Hear from people who have been on our courses
Thousands of happy delegates
We think the best way to judge a training course is to ask the people who have actually been on it. Below you will find a selection of reviews left by delegates after attending our courses. We are proud that since 1997, so many people have rated our courses so highly.
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I enjoyed the content of the course especially some of the more practical tools like the wrong box / right box and prioritisation techniques. I still need to process all the information that’s been shared over the 2 days. Presentation and delivery was fantastic! 100/100. Marco made the course engaging, fun and actionable. I appreciate that he tailored many parts of the course to fit in with each attendee’s situation. I can see there is lots of presentation experience and commitment to deliver the course in the most efficient way possible.
Irene Bosega
Redbrain
I found this course very useful and feel I have learnt quite a lot of useful information on how to conduct myself and my staff to improve things. The trainer came across very well and explained the course in a lot of depth and helped me understand things clearly.
Tina Canning
ECCO Safety Group
The course content was outstanding. Each topic was presented in a logical sequence, building effectively on the previous one. I encountered some impressive models that were entirely new to me, as well as some familiar ones that were presented with fresh perspectives, prompting deeper reflection. The presentation was excellent, with everything clearly visible and easy to grasp. The presenter's skills were exceptional—important information was effectively reiterated, connections were made seamlessly, and the use of hand gestures and clear speech enhanced the delivery. This is the best course I have attended. I had never seen a green screen used in a training course before, and it was truly impressive. It immediately caught my attention as a unique approach. Watching the board being written on in real-time was nothing short of genius.
Jay Wyke
Tradebyte
The course content was well structured, rich in tools, techniques, examples to increase productivity, healthy management and support others and ourselves to achieve. Lots of diagrams, moderately paces (not too fast or too slow, just right!) and very informative. I think there is a great deal I can use in my day to day life – personal and professional.
Kirsty Gurm
St Martin-in-the-Fields Charity
I really benefitted from the wrong box/right box technique as I find it difficult to deal with conflict constructively. The Trainer was very clear, concise and his knowledge of subject was inspiring. Was glad it wasn't death by PowerPoint!
Emma Hopes
GoPlant Fleet Services
The course content is practical and adaptable to everyday living – not just work! I am sure that the skills I have learnt will come into immediate use and I urge other new managers to take this course. The trainer’s presentation was fantastic and he delivered the presentation exceptionally. He was helpful, energetic, inspiring and fun.
Daisy Steel
Doctors.net.uk
The course was fast-paced, interesting, interactive, well-structured, and useful. I found the leading suggestions on what to write in the action plan very beneficial. Clear, great use of visual aids, diagrams, drawings, hand gestures, repetition of important statements.
Sarah Wood
YMCA England & Wales
I found the course insightful, with detailed actions on how to implement a positive, effective working environment. There was attention to detail and it was fully explained. Enjoyed the engagement between each section. Not once did I question what was the point of me attending, nor was I bored. Really enjoyed and motivated to do better.
Anna Morgan
GoPlant Fleet Services
Tremendous course! Highly recommended at all levels in an organisation. Very good tools and techniques that are easy to apply at work and at home. Will change my outlook entirely! Chris is excellent. A very inspiring trainer, has made a real difference in my outlook in my career and given confidence to lead myself and others.
Jane Cross
APD Communications
A very informative course. Covered many areas of use, with plenty of content. Assisted me in realigning my business approach. The trainer was very engaging, delivered the course clearly in a timely manner. I would highly recommend attending the course, if you would like to understand how to be more effective and productive in your working day.
Mark Willmott
Theiscraft Ltd
I found all of this course beneficial, both personally and professionally. I found the practical tools for work organisation particularly useful; identifying where I loose time; tools to be less overwhelmed; how to manage my time more effectively. The trainer was an excellent communicator, very knowledgeable with relevant examples.
Sandjea Green
Solace Women's Aid
I found all the course content useful across all topics and will apply a number of these models in real-life world. Presentation was excellent throughout. Well structured, well planned and well delivered. Interactive and engaging. Thanks Chris!
Kristie Sanderson
The Binding Site
I must admit I was somewhat cynical at first "why do I need this, done things like this before." It was soon evident that I was picking up new ideas. Since the course I have been re-reading the notes as I want to retain as much as possible of what I learnt. It is a fact with most courses I never pick up the notes again. But I have every intention of revisiting and embedding the information from this course into my mind. I cannot praise Chris and the course content enough, so many thanks.
James Burns
G.R. Lane Health Products
Really informative with lots of practical tips, especially around how to communicate better—whether that’s inspiring others or giving feedback. The app and online tools were a great bonus. Chris was super knowledgeable and easy to relate to, and the personal stories really helped bring the ideas to life.
Peter Spencer
Western Pegasus
Really clear and engaging content, in a really good flow. Lots of discussion that felt natural and relevant and inclusive. Not too overwhelming which I often find with training. Feels like I’ve been equipped with the tools to succeed with confidence. Chris was really engaging, inspiring and clear. The training flew by (in a good way) and the information has actually stayed in my brain! Loved it and will be recommending to others 100/100
Katarina Stankovic
GWI
Course content was good. There are several elements I will take away and add to my personal action plan. I particularly like the idea of the task matrix to prioritise on a 'look ahead' weekly basis. The trainer was very professional and helpful and able to engage all attendees who come from varying backgrounds.
Jim Ewart
NATS
Very detailed course content, not too much 'unnecessary' information. The whole course was very interactive and kept me fully engaged. I was not put on the spot or made to feel uncomfortable. The most beneficial areas for me were: Time management structures (prioritisation by value, Wrong box, right box metho, How to look at/deal with situations – objective vs. subjective Very good, most informative and enjoyable course I have attended. The trainer stuck to timings and gave clear and concise information. I will be recommending this to others and am keen to attend further courses. 100 / 100 – Excellent!”
Katie Hibbs
Sealpac UK
Really useful range of tools and techniques. A lot of useful stuff packed into two days. Both Chris and Marco delivered the content clearly and effectively. Technology was used to good effect to illustrate the points and make the presentations engaging. The remote training worked very smoothly, with the presenters delivering to camera with good energy, as if in the classroom. Use of tablets to illustrate points was effective.
Tim Barker
Interface NRM
I have attended a few courses in the past and this one is by far the best. It has got a very well-defined structure and lots of useful information. The most useful content was to do with dealing with people in conflict situations: wrong box / right box and success formula. Very clear presentation and good, relevant examples. Did not drift off the point. Was easy to keep focus on.
Alina Krutikovaite
The Binding Site
I now understand that lack of appreciation is often the cause of conflict and that an efficient leader should seek to change the future behaviour. The trainers were very practical, clear and able to communicate very efficiently. They were unambiguous and made the sessions very interesting.
Chinyere Umeh
Niger Delta Development Commission
The course was extremely helpful, I really enjoyed the whole content. I found particularly helpful and will implement in my day to day work: Conflict management – rational objective language; 8 Part SMART questions; Time management matrix. Chris’ presentation was very informative, polite and friendly; very knowledgeable. Chris did not lose momentum or seem to lag, or become tired during the two days.
Misbah Nareen
Carbogen Amcis Ltd
I found the course to be extremely detailed and we were able to cover a lot in a very short space of time without being overwhelmed due to the well structured course. I enjoyed the role plays and learning about all of the different models - very informative! Well structured, easy to follow and very interesting! Lots of different techniques for learning which kept it stimulating. 100/100
Nicole Peters
The Heart of England Forest
The course was exceptionally useful, full of information that I just would not have associated with these aspects. Has made me really rethink how I need to improve myself and move myself forward, also a little daunting. Also allowing me to help others is a powerful tool. The trainer was very good, interactive, light and not intense, personable. Came across that he really wanted to help and empower the individual.
Chris Owen
PAYE
The content was broad and covered a great deal of ground. However there was always time to ask questions and gain further clarity. I've enjoyed every minute! Enthusiastic and dynamic style. Extremely personable and very encouraging. Fabulous!
Kym Routledge
Westbury Academy
The course content was put together really well and flowed from one subject to another nicely. Everything was relevant, and the tools included will help me going forward into senior management. Chris has a lovely approach to the training which makes it enjoyable, and the time flew! He's voice is easy to listen to and clear. If there was something we didn't understand or extra questions we asked, it was never a problem and he either went back over something or extended his answer to the extra question. He was brilliant! The tech was great! easy to follow on screen and it makes it so much nicer in colour! :)
Victoria Irons
PostTag Group Ltd
The course was excellent and I have been able to gain a lot of tools for me to apply to my role and everyday work. Especially enjoyed the planning section and how to deal with conflicts. I look forward to putting them into practice. The trainer's presentation was excellent and kept my attention the whole time. I liked that it was varied and not mundane at all.
Karen Kang
The Binding Site Group Ltd
The course was wide-ranging and very interesting, with many concepts with practical applications both in business and outside work. The trainer was very knowledgeable and enthusiastic and able to give different types of examples which made the concepts presented easier to digest.
Jon Lauder
Binding Site
Useful models with clear examples of how they relate to work/life scenarios. Engaging and memorable stress on time & priority management, wrapped up in a professional and personable delivery. Informative, educational and enjoyable. The trainer was Confident. Professional. Engaging. Able to seamlessly move between points & conversational periods back to material. 100/100
Jack Kumble
Aldersgate Group
Course content was highly beneficial. Some aspects I was aware of and use, but also new methods learnt that I will look to practice, ie 6 step method and emotional danger zone. Chris was amazing. He presented in a fun and enticing way, interesting and thorough.
Emma Allin
Turbine Surface Technologies Ltd
Every single element of this course was incredibly beneficial! A lot of information and tools I have been looking to harness for years, all put in one session, GREAT! Very interactive too and broken up. Amazing and Engaging presentation. Really important and helpful when challenging peoples mind sets. Something I try to do as a manager but have failed! Good for everyone to hear those thoughts from someone externally.
Katy Le Lion
University College London
I felt that the course content was extremely clear. It made sense for myself, my team and our business. I felt that the time management, conflict and planning sections were particularly useful. Chris was clear and engaging. He broke the material down very well and kept the course on track and manageable.
Dominic Leighton
Hand Pulled Pub Co Ltd
Great content. Really interesting and I found all of it beneficial for use in both the workplace and the outside world. Most useful to be given tools to use for all of the theories to put into practice. Trainer (Chris) engaged with his own material, demonstrated his own use of the knowledge he was imparting, great speed (not too quick), kept interest throughout and made it easy to take on board. Excellent trainer.
Donna Quelch
RES Group
Everything in the course was hugely beneficial, valuable and essential for a person's ability to improve themself, their mindset and how that can be applied into their life outside of work. I wish this was taught in schools, it's extremely essential and life-changing. Fantastic presentation all round, both visibly, interactively and easy to understand and digest, which makes it easier to practice and implement. I loved that there were multiple ways of remembering important points (diagrams, lists, mind maps, pictures) and using our own body to physically absorb and remember the points that were made. Thank you so much Chris, I know this will literally change my life for the better!
Emma Kersley
Heart of England Forest
I found the course content to be interesting, engaging and stimulating across both days. I especially enjoyed the references made to philosophy and the application of ancient thinkers such as Aristotle. The trainer is a great public speaker and gives an energetic presentation, displaying a thorough interest in the course content which transcends into the audience.
Andrew McNally
Old Friends Care Ltd
I recently completed The Communication Skills training course with Chris and found it extremely valuable. The content was well structured, engaging, and easy to apply to my day-to-day role. Chris was knowledgeable and encouraged participation throughout, which helped bring the topics to life. He also added a bit of humour throughout with the examples which was relatable. I particularly enjoyed the practical exercises and real world examples from other participants too. I would highly recommend this course to anyone looking to develop their skills in this area.
Kirsty Stockwell
Private
I learnt new techniques on how to handle difficult conversations/situations that gives me a tool how to change the outcomes. I am a positive, self-motivated person in general and the course reminded me that these are great values and gave me directions where to improve. The Trainer Marco, is a role model. He is handling situations how everyone dreams to handle them. He, and the course material, inspired me to keep growing as a manager and an individual.
Kristina Hollosy
Issey Miyake London Ltd
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