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Improving Your Communication Skills Articles From Our Blog

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    A Six-Step Formula for Great Conversations If you want to have a great conversation with anyone, follow this simple six-step formula. Two basic truths There are two basic truths: Everyone lives with a gap between their current situation and their desired situation. They are always looking for people who can help them close that gap - to move from what they have, to what they want for the future...
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    The Nlp Meta Model

    25 March 2025
    Learn the NLP Meta Model and spot deletions, distortions and generalisations. Ask smart questions, remove confusion and drive clarity at work and in life.
    The NLP Meta Model: Clear Thinking, Clear Communication. The NLP Meta Model is a tool used in Neuro-Linguistic Programming (NLP) to help us understand and clarify the way we think and talk. In daily conversations, people often make mistakes that can lead to confusion or misunderstandings. These mistakes fall into three main categories: Deletions, Distortions, and Generalisations. The Meta Model helps us identify these...
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    How to Develop Self-Confidence

    18 March 2025
    Learn how to build self confidence by reshaping your self image. Apply the RAPID method-five clear steps-to swap doubt for daily certainty and stronger results.
    How to Develop Self-Confidence Many people suffer from self-doubts and want to feel more self-confident, but the question is how. To develop self-confidence, we need to understand that feelings-positive or negative-come from thoughts. Positive thoughts cause positive feelings, and negative thoughts cause negative feelings. So, instead of focusing on feelings, we must focus on thoug...
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Customer Reviews

Here are a selection of reviews for our training courses.

  • Excellent content on managing conflict. Most important part for me was 'wrong box/right box' method. Taking emotion out of conflict. Good clear presentation, very useful role playing. Helped us relate course content to ourselves individually.

  • The course content was very clear, explained well and addressed the areas that I hoped it would. Gave time management a structure which will enable me to move into the 'box'. The trainer's presentation was clear, well controlled. Helpful to get us all to be involved and explain ideas to each other.

  • The course content was good and varied. Practical time management skills, together with identifying and managing the emotional roadblocks that can inhibit good time management and productivity. The trainer's presentation was engaging, well paced and enjoyable.

  • I thought the content was very good, with a lot of it relevant to my working environment and in some areas personal. I found the split between the organisational and emotional aspects worked well. I felt the Time Management Matrix, Priority Order Decision Matrix, as well as the future bad/future good in particular, were really useful and engaging. I was very impressed with how the technology worked. The ability to see Chris whilst he was presenting and the interactive drawings were really engaging, particularly compared to the share-screen PowerPoint presentations with someone talking over them that I have experienced in the past.

  • Fantastic course. Positive. Inspiring. Tackles common but major issues as a leader and manager. Good and practical use of formulas and structures. Chris Farmer (trainer) Very engaging. Kind. ON track. Easy to understand and learn form. Clearly very experience and very good at his job.100/100

  • Excellent course, very useful, full of tips to put into actions, relevant. Very interactive and straight to the point. Useful listening to other people's experiences/perspectives. Good structure and breaking times. Excellent food. The trainers presentation was insightful. Many examples make the concept easier to understand. Very energetic, he kept the attention high.