Established, since 1997, leading UK based training provider.

Customer Reviews

Training course content was clear, concise and surprisingly unrushed, as two days condensed into one. Useful area on separation of objective and subjective. Also interesting conflict management, wrong box, right box. Good reminder of smart technique. Trainer's presentation kept delegates engaged, off the phone/ laptop, which is rare. Interesting delivery of what could be a heavy area.

Tracey Redfern
Fast React Systems Ltd
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Customer Reviews

A selection of reviews from our many satisfied training clients - 4.9/5, based on 480 reviews.

  • The course was well structured with a good flow of topics which led onto the next topic. I liked the interactive part, working with the other attendees. Thank you for delivering a course with NO power point slides. It was really refreshing. The trainer's presentation was excellent! Informative, engaging, very knowledgeable and the real life examples were excellent.

  • All the material was presented very well. I particularly enjoyed the decision matrix chart and the interaction between ourselves. The best material and presenter I have ever known.

  • The course was interesting, broad and well thought out. Plenty of topics and examples for understanding. Very good course and thoroughly enjoyed. Trainer's presentation was excellent, enthusiastic, concise and well explained. Moved at a good pace and didn't get bogged down on one or two subjects.

  • Technology is fantastic, it is like being in the room with them. Great for learning as it is interactive, they are standing in front of the screen they are writing on which I found so helpful. They aren't just reading it out to you, they write and go through everything with you. I found the technology they use is the next best thing to real life face-to-face teaching. Marco and Chris writing on the tablet which comes up on the main screen I found helpful as it made the course more personal and detailed with their own pictures and clearly laid out tables or graphs etc.

  • I found this course beneficial to know how to successfully conduct an investigation into issues. The tools will enable me to find the correct, factual information. The trainer's presentation was very good, light-hearted and easy to understand. He gave a good insight and tools to assist in investigating.

  • The course was wide-ranging and very interesting, with many concepts with practical applications both in business and outside work. The trainer was very knowledgeable and enthusiastic and able to give different types of examples which made the concepts presented easier to digest.

  • The course was well planned and went according to schedule and content. Contained valuable information. The trainer's presentation was well prepared and to the point and adhered to time. Focused on the matter. Excellent.

  • The course content was educational, as well as personally and emotionally challenging. It is designed to rewire and redefine habitual poor practice. The trainer's presentation was designed to be easily followed and structured to ensure high retention of information and data.

  • Course content was fantastic! So much valuable and usable information. Best course I've been on in five years. Will revisit monthly until it sticks and is applied. Trainer's presentation: Delivered with energy and belief. Was inspiring. Trained in a way to aid remembering key point eg models. Liked the idea of summary page of key points at the back of book.

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Our Clients

A selection of our clients:

  • Action-Sealtite Ltd
  • Albert Browne Ltd
  • ASK Europe PLC
  • Audience Systems Ltd
  • Axa Sun Life
  • Barnardo's
  • Barnsley Council
  • BASF Plc
  • Bath Bus Company
  • BDF Hospital
  • Behavioural Insights Limited
  • BlueLight Commercial
  • Bomgar
  • Bookmark Reading Charity
  • Bowls Development Alliance
  • British Red Cross 
  • Buying team
  • Caneva
  • Castle Vale Community Regeneration Services
  • Centennial Property Ltd
  • Cheltenham Job Centre Plus
  • CHL Mortgages
  • Christie's Auction House
  • City in the Community
  • Civil Service and Royal Mail Pensions
  • Costain Ltd
  • Cubic Transportation Systems
  • Dalefield Surgery
  • Declan Crinion
  • Delphic HSE
  • Dexion Comino Ltd
  • Dorsington Farms
  • ECCO Safety Group
  • EMW Law LLP
  • EO Group Ltd
  • Fairbanks Environmental
  • Financial Software Limited
  • FREP (Ellesmere Port) Limited
  • Gartner UK Ltd
  • Gloucestershire Airport
  • Grainger and Worrall Ltd
  • Greater Manchester Waste Disposal Authority
  • Guidepoint
  • Hart Hanks Global
  • Heatherwood Wexham Park Hospital NHS Foundation
  • Inspired Pet Nutrition
  • Intouch Games Ltd
  • iPinnacle
  • iTech Media
  • K2 Source Code
  • Kingston Hospital NHS Foundation Trust
  • LRS
  • M&G Investments
  • Mackevision
  • McDonald's Restaurants Limited
  • Ministry of Public Health / State of Qatar
  • Munroe K Asset Management Ltd
  • National Friendly
  • New England Seafood
  • Nottingham Trent Students' Union
  • NSG Environmental Ltd
  • Ntegra
  • On Telecoms
  • OneCard TopUp Services Nigeria
  • OPCW Organisation for the Prohibition of Chemical Weapons
  • Optimax
  • Oxford Immunotec
  • Oxford Instruments
  • Oxford Instruments NanoAnalysis
  • Oxford Said Business School Ltd
  • Paragon Interiors Group Plc
  • Pratt &Whitney Canada
  • Queen Mary, University of London
  • Religious Society of Friends (Quakers)
  • ResQ
  • Reutoko Nigeria Ltd
  • Rittal-CSM Ltd
  • Samvo Entertainment Ltd
  • SC Wordminds SRL
  • Schueco UK Limited
  • Spirax Sarco Ltd
  • Stockport Homes
  • The Academy of Cental Bedfordshire
  • The Harmony Trust Ltd
  • The Hon Soc Gray's Inn
  • The Royal Borough of Kensington & Chelsea
  • The Royal College of Speech and Language Therapists
  • Thrive Architects (South West) Limited
  • Trafford Housing Trust
  • Transport for London (London Underground)
  • Upstone-Blencowe Accountants
  • Usay Compare
  • Virtue-One Global Investments Ltd
  • VPI-I Immingham
  • Wimbledon High School GDST
  • Worcester City Council
  • Yamaha Music Europe GmbH (UK)
  • Yellow Brick Capital Advisers (UK) Limited
  • Young & Co

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