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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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  • How to Develop Self-ConfidenceThumbnail

    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was useful, informative and made you think and look at things differently. The trainer's presentation was really engaging, interesting, involved everyone, made me feel at ease.

  • The course content was informative and interesting with content varied, to include specific questions we required answering which was good. The trainer's presentation was very good as always, Chris manages to get a good balance between informative and interesting without boredom settling in.

  • Training course content was challenging, but interesting and informative. Very clear ideas, which will be very useful in my future endeavours. Trainer's presentation was excellent, friendly, funny and delivered the message. Definitely would enjoy doing another course with Gez sometime in the near future.

  • The course content is practical and adaptable to everyday living – not just work! I am sure that the skills I have learnt will come into immediate use and I urge other new managers to take this course. The trainer’s presentation was fantastic and he delivered the presentation exceptionally. He was helpful, energetic, inspiring and fun.

  • Very informative and helpful. I found the guidance on effective communication (CG4D), conflict (Wrong box, right box) and feedback (Conversation control, Success formula) very beneficial. Section on time management also give me practical ideas to better manage my time (Decision matrix etc). The presenter was clear, engaging and patient, and delivered the content in a very timely manner.

  • Very useful information provided on course. I hope to apply the concepts to my leadership. Was also very thought-provoking. The trainer was extremely enthusiastic, with a strong belief in the content. Well explained, effective examples.