Established, since 1997, leading UK based training provider.

Customer Reviews

The course was a refreshing take on classic management training, which was engaging and thought-provoking. The trainer's presentation was clear and concise. He used practical examples to explain points, he had a great rapport and easily kept my attention.

Aelish MacDonald
Swatch UK (Calvin Klein)
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 474 reviews.

  • Very clear and informative and will no doubt assist in future conflict situations. It will help me be clearer and approach situations with greater direction and purpose

  • The course was particularly beneficial on how to use my time more productively with the decision matrix; how to get the best out of others and how to better manage my emotions, so they don't interfere with work. The trainer was great, with enthusiastic presentations with great personal examples. Very engaging and made me feel very comfortable. The presentation was fun and I found that I didn't loose concentration for the whole of the course.

  • The course content was brilliant and really helpful. Has helped me to be able to reassess and look at a lot of things in my job and look at me as a person. The trainer's presentation was very welcoming, polite, friendly and very informative.

  • I found this conflict course really useful, particularly highlighting the importance of using objective language when in conflict situations and the model 'six steps' for managing complaints as this is something that presents as a manager. I also found the 'wrong box, right box' method useful, removing the emotion. The presentation was really well prepared, the manual is particularly useful as I can use this to refer back too.

  • Course content was very informative. Absolute common sense. Unfortunately common sense is not so common! Well worth it, would highly recommend. Trainer's presentation was very professional and full of examples and applied to true life scenarios.

  • The course content was very useful, exactly what I was looking for. Encouraged thought and methods to take back to the work place. The trainer's presentation was very clear, Chris not only delivers the training but stands behind his methods and believes in the content.

  • Fantastic course with great content and layout. Constantly felt challenged and given the time to question myself and others. The trainer was thorough, organised and concise in delivery of the course. His approach was easy and experience in industry was valuable would highly recommend.

  • I found the course content to be relevant and set out in a clear and logical order. I especially found the decision making matrix to be useful and also the use of Edison's story which was engaging and very interesting. Thoroughly enjoyed it. The trainer's presentation was a very good pace, enough time to think and understand and yet we covered a lot of topics. Everything was explained in clear language.

  • Excellent content! I particularly liked the 8 Part SMART and understanding the difference between Critics and Cynics. Transforming negative conversations onto a more productive track. The trainer's presentation had a good pace, presentation and style.

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Our Clients

A selection of our clients:

  • Advanced Electronics Company Ltd (AEC)
  • Almirall
  • Alpha Laval Ltd
  • Alstom Power
  • Alvarez and Marsal
  • American Express
  • Argent Foods Limited
  • Ashmans Solicitors
  • Astellas
  • Bellway Homes North London
  • BEST
  • BMS World Mission
  • BP (Castrol)
  • BPMA
  • British Antarctic Survey
  • BVSC The Centre for Voluntary Action
  • Casio Electronics
  • Cheshire Fire & Rescue Service
  • City College Coventry
  • City University London
  • CMA Contiki
  • Coryton Energy Company
  • Dell Software UK Ltd
  • DT Med Ltd
  • Duddon St Peter's School
  • DX Group
  • Elisa Cairoli
  • Emerging Property Investments Ltd
  • English National Ballet
  • Enrichment Technology UK Ltd.
  • Essex & Herts Air Ambulance Trust
  • Fitzharrys School
  • Formula 1
  • Ghana Health Service
  • GK Strategy Ltd
  • Glasson Grain Limited
  • Health Education West Midlands
  • Hills Waste Solutions Limited
  • Hireserve Limited
  • IPL
  • Itech Media
  • Joint Nature Conservation Committee
  • Kent Drainage Ltd
  • Kingsdown School
  • Kingston Hospital NHS Foundation Trust
  • Kumasi Polytechnic
  • LANXESS Limited
  • Lawnswood Childcare Ltd
  • LC Energy Ltd
  • LEGO Systems
  • Lighthouse Systems Ltd
  • LSH Auto UK Limited
  • Lumesse Ltd
  • Luto Research
  • Mac Consultants UK Ltd
  • Maidstone and Tunbridge Wells NHS Trust
  • Maven Securities
  • Medgate UK Ltd
  • Mexichem UK Limited
  • National Friendly
  • Natural History
  • Newells School Trust Ltd
  • Nigeria Social Insurance Trust Fund
  • Osco Homes Ltd
  • Out of Eden Ltd
  • Paragon Interiors Group Plc
  • Patrick McCormick
  • Pfizer ApS
  • Pratt &Whitney Canada
  • Production Plus
  • QS Intelligence
  • Quadriga Worldwide Limited
  • Ranir Ltd
  • Red Hat
  • Renaissance Chancery Court Hotel
  • Resolvex
  • ResQ
  • Rittal Ltd
  • Royal Air Force - RAF Wittering
  • Samvo Entertainment Ltd
  • Sir Charles Gairdner Hospital
  • Siyan Ltd
  • Sparsholt College Hampshire
  • Stockport Homes
  • Swindon Women's Aid
  • Synergy Logistics Ltd
  • The British Institute of Cleaning Science
  • The British School of Paris
  • The In & Out (Naval and Military Club)
  • The Salon at Maxy farm
  • Thermo Fisher Scientific
  • Unicorn Ingredients Limited
  • University of Leeds
  • Upstone-Blencowe Accountants
  • VEDF (Jersey) 18 ltd
  • VFS Global
  • ViroPharma Ltd
  • We Are Social Ltd
  • Western Pegasus
  • Wilkin Chapman

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