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What is the hidden cost of your meeting?

What is the hidden cost of your meeting?

Use this quick calculator to reveal the hidden cost of your meetings...

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Delegates

The hidden cost of meetings

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Improving Your Communication Skills Articles From Our Blog

  • Finding a Common Frame of ReferenceThumbnail

    Finding a Common Frame of Reference

    30 April 2024
    Instead of categorising people based on differences like gender, race, age, and personality traits. Finding a common frame of reference suggests focusing on similarities, rather than differences, to foster understanding and connection among people.
    Finding a Common Frame of Reference We need to find a "Common Frame of Reference" which unites people. Categorising People We are taught to categorise people into different "types". Then we spend time trying to recognise and deal with each type. But rather than splitting people into different types: Man-woman; Black-white; Young-old; Introvert-extrovert; Visual-auditory-kinaesthetic; bosses-workers; etc.; why not instead focus o...
    Continue Reading >
  • Investigative vs Ordinary ConversationsThumbnail

    Investigative Vs Ordinary Conversations

    23 April 2024
    Conducting investigations entails the skill of adeptly gathering and analysing information to unearth facts, resolve issues, and arrive at informed decisions. It's imperative for professionals to master the art of framing conversations accurately.
    What are the Differences between Investigative vs Ordinary Conversations? The key to successful investigations is knowing the differences between ordinary and investigative conversations. Here are three: 1. Goal focused vs Drifter conversations Investigative conversations don't drift, they are goal focused. Ordinary conversations drift, touching on a mix of topics casually. This relaxed style is great for a general e...
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  • How to be an Effective CommunicatorThumbnail

    How to be an Effective Communicator

    2 January 2024
    Effective communication ensures clear understanding. Misunderstandings, confusion, and errors arise when we fail to convey our message accurately. We look at the ways to make ourselves more clearly understood.
    How to be an Effective Communicator The primary purpose of communication is to make ourselves always clearly understood. If we cannot make ourselves understood, then our communications will be fraught with misunderstandings, confusions and errors. Here are six ways to make ourselves more clearly understood: 1. Speak in Affirmative Language Divide language into two parts: affirmative and negative...
    Continue Reading >

Customer Reviews

Here are a selection of reviews for our training courses.

  • I liked this course very much! Was made for all of my daily issues. Very good, no excellent! The trainer's presentation was amazing, on our level at giving scenarios, wish Alison worked for us.

  • The course content was exceptionally good. Very informative, lots of useful skills: right box, wrong box, success formulae, etc. The trainer's presentation was perfect!

  • The course was interesting, broad and well thought out. Plenty of topics and examples for understanding. Very good course and thoroughly enjoyed. Trainer's presentation was excellent, enthusiastic, concise and well explained. Moved at a good pace and didn't get bogged down on one or two subjects.

  • The course content suited me as it pointed out the ways I could make my own attitude more positive, which would allow me to pass on that positivity to my colleagues. This should ensure a happier more productive working environment. I felt the trainer was excellently prepared. It wasn't a 'classroom' situation and humour was incorporated leading to a stress-free, enjoyable course.

  • This course was great. The live online presentation was like a face to face class session. Interactive notes were easy to follow and complete. The diagrams were very useful and enhanced the presentation. The trainer's examples were helpful and he was very clear in the content. He performed well to get participants to interact.

  • Comprehensive and digestible content. There is a very practical handbook with tools that can be applied to various situations. Marco has been a wonderful and engaging trainer. He has been very approachable and took the time to answer questions and gave practical solutions for the challenges. Very insightful.