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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course was excellent and I have been able to gain a lot of tools for me to apply to my role and everyday work. Especially enjoyed the planning section and how to deal with conflicts. I look forward to putting them into practice. The trainer's presentation was excellent and kept my attention the whole time. I liked that it was varied and not mundane at all.

  • The course content was relevant to my requirements. Had my attention from the first. There were a lot of topics covered in some great detail. Trainer's presentation was engaged and kept my full attention for the duration. Had a free flowing very clear method of delivering. I would call it flawless.

  • The course content was all very helpful. The Conflict section in particular. Overall, a very enjoyable and productive course which will be useful at work. The trainer's presentation was very good, clear, concise.

  • I had a wonderful experience with such a learning oriented course. It was really beneficial for me in terms of managing conflict, directing and delegating the tasks, setting about the priority of tasks effectively. Gezz is unique trainer I must say, equipped with wonderful expertise and practical examples both for professional and personal life`s relevancy.

  • I found the course content very interesting and believe that many of the topics can be integrated into my working day, to enable me to complete more productive and valuable work. The presentation was excellent, informative and easy to understand. The diagrams were especially useful.

  • The course content was spot on! Concise, informative and enjoyable. Learned a lot. Will be used back at the office. The trainer's presentation was excellent, knows his stuff!