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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I found the material very helpful and it can be used in both personal and work life. I believe that I will use many of the subjects that have been covered in the course. The presentation was clear and delivered the information well. I am glad that I had this course with Chris (trainer) and I will recommend my colleagues do take this course as well.

  • I found the two-day course really valuable and has helped me to have a clearer focus. The techniques and tips will make a positive difference. In particular the success formula and wrong box/ right box. Chris, the trainer, was outstanding, very engaging, clear, rational and positive.

  • I found the course content very useful and interesting. I was able to relate to my every day work and see areas I can put into practice what I have learnt. The presentation was very comprehensive, kept you interested, and explained well. Not too fast. Very enjoyable, valuable presentation.

  • A valuable, well-balanced course which covered the key elements I was looking for; self-improvement to achieve both own and work-related goals. The trainer's presentation was excellent. Thank you for a well planned, full day of thought-provoking exercises. The formulation of individual action plans through the session is valuable and will help make it worthwhile and achievable.

  • I am genuinely excited and motivated to take what I’ve learnt from this course into the every day, especially for myself and work. Wrong box / right box Handling emotions and discussing tricky topics Content was all relatable Too much to list here - everything was informative + beneficial. The trainer’s presentation was Excellent, presented in ‘bite-size’ information clearly believes in what he’s delivering Commands attention in what could be a disruptive group! Getting everyone to write down as well as take part, broke up the training which helped to retain information. 100/100

  • This was an extremely welcome and focussed course, covering rational behaviour in the workplace. Extremely useful tools for managing conflict and improving communication. The trainer was engaging and authoritative. The presentation was well paced, well illustrated, with a good variety of group work, plus presentation.