Hear from people who have been on our courses
Thousands of happy delegates
We think the best way to judge a training course is to ask the people who have actually been on it. Below you will find a selection of reviews left by delegates after attending our courses. We are proud that since 1997, so many people have rated our courses so highly.
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The course was professionally presented and well paced, with materials that made the learning easier. The trainer's presentation was excellent! The trainer was professional and knowledgeable about the subject material. Responsive to questions and scenarios and also helpful.
Robert Simpson
Education Funding Agency
Really enjoyed Right Box, Wrong Box for dealing with conflict, it will prevent me getting emotionally involved. Smart Goals will be beneficial for my Quarterly performance reviews along with remaining factual when dealing with negative behaviours. Good delivery of the course content and open discussions for all formulas – Marco made sure all examples was relevant for the varying students. 10/10
Ryan Clegg
Edge Electrical Solutions LTD
Course content was fantastic! So much valuable and usable information. Best course I've been on in five years. Will revisit monthly until it sticks and is applied. Trainer's presentation: Delivered with energy and belief. Was inspiring. Trained in a way to aid remembering key point eg models. Liked the idea of summary page of key points at the back of book.
Matt Kingswood
ASDA
The course contained a lot of content with good formulas/diagrams to make it easy to remember. Plenty of examples to help identify with each element. Use of practice and writing notes helped focus the mind and memorise elements. The trainer's presentation was very interactive and thought-provoking. Good sense of humour to keep all delegates interested. Held delegates attention by asking for delegates own comments. Summarised frequently.
Jeannette McDonnell
International Greetings UK Ltd
A fantastic day of in-depth learning on Time Management, Productivity & Effectiveness. Especially found Continuous Improvement diagram & Time Management Matrix very helpful. Brilliant presentation. Thoroughly engaging and deeply knowledgeable able to talk widely around the subject and explain concepts. 100/100
Henry Fleming LTD
Just Farm
Excellent overview of concepts with some detailed analysis of key concepts. Such as the ‘goal’ part of SMART. The trainer was knowledgeable and approachable. I particularly liked that it was their own material – constantly improved and not just ‘a trainer’ presenting a training package.
Fiona Wright
Not authorised
EVERYTHING on this course was beneficial! It was definitely the course I needed. I was worried that it would be a bit dry, or it would be too high level, but everything was made relevant and interesting. It all flowed really well together. Alison is so insightful and interesting. Both days flew by and I want to make it a business case that everyone in my team has this training. The trainer presentation was upbeat, approachable, energetic, interesting, knowledgeable. A thoroughly enjoyable session.
Imogen Sykes
NCRQ
I found the course content relates a lot to a lot of what I felt I already knew, which clearly did not. All aspect where really helpful. Especially having to deal with conflict, which I’ve not had experience in the workplace to date. Chris was Brilliant! Very precise and clear of what he was trying to get across and what is expected of me.
Steve Devlin
Oldham Seals Ltd
The course was exceptionally useful, full of information that I just would not have associated with these aspects. Has made me really rethink how I need to improve myself and move myself forward, also a little daunting. Also allowing me to help others is a powerful tool. The trainer was very good, interactive, light and not intense, personable. Came across that he really wanted to help and empower the individual.
Chris Owen
PAYE
The professional development and productivity sections of the course were equally insightful. The simple plans and processes are easy to understand and presented very well. I look forward to putting these into practice within my role. Both Chris and Marco delivered the course materiel seamlessly. They obviously have a passion for training and the knowledge and experience they both share was well received and extremely beneficial. The use of the virtual white board was a great addition. Too many training providers rely on their slide content only to drive the course forward, which can in my experience allow the mind to wander. The presentation remained engaging throughout.
James Topping
Apax Partners
I found the course to be informative and I very much enjoyed the day. The number of delegates allowed for a more personal approach which I found helpful. I have taken away some useful tools to handle difficult and confrontational situations, that can be applied not only in the workplace but in life generally. Having access to the post course portal for further support is also a bonus. I found the course tutor, Chris, to be engaging and would definitely consider attending your courses in the future.
Sue Cash
GNT UK Ltd
I thought the content was very good, with a lot of it relevant to my working environment and in some areas personal. I found the split between the organisational and emotional aspects worked well. I felt the Time Management Matrix, Priority Order Decision Matrix, as well as the future bad/future good in particular, were really useful and engaging. I was very impressed with how the technology worked. The ability to see Chris whilst he was presenting and the interactive drawings were really engaging, particularly compared to the share-screen PowerPoint presentations with someone talking over them that I have experienced in the past.
Oliver Crampton
DB Wood
Course content was great, a lot of in depth information that I can use in the future. Many tools/techniques will be used by myself ie wrong box, right box, decision matrix and time management. Amazing presentation, enthusiastic and energetic, kept people engaged and interested. Overall mark: 100/100
Harveer Sihota
Critico Group
Very Rich course. Well organised instructor with concrete examples and cases. Very helpful for our work. Very good Topics. Great trainer with vast knowledge. Professional in creating an interactive and enjoyable learning environment, Provided a real list of examples 100/100”
Hazem Al-Noaimi
Motorola Solutions
The course content was very relevant and well structured. Flowed extremely well from one topic to the next so that you were left with a coherent series of techniques to apply in both the workplace and wider life. The trainer's presentation was very engaging, well informed and inspiring. A friendly and approachable presenter, who was positive about areas people wanted to develop and focus on and did not make them feel uncomfortable for admitting these weaknesses.
Richard Tattersall
UHY Hacker Young LLP
Lots of content. Beneficial to end with a punchline and commit to memory by writing it down. Great to have the training work book. Enjoyable training style and format of the presentations. Very well planned and professionally delivered. Motivating and engaging. Suited my learning style. Really enjoyed the course. Thank you
Hannah Williams
NIHR National Institute for Health Research
I found the course insightful, with detailed actions on how to implement a positive, effective working environment. There was attention to detail and it was fully explained. Enjoyed the engagement between each section. Not once did I question what was the point of me attending, nor was I bored. Really enjoyed and motivated to do better.
Anna Morgan
GoPlant Fleet Services
The course material was very engaging and delivery was excellent. Provided critical strategies that can be implemented in many aspects of my role to enhance me and refine my skills, and also the wider team and organisation Excellent delivery, very interactive but not with ample time to reflect and absorb the information & materials.
Annalise Roberts
RES Group
The course was brilliant, very informative and the tools gained to use in my workplace will be invaluable. Well worth it on all levels and will recommend to others. The trainer was fantastic, clear, precise and easily understood. It was a pleasure to be a part of this. Thank you so much.
Angela Chapman
VDEF (St John's Shopping Centre)
Hugely valuable, I have gained insights and tools to equip myself to hopefully aid in becoming a better leader. I feel I need to read more course content soon to imbed my understanding. Trainer presentation was brilliant! Kept us going. Hugely knowledgeable and entertaining. Fantastic presentation. Inspirational!
Carrie Lomax
Bristol Centre for Reproductive Medicine
I found the course to be extremely detailed and we were able to cover a lot in a very short space of time without being overwhelmed due to the well structured course. I enjoyed the role plays and learning about all of the different models - very informative! Well structured, easy to follow and very interesting! Lots of different techniques for learning which kept it stimulating. 100/100
Nicole Peters
The Heart of England Forest
Very informative and constructive, carefully planned out presentations. Well timed breaks and a very clear message and objective for each subject. I especially found the time management and planning very beneficial, as well as the SMART and wrong box/right box techniques. This course has not only benefited me as a manager, but also helped me improve as a person. Alison was a very knowledgeable and informative presenter, clearly understanding each members need to be there. An absolute credit to her profession.
Alex Head
The Monro Group - Openmouth Ltd
Excellent structure and manuals, with great direction and time keeping. The content is gold! There are so many new and simple concepts that I will easily be able to apply. I found the SMART, CG4D and Prioritisation exercises very valuable. I loved the perspective of right box/wrong box. The time management matrix is really wonderful, I am going to share this! The trainer was approachable and empathetic, offering a very efficiently run course. He shares depth and breadth of knowledge through engaging storytelling, weaving in history and philosophy. His dedication to making a difference in people's lives if really evident.
Ashwina Rao
Waitemata DHB
The course was informative and made me question leadership skills that I have operated with for years, but made me see a fresh approach to dealing with different scenarios I am faced with. The trainer's presentation was fantastic. He kept the group involved and made everything very clear as the presentation went on. Very knowledgeable.
Dean Stones
Centreplate UK Ltd
This training course was just what I was looking for. The captions noted at the back of the book throughout the day have been exceptionally helpful. The training day has been enjoyable with lots of interaction. As an introvert this is a huge step in my development. Timings were kept, and the trainer was helpful answering various questions during the day.
Claire Jones
Solace
Presented online via Teams: Brilliant content, full details of each subject well presented. Wonderful communication. Very well presented, verbally, physically and mentally. Chris (the trainer) was very polite and kind, we had a good laugh and a wonderful time. 10/10 for demonstrating a clear understanding, not one fault within the whole course
Charlie Brocklebank
Wireless CCTV
The course content was very relevant, helpful, full of information, good tips and techniques. Found the course very inspiring, full of food for thought that I will definitely use at work and in life. The trainer's presentation was fantastic, very inspiring, enthusiastic, encouraging and positive. The best course I have ever attended! Thank you.
Marta Piotrowicz
Foundation Trust Network NHS
Useful models with clear examples of how they relate to work/life scenarios. Engaging and memorable stress on time & priority management, wrapped up in a professional and personable delivery. Informative, educational and enjoyable. The trainer was Confident. Professional. Engaging. Able to seamlessly move between points & conversational periods back to material. 100/100
Jack Kumble
Aldersgate Group
As a new, internally promoted manager, I found this course absolutely invaluable and will recommend this course to other staff. Extremely helpful content. Alison has been fantastic, obviously very knowledgeable and well versed in the subject. Will recommend Alison be booked for in-house training.
Jack Wilkinson
JD Engineering (Northern) Ltd
A valuable, well-balanced course which covered the key elements I was looking for; self-improvement to achieve both own and work-related goals. The trainer's presentation was excellent. Thank you for a well planned, full day of thought-provoking exercises. The formulation of individual action plans through the session is valuable and will help make it worthwhile and achievable.
Mary Ahern
Alps
The whole content of the course was very useful in my day to day work. The techniques explained can be used in leading my team. I came to understand the areas where I need to improve myself. The trainers Presentation was Excellent. Easy to understand each and every topic covered.
Asamy Rushdy
Maldives Tourism Development Corporation Ltd
The course had good structure and pace. Useful consolidation of topics which we can put into context within the company's culture and meetings. The trainer was clear and attentive and tailored the discussions to our needs and additional questions.
John Pelan
Coloplast Ltd
I thought the course was very informative and Chris the instructor was superb! He kept the class engaged and on point the entire course. What I found most beneficial was the systematic approach that were modelled for each topic defined. Also the “mock” scenarios were very helpful in thinking in a “real life” situation, whilst also being able to apply what we were shown and also be able to see it actually work. Leading will bring clear, reasonable and having a positive attitude.
Nicholas King
The Binding Site
Tremendous course! Highly recommended at all levels in an organisation. Very good tools and techniques that are easy to apply at work and at home. Will change my outlook entirely! Chris is excellent. A very inspiring trainer, has made a real difference in my outlook in my career and given confidence to lead myself and others.
Jane Cross
APD Communications
Very comprehensive course content with a wide range of beneficial models to follow. Practical tools and guidance for self-improvement and better management of people and situations. I found day 2 very beneficial and will be recommending for other staff. Day 1 equally beneficial for myself. The trainer presentation was clear, concise, professional and well delivered. The content was delivered very effectively with opportunity at all times to discuss points and get involved. Very effective trainer/coach who engaged all members really well.
Steve Smith
Advantage NRG
I found the course very helpful and beneficial for the future, especially the parts communication, conflict, positive emotions. I would perceive this course as beneficial for other colleagues as well. The trainer's presentation was very engaging and motivating, high level of professionalism. Allows questions and provides immediate answers.
Michael Giss
EvoBus UK Ltd
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