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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course provided clear and logical methodologies and best practices in order to focus efforts for the best results. Also provided reassurance on several areas that I already put into practice with supplementary notes. The trainer was clear and directed with a good pace. Good use of examples to explain different areas.

  • "Thanks Chris, you changed my life!" Honestly, I thought I knew most of it already, but I've learned a lot more. The trainer's presentation was very good, good communication (physical and verbal) and always looking at everyone which is important!

  • Training content was well presented with a good amount of detail, highly practical and tips for future professional development. The content delivered exceeded my expectations. The Trainer presentation was well delivered in a clear manner. The course flowed throughout the time and it was very enjoyable. Thank you.

  • I found pretty much all of the content very useful. It made me think about things in a different way. Hopefully will return to this material and use it to keep thinking positively about all the forthcoming challenges. Chris presented very well, both clearly and confidently.

  • Course content was very good - easy to follow and understand. Overall the course was very helpful. But specifically the parts on conflict resolution and prioritisation were particularly useful. Chris (trainer) was a dynamic and engaging presenter. He kept everything running strictly to time without making it feel like we were galloping through the course. Thank you!

  • This training course really helped me structure my thoughts and realise how to implement basic strategies into my work, for the better of my team and me. Also, it has helped me not just with work, but about how to balance my general mindset and how to keep positive. The trainer was really good at keeping everyone engaged and interested, whilst teaching us valuable life tips.