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Improving Your Communication Skills Articles From Our Blog

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    The Nlp Meta Model

    25 March 2025
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    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was broader than I expected, but still focused on a number of areas that were highly valuable to me. The trainer's presentation was a very good mixture of academic material, backed up by good anecdotal evidence. Excellent presentation, well received.

  • The course was really insightful with a lot of tools that I can take back and use on a day to day basis. The trainer's presentation was very good. Particularly liked how there were a lot of diagrams and specific 'punchy' notes summarising as we went along.

  • There were many things I found beneficial, including six primary virtues, goal focus, positive affirmation, conflict management, distinguishing busy from productive, developing a positive mental attitude etc. The trainer was very clear and engaging, with good interaction with the group. Adoptable and accommodating. The practical sessions were useful.

  • The content was very useful and relevant and included a lot of interactive elements to keep you interested and focused. I like the idea of the summary points and quotes at the back of the manual, that we wrote down each day. Alison delivered the course to perfection. I have never been in a course led by someone so engaging and with such presence, without being domineering or intimidating

  • Both the conflict session and time management session where very informative and beneficial. I have learnt a lot from these courses and how they will help me to approach different scenarios with managing my team. Marco and Chris were very informative and personable. It made it much easier to focus and engage in each task. The technology was very good. That combined with the presenters allowed for me to easily understand the sessions.

  • This course was great. The live online presentation was like a face to face class session. Interactive notes were easy to follow and complete. The diagrams were very useful and enhanced the presentation. The trainer's examples were helpful and he was very clear in the content. He performed well to get participants to interact.