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Improving Your Communication Skills Articles From Our Blog

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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I have learnt how to organise my work list in a way that is constructive and productive. To focus on the use of objective language. I found the section on conflict resolution very helpful. The 8 Smart plan and success formula is something I look forward to implementing. The trainer executed the presentation with excellence. His knowledge on the subject and obvious passion filtered through and I was hooked from day one. I cannot praise him enough! Thank you

  • The course content was excellent; very useful and easily applied to work environment. Highly recommended. Not too 'airy fairy' and very pragmatic. The trainer's presentation was clear, enthusiastic and maintained attention for whole two days. Packed in a lot of information without it feeling like overload! Very, very good presentation style.

  • The course content was very informative and related to many of the problems associated with leading a team of people. This has helped me reflect on my practice and identify how I can develop further. The trainer's presentation was very lively and kept me focused on the topics being discussed. A whole day of training - on a Saturday - I didn't even get bored.

  • I have attended a few courses in the past and this one is by far the best. It has got a very well-defined structure and lots of useful information. The most useful content was to do with dealing with people in conflict situations: wrong box / right box and success formula. Very clear presentation and good, relevant examples. Did not drift off the point. Was easy to keep focus on.

  • I found this course very useful and feel I have learnt quite a lot of useful information on how to conduct myself and my staff to improve things. The trainer came across very well and explained the course in a lot of depth and helped me understand things clearly.

  • The course content was well structured and relevant to my needs. It covered all the topics I would find beneficial in my day to day working life and many I can use on a personal level. It made me evaluate my behaviour. The trainer was very clear, structured and easy to understand. The training manual is a tool I will continue to use as reference.