Established, since 1997, leading UK based training provider.

Customer Reviews

Lots of useful models that I can use both in and outside of work. The use of repetition, work in groups and exercises really helped to reinforce what was being learned. A really good course! The trainer was very friendly, positive, engaging and involved everyone, which was excellent.

Martin Fairchild
Victory Housing Trust
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 474 reviews.

  • The course content was very informative and professionally delivered. Would definitely recommend and would use again. Thank you. The trainer's presentation was excellent, clear and concise. Interesting and engaging.

  • On this course, I particularly liked the way principals were broken down in explanation and then built back up to give a better understanding. The section on conflict was extremely interesting, mainly to do with the language used. The trainer was very clear and precise.

  • The course content was very good, covered so many areas of conflict management that will be very useful to me in so many situations in life and not just the work place. The trainer's presentation was very good, knows his stuff, very well prepared, very engaging. Made it fun.

  • This course was very relevant and informative and has given me the confidence for the future in knowing that I am following best practice guidelines to manage my team effectively. The trainer was informative and easy to understand. A very enjoyable course.

  • Training course content was excellent, very informative and practical, which can be applied in many different situations. Trainer's presentation was very engaging, amusing, but clearly interested in everyone taking away the most they possibly can.

  • The course was clear and articulate. Covering difficult topics effectively. Broken down into easy to digest points. Writing salient points at the back. Trainer's presentation was entertaining and informative. Gezz kept the pace of information, whilst ensuring it was understood, finding meaningful ways to relate the information.

  • I thought the course was very informative and Chris the instructor was superb! He kept the class engaged and on point the entire course. What I found most beneficial was the systematic approach that were modelled for each topic defined. Also the “mock” scenarios were very helpful in thinking in a “real life” situation, whilst also being able to apply what we were shown and also be able to see it actually work. Leading will bring clear, reasonable and having a positive attitude.

  • The course was very useful, with many day-to-day examples and processes that can be applied to my role. The course book is very thorough. Trainer's presentation was thorough and well planned. Very good use of examples and additional literature for reading etc.

  • I have found all of this course beneficial. This training has really made me think about how to deal with conflict myself and also when others approach me. Thank you so much. The presentation was excellent, kept me engaged, very knowledgeable. Really enjoyed and learnt a lot. Role play helped it sink in more too.

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Our Clients

A selection of our clients:

  • A B S L Space Products
  • Accounts Payable - Lancashire County Council
  • ADS Group Ltd
  • Aeroflex
  • Altmetric LLP
  • Amadeus Data Processing GmbH
  • Amsterdam Trade Bank
  • Aquila ATMS Ltd
  • Ascent Performance Group Limited
  • Base Materials Limited
  • Bell and Clements
  • Blackwell Publishers
  • BP (Castrol)
  • Bristol-Myers Squibb's
  • Brunning and Price
  • Calico Housing Effective Leader Manager
  • Casio Electronics
  • Champs NHS
  • Coachmatch Limited
  • Coherent
  • Cooper Menvier
  • Curve Theatre
  • Dalefield Surgery
  • Deborah Coltham Rare Books Ltd
  • Deborah's Cradle
  • Defence Science and Technology Laboratory
  • Deutsche Leasing (UK) Limited
  • Diamond Light Source Ltd
  • Earlex Ltd (for Ewbank Products)
  • Efficient Cool Heat Ltd
  • Elevate Credit
  • Ellbee Ltd
  • Emerging Property Investments Ltd
  • ERGO
  • Essex Flameproofing Ltd T/A Euroflam
  • etc. venues
  • Family Investments
  • First Lab Direct Ltd
  • Formula 1
  • Forward Role
  • Friends Provident
  • General Bioinformatics
  • Guinness World Records
  • Harman 
  • Heart Trust NTA
  • Highways Agency
  • Hills Waste Solutions Limited
  • Hollingsworth and Vose
  • Hoopers
  • Hyva (UK) Limited
  • IKEA Supply AG
  • IMImobile
  • InterEurope
  • Intergraph
  • International Paint Ltd
  • James Walker Group
  • Jisc
  • JJD Holding GmbH
  • JSP Ltd
  • King's College London
  • Lantra
  • Lascot (HCT)
  • MarkMonitor ApS
  • Marks & Clerk LLP
  • Marmox UK Ltd
  • McDonald's Restaurants Limited
  • Ministry of Public Health / State of Qatar
  • NCRQ
  • NHS
  • Ntegra
  • Olympic Delivery Authority
  • Pearl Healthcare Group
  • Petroleum Regulatory Agency
  • Prymo
  • Qatar Foudation
  • Reckitt & Benkiser
  • Rendcomb College
  • Royal Mail International
  • RPS Limited
  • Select Lifestyles
  • Shaping Futures
  • Silvergate Plastics
  • South Tees Site Company
  • Stasis
  • SVA Ltd
  • Telephone Coaching
  • Tetlow King Limited
  • The Royal Wolverhampton NHS Trust
  • Timothy Taylor & Co Ltd
  • Tio Ltd
  • Transport Focus
  • Trolley Maintenance Services Ltd
  • Truro College
  • Trustco Group Holdings Limited
  • United Print SE
  • VEDF (Jersey) 18 ltd
  • Vitrociset Belgium SPRL
  • Warwick Students’ Union
  • Worcester County Council

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