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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

    11 November 2025
    Learn a six-step formula for great conversations: ask about now, reveal gains and pains, bridge the gap and stay on them. Sharpen conversation skills fast.
    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was extremely thorough and interesting. Trainer kept the group interested. This course brings to your attention areas where you can improve without making you feel intimidated by changes that you may feel you need to make. The trainer presentation was excellent, Thank you.

  • I found the topics on 'accurate communicator' and 'inspiring', very useful. The SMART plan I will use in my workplace and hopefully change my thoughts. The training delivered a very good course, which, truthfully, I never though I'd enjoy, but I found the course very useful.

  • The course content had very constructive ideas. I have learnt plenty in relation to managing my time, as well as my emotional well-being in work. The workbook was also informative. The trainer's presentation was great. Enjoyed the day.

  • The course content was very in-depth and skills learnt to assist within the company that I work for. Extremely helpful in dealing with conflict. The trainer's presentation was very thorough and extensive knowledge

  • The models and toolkits are practical takeaways, which I can clearly see how to implement my team going forward. The content was all relevant. Interesting and engaging delivery, personable and made the two days enjoyable. Made me feel relaxed and able to give my feedback and comments within the group.

  • Very useful and constructive two days, with new information and techniques, alongside reinforcement of existing systems of management. The trainer's presentation was very clear with detailed explanations, along with practical examples.