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Improving Your Communication Skills Articles From Our Blog

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    The Nlp Meta Model

    25 March 2025
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    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • The course content will be of great value to any manager on the journey through their life-long career. Chris is a true practitioner of the concepts taught during this course. This helps the delegates believe they are practical not just theoretical.

  • The course content was great and I found the conflict resolution and distinguishing feedback from insults super insightful. I also really appreciate all the tips and advice about delegation and task planning which I will be taking back to use. The presentation made the content really come to light and made is easy to understand. The trainer was super insightful with tips and tricks to use in real life situations. I really appreciate all the knowledge this course has given me.

  • Excellent content, covered many issues I have come across in my new role. I feel more confident on how to deal with conflict and prioritising workload. The trainer's presentation was really clear and helpful and made me feel really comfortable. I am walking out of this training course feeling a better person. Thank you, Alison.

  • The course content was very good. Logical order and relevant, with good mix of theory and practical, followed by exercises to cement learning. The trainer was very engaging, sound theory and knowledge, supported with relevant examples of life experience.

  • Training course content was clear, concise and surprisingly unrushed, as two days condensed into one. Useful area on separation of objective and subjective. Also interesting conflict management, wrong box, right box. Good reminder of smart technique. Trainer's presentation kept delegates engaged, off the phone/ laptop, which is rare. Interesting delivery of what could be a heavy area.

  • The course was very educational. Lots of information with clear objectives. I liked the course handbook as I can digest at home. The trainer presented very well, with good humour. Very clear views on positive attitude and time management.