. Answered questions and concerns. Very clear explanations on each section of course. Overall mark:100/100
Chetna Vara
Critico Group
Course content was highly beneficial. Some aspects I was aware of and use, but also new methods learnt that I will look to practice, ie 6 step method and emotional danger zone. Chris was amazing. He presented in a fun and enticing way, interesting and thorough.
Emma Allin
Turbine Surface Technologies Ltd
Really informative with lots of practical tips, especially around how to communicate better—whether that’s inspiring others or giving feedback. The app and online tools were a great bonus. Chris was super knowledgeable and easy to relate to, and the personal stories really helped bring the ideas to life.
Peter Spencer
Western Pegasus
I had a wonderful experience with such a learning oriented course. It was really beneficial for me in terms of managing conflict, directing and delegating the tasks, setting about the priority of tasks effectively. Gezz is unique trainer I must say, equipped with wonderful expertise and practical examples both for professional and personal life`s relevancy.
Sameera Rasheed
ASK Development Ltd
Excellent training course. I feel very secure (and excited) to start using certain models in my practice, including the priority decision matrix and the wrong box/right box method. The trainer was equally excellent. By using 'real life' examples he helped me contextualise the models. As well as giving me the confidence to start better prioritising my work and others in my team.
Harriet Jackson
NSPCC
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