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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was spot on. It covered everything I expected and what is required for my role. The most fascinating thing for me was the eight part SMART, the decision matrix, right box-wrong box and identifying success or failure of staff. The trainer's presentation was clear and precise. Explained very well and was on time.

  • Course contained a broad range of content, with useful tools for future use in each section. The time management section of the course was particularly useful. The trainer's presentation had a great combination of focus and humour to keep the group focussed at all times.

  • The whole content of the course was very useful in my day to day work. The techniques explained can be used in leading my team. I came to understand the areas where I need to improve myself. The trainers Presentation was Excellent. Easy to understand each and every topic covered.

  • The the informational booklet really useful when going through the course content. Helps to retain information and is a great reference tool for back in the workplace. The Trainer was really positive, engaging and kept my attention throughout. Would highly recommend again for future courses.

  • A very interesting course and full content. The course covered a lot of topics I didn't expect - in a good way! The mix between the training course and the exercises in groups was well balanced and gives time to discuss with other delegates and exchange ideas. The trainer Marco is extremely professional. Always energetic and dynamic. He makes us want to engage at all times, knows when to add humour to enlighten the course. Very pleased with my two days! Thanks Marco :)

  • Excellent use of time, useful models and tips. Easy to implement in day to day activities. The trainer's presentation had a perfect amount of visual, paper presentation. No boring PowerPoint or slideshows.