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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • I found the course very helpful and beneficial for the future, especially the parts communication, conflict, positive emotions. I would perceive this course as beneficial for other colleagues as well. The trainer's presentation was very engaging and motivating, high level of professionalism. Allows questions and provides immediate answers.

  • The course content was very useful, the morning session was very relevant to my needs. All techniques learnt were new to me and I intend to use most of them from now on. The trainer's presentation involved great use of various media which kept me focussed for the entire time. Very interesting and informative.

  • I found the Wrong Box / Right Box tool and the delegation part of the course really interesting. It’s given me a great base for my new managers role. Chris (the trainer) is amazing. He is really enthusiastic and engaging and I have enjoyed his training. Thanks Chris !!

  • I found the two-day course really valuable and has helped me to have a clearer focus. The techniques and tips will make a positive difference. In particular the success formula and wrong box/ right box. Chris, the trainer, was outstanding, very engaging, clear, rational and positive.

  • The course covered all aspects in just the right amount of depth. All content was relative to me but some more than others, this was very positive. The trainer was professional, current and interesting. I found Chris to be a very easy tutor to learn from.

  • I found the course to be very beneficial as it gave me a direction to aim for going forward. Chris was a brilliant trainer, very knowledgeable and entertaining, able to draw everyone's attention to the material.