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Management Skills: Continuous Improvement

Management Skills: Continuous Improvement

Management Skills: Continuous Improvement

“Steady improvement is not about being perfect; it is about making tomorrow better than today with small daily steps.” - Chris Farmer, leadership trainer

Continuous improvement is about striving always to make things better.

Every day, strive to make things just a little better, than they currently are.

Continuous improvement is the idea that giant improvements are the sum of many small improvements.

Making giant improvements in anything is difficult. So instead, we try to make small improvements, but we make a lot of them. We try to make small improvements all the time.

You can look at it this way, when you enter a room or situation, what you do in that situation might either:

  1. Improve the situation,
  2. Not improve the situation,
  3. Make the situation worse.

Leadership and Management : Management Skills: Continuous Improvement

Your aim is always to try to make any situation marginally better.

Every time you go to a meeting, try to ensure that your contribution makes the meeting better. Make sure that your presence is not neutral in its effects, and especially, make sure that your presence is not a negative factor in the meeting.

Every time you go into a kitchen, try to make sure that when you leave it, then leave it in a better state than when you found it.

Don't leave it the same. And don't leave it in a worse condition.

Every time you talk to a person, try to make sure that you when you leave the person, that person feels better for having spoken to you; try not to leave them unmoved, and certainly try NOT to leave them in a worse mood for having spoken to you.

In every situation, please strive to make it a bit better than when you found it.

Don't leave it the same. Don't make it any worse.

Can you imagine the reputation you would develop if, everywhere you went, things were better for your presence?

You would gain a reputation for being a good person to have around.

And can you imagine what would happen if you gained the reputation that it made no difference if you were there or not?

Or if you gained the reputation for leaving a trail of destruction, or a mess, or a bad feeling, wherever you went?

Commit yourself to continuous improvement.

Make every situation, every person, every meeting and every team, a little better, every time.

If you did that, a year from now, you could be doing well.

Strive to continually improve everything and everybody.

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Definition: Continuous improvement

Continuous improvement is a business principle. It means you and your team look at work every day and find small ways to make it better. The effort never stops; each little gain adds value and soon adds up to big progress. You watch results, learn, and act again, all the time.

Show CG4D Definition
Context: Business management
Genus: principle
Differentia:
  • takes place in never-ending, day-to-day effort
  • uses many small changes, not one huge change
  • aims to make each task, place, or team slightly better
  • depends on steady check and action by the people doing the work

Article Summary

Continuous improvement means choosing small, useful acts each day that leave every task, room and person better than before; those tiny gains soon build major success.

Frequently Asked Questions

Here are some questions that frequently get asked about this topic during our training sessions.


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Did You Know: Key Statistics

Gallup’s State of the Global Workplace 2023 shows that teams with high engagement post 23% higher profit and 18% higher output than low-engagement teams. A 2022 McKinsey survey of 400 operations leaders found that firms that adopt steady improvement methods cut process lead time by about 30% in one year.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years' experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

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