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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content was very detailed and interesting. There was a good use of diagrams to allow theories to sink in. The trainer was great at keeping myself and everyone's focus on the course and topic at hand. Clearly passionate about what he teaches. Enjoyed use of examples and could be related to.

  • Fantastic course content. I loved the booklet/ manual; I wish other courses had such comprehensive notes to take away. Brilliant methodologies, tools and frameworks to take away and apply to my work, and home life. Really motivating and inspiring content. The trainer’s presentation: Chris and Gez are both great presenters. In particular Chris had great in-depth knowledge of the content, and had good answers to questions. Also had a really inspirational way of presenting. And was happy for challenging questions.

  • The course content was excellent, very relevant and useful. The trainer delivered the course in a really engaging and interesting manner. It is one of the best courses I have ever been on.

  • The most beneficial parts of this course were, different methods of decision making, prioritisation. Also references to studies, personal situations to help understand terms/methods. The presentation was really informative and knowledgeable. Good use of diagrams to explain methods/processes. Adaptable to other course members work situations and how to deal with their problems.

  • Excellent content! I particularly liked the 8 Part SMART and understanding the difference between Critics and Cynics. Transforming negative conversations onto a more productive track. The trainer's presentation had a good pace, presentation and style.

  • Chris’ teaching was incredibly captivating, insightful and easy to follow. The use of real-world analogy and diagrams made it easy to visualise subject matter I had not seen before. I feel able to begin implementing the processes immediately and look forward to growing with this new learning. Chris’ presentation made a 2-day course feel entertaining and memorable. I Would Recommend!