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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent content and presentation. Factual, informative and helpful. This training will help greatly when dealing with various situations within the workplace. The training presentation was brilliant; well described, with great examples where necessary. Informative and helpful. Many thanks

  • I really enjoyed the course, so many different modules covered that I will find useful in my professional life. Great content, the modules on communication and conflict in particular were insightful and structured. Chris, the trainer, was approachable, clear and concise. I would highly recommend him as a trainer. He was committed to making sure we received the full training. Easy to understand and knowledgeable.

  • There were so many elements that I will take away, that this course has far exceeded my expectations. The training was well paced, clear and informative. I liked how Chris highlighted all the important parts in each section.

  • The course content was very informative and related to many of the problems associated with leading a team of people. This has helped me reflect on my practice and identify how I can develop further. The trainer's presentation was very lively and kept me focused on the topics being discussed. A whole day of training - on a Saturday - I didn't even get bored.

  • Training course content was far more in depth than I imagined and a change to other courses I have been on, which I would say brushed over things compared to the structured detail of this course. The trainer delivered well with good visual aid demonstrations which stuck in my mind well.

  • The course content was perfect, with detailed notes that interlinked with the full two-day presentation, including interaction throughout. The trainer was planned and prepared. He presented based on course notes fluently with no need to refer to notes. Maintained focus and attentiveness for full two days.