Hear from people who have been on our courses
Thousands of happy delegates
We think the best way to judge a training course is to ask the people who have actually been on it. Below you will find a selection of reviews left by delegates after attending our courses. We are proud that since 1997, so many people have rated our courses so highly.
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Here is a further selection of reviews from delegates who attended our courses.
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I found the course to be informative and I very much enjoyed the day. The number of delegates allowed for a more personal approach which I found helpful. I have taken away some useful tools to handle difficult and confrontational situations, that can be applied not only in the workplace but in life generally. Having access to the post course portal for further support is also a bonus. I found the course tutor, Chris, to be engaging and would definitely consider attending your courses in the future.
Sue Cash
GNT UK Ltd
Inspiring and incredibly useful course content delivered with a passion & knowledge of all content areas and is useful particularly use of language and emotional intelligence. I will pledge to use my learning as I do my forward. The presentation was clear, well planned and purposeful!
Dan Barnett
RES Group
Course Content Extremely helpful it has given me multiple tools to move forward. Love good box/bad box & prioritisation framework. Trainer Presentation was Interactive & allowed for personal opinions & feedback
Vicki Martin
RES Group
I feel really positive. The course was extremely comprehensive and very interactive. It's a rare course where I would be happy to keep going at the end of the day. Lots of good, practical tools to use. Will look forward to applying it. Manual is good, well-structured and clear to follow. The trainer was highly engaging, motivating, knowledgeable and encouraging. Kept to time well, open to questions and challenge. Really enjoyed the two days.
Cassandra Cameron
Foundation Trust Network NHS
The course content was excellent and very detailed. I found the time management section very useful and lots of new methods to help me be better organised. I found the emotions section very interesting and a great way to approach the issues. Chris was an excellent trainer, very clear and worked at a good pace.
Hannatu Gentles
TY Danjuma Family Office Ltd
I found the course insightful, with detailed actions on how to implement a positive, effective working environment. There was attention to detail and it was fully explained. Enjoyed the engagement between each section. Not once did I question what was the point of me attending, nor was I bored. Really enjoyed and motivated to do better.
Anna Morgan
GoPlant Fleet Services
The course content was very relevant, helpful, full of information, good tips and techniques. Found the course very inspiring, full of food for thought that I will definitely use at work and in life. The trainer's presentation was fantastic, very inspiring, enthusiastic, encouraging and positive. The best course I have ever attended! Thank you.
Marta Piotrowicz
Foundation Trust Network NHS
Excellent content with summaries of all important points. SMART targets and 8 Success formula questions were most beneficial. The presentation had a good balance between light-heartedness and importance. Take home messages were well reinforced.
Rob Hollifield
Immucor
I found this course beneficial to know how to successfully conduct an investigation into issues. The tools will enable me to find the correct, factual information. The trainer's presentation was very good, light-hearted and easy to understand. He gave a good insight and tools to assist in investigating.
Lynsey Hanley
Quantum Care
The course content was very good! Easy to follow and concise. Loved the diagrams and the various quotes. Punchy wording that stays with you! Loved the idea of summarising thoughts on back pages. The trainer's presentation was excellent! Fantastic use of humour to explain the concepts that are not easy to convey. Very good 'illustrative' technique. Explains fantastically through use of examples.
Isabel Batista
EFRAG
Thoroughly enjoyable and enlightening, I hadn't previously considered the impact of time management in the way the course was written and delivered. I learnt a lot to consider that I hadn't previously. The Trainer was very positive, personable and knowledgeable throughout the day. Very engaging - post lunch slump never came!
Jo Jones
Cheshire Fire Service
This leadership and management course was phenomenal. To understand the basics of "Be clear, Be rational, Be positive" to understand not the ‘But why’ in the past ‘But why’ in the future. Delegate tasks and the emotion is a big factor. Not only does Chris (trainer) have an amazing voice, but he was fantastic. Opened my eyes in understanding the insight to management and went through points in detail with enthusiasm.
Djavan Silva
Hotcam TV
I really benefited from annotating the course material, as it helped me stay engaged with the content. The tools and techniques provided were incredibly helpful, and I plan to implement and develop them further in my work over time. Chris delivered a very professional, well-timed, and structured course. He was very positive and inspiring. Thank you.
Kimberley Read
Stroud District Council
The course content was very interesting; lots covered and all linked together well. Really helpful for a wide range of professional development and good, straight forward tools to use again and teach others. Trainer's presentation was very clear; good amount of interaction without putting anyone on the spot (which would make attendees feel awkward).
Beth Rivers
The Art Fund
The course content was very informative and detailed, relatable and useful. Easy to understand and absorb the information as well as enjoyable and entertaining. Will certainly be implementing the methods/rules learnt today in my working and personal environment. The trainer was professional, enthusiastic and understandable. His method of training allowed me to remember/absorb all the details.
Sarah Louise Johnston
International Greetings UK Ltd
This training course was very interesting, the content made me think about being more positive in my working and family life. I think the theories and examples used will be very beneficial to me going forward. The trainer,Chris, was an exceptional trainer with great life experience examples to illustrate his training. He was very engaging as a trainer and interesting.
Charlotte Burns
EvoBus (UK) Ltd
The course is very interesting and it covers a new area in communication that is not taught in undergraduate classes. It is beneficial because it deals with understanding the process of communication. It improves skills in written and practical communication processes. Trainer's Presentation is excellent. He has a deep knowledge of the content, and he used the simplest teaching technique to achieve results. I am highly impressed.
Oyelami Adesoye Falusi
Lagos State Government, Nigeria
Course content was highly beneficial. Some aspects I was aware of and use, but also new methods learnt that I will look to practice, ie 6 step method and emotional danger zone. Chris was amazing. He presented in a fun and enticing way, interesting and thorough.
Emma Allin
Turbine Surface Technologies Ltd
Excellent training course. I feel very secure (and excited) to start using certain models in my practice, including the priority decision matrix and the wrong box/right box method. The trainer was equally excellent. By using 'real life' examples he helped me contextualise the models. As well as giving me the confidence to start better prioritising my work and others in my team.
Harriet Jackson
NSPCC
The course was particularly beneficial on how to use my time more productively with the decision matrix; how to get the best out of others and how to better manage my emotions, so they don't interfere with work. The trainer was great, with enthusiastic presentations with great personal examples. Very engaging and made me feel very comfortable. The presentation was fun and I found that I didn't loose concentration for the whole of the course.
Joseph Heathcote
GE Aviation (Dowty Propellers)
I had a wonderful experience with such a learning oriented course. It was really beneficial for me in terms of managing conflict, directing and delegating the tasks, setting about the priority of tasks effectively. Gezz is unique trainer I must say, equipped with wonderful expertise and practical examples both for professional and personal life`s relevancy.
Sameera Rasheed
ASK Development Ltd
I found the course very valuable; it has now given me a framework to work by. From planning to conflict management, I now feel I have the tools to deal with almost any situation that arises within the workplace. I found Marco’s teaching style refreshing compared to the other dry monotone styles of other courses I've attended. He was clear and able to clarify the finer points so that I had a full understanding of the subject matter.
Mark Kemp
Cue Media Limited
I found the two-day course really valuable and has helped me to have a clearer focus. The techniques and tips will make a positive difference. In particular the success formula and wrong box/ right box. Chris, the trainer, was outstanding, very engaging, clear, rational and positive.
Mo Ali
Gateway Housing
I thought the course to be beneficial to both myself and the company as a whole. I particularly learned a lot through the Edison success theory. The Trainer, Chris Farmer, explained in detail, clearly and delivered very well using practical examples. Brilliant!
Shaun Barrett
Midland Building Products Ltd
Lots of content. Beneficial to end with a punchline and commit to memory by writing it down. Great to have the training work book. Enjoyable training style and format of the presentations. Very well planned and professionally delivered. Motivating and engaging. Suited my learning style. Really enjoyed the course. Thank you
Hannah Williams
NIHR National Institute for Health Research
Refreshing course; learnt a lot of useful concepts regarding how to communication better, how to organise, manage and prioritise. Learnt new key management concepts. The trainer was very helpful, gave me a lot of confidence regarding many day to day activities; how to organize things and make myself a better professional.
Krishna Chaitanya Venuturumilli
Mari Vision Pvt Ltd
Very detailed but simple to use methods. Will immediately use decision matrix with team and give them advice on what I learnt. Success formula and dealing with negativity was very useful. Excellent trainer. Kept my attention throughout, involved in discussions. Very friendly and professional. Answered questions and concerns. Very clear explanations on each section of course. Overall mark:100/100
Chetna Vara
Critico Group
The training course content was excellent and was the most enjoyable and interesting management course I have attended. The presentation was excellent, delivered at the right pace. The presenter style was superb, very clear with humorous anecdotes and related to practical circumstances.
Gary Hemmer
HCS Healthcare Commissioning Services
Excellent content, covered many issues I have come across in my new role. I feel more confident on how to deal with conflict and prioritising workload. The trainer's presentation was really clear and helpful and made me feel really comfortable. I am walking out of this training course feeling a better person. Thank you, Alison.
Carol Coleman
Oxford Instruments
I found the course very helpful and beneficial for the future, especially the parts communication, conflict, positive emotions. I would perceive this course as beneficial for other colleagues as well. The trainer's presentation was very engaging and motivating, high level of professionalism. Allows questions and provides immediate answers.
Michael Giss
EvoBus UK Ltd
The course content was excellent. Perfectly structured so that it flowed and made logical sense. I have been on similar courses in the past, but the content and particularly the delivery of this one, was the best I have seen. Very impactful.
Adam Wawrzynczyk
Binding Site
The course material was very engaging and delivery was excellent. Provided critical strategies that can be implemented in many aspects of my role to enhance me and refine my skills, and also the wider team and organisation Excellent delivery, very interactive but not with ample time to reflect and absorb the information & materials.
Annalise Roberts
RES Group
Technology is fantastic, it is like being in the room with them. Great for learning as it is interactive, they are standing in front of the screen they are writing on which I found so helpful. They aren't just reading it out to you, they write and go through everything with you. I found the technology they use is the next best thing to real life face-to-face teaching. Marco and Chris writing on the tablet which comes up on the main screen I found helpful as it made the course more personal and detailed with their own pictures and clearly laid out tables or graphs etc.
Daniella Steenbergen
The Salon at Maxy Farm
A very interesting course and full content. The course covered a lot of topics I didn't expect - in a good way! The mix between the training course and the exercises in groups was well balanced and gives time to discuss with other delegates and exchange ideas. The trainer Marco is extremely professional. Always energetic and dynamic. He makes us want to engage at all times, knows when to add humour to enlighten the course. Very pleased with my two days! Thanks Marco :)
Jeanne Capouillez
Palatine
The course content suited me as it pointed out the ways I could make my own attitude more positive, which would allow me to pass on that positivity to my colleagues. This should ensure a happier more productive working environment. I felt the trainer was excellently prepared. It wasn't a 'classroom' situation and humour was incorporated leading to a stress-free, enjoyable course.
Anthony Krogulec
KCH Garden Square
The course was informative and made me question leadership skills that I have operated with for years, but made me see a fresh approach to dealing with different scenarios I am faced with. The trainer's presentation was fantastic. He kept the group involved and made everything very clear as the presentation went on. Very knowledgeable.
Dean Stones
Centreplate UK Ltd
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