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Team Building Training Course Outline

Is your team working well? Are there some issues that are causing their productivity or moral to suffer? Or, are there some difficult issues or conflicting personalities in your team that affect the whole group? Now, get the team together - have them spend a day developing their ability to work together in a more harmonious and effective manner.

Training course content was very structured and easy to understand. Liked the simplicity of the ‘wrong box’ 'right box' method. The trainer’s presentation was excellent, with examples, easy to follow. Chris is very personable and gave good advice to real life situations.

Customer Reviews

Team Building Training - Morning

Introductions

The definition of a successful team:

“A successful team is a group of people who work well together to achieve a shared purpose in the most efficient manner possible”.

The six secrets of successful teams

All teams have the following six skill sets:

  1. A shared and definite purpose
  2. Clear communication
  3. Excellent planning and preparation
  4. Complementary personalities
  5. Mutual cooperation
  6. A happy, optimistic and friendly work atmosphere

Six Key Questions for your team

Scoring out of 10...

  1. To what degree would you say everyone fully understands and shares “the vision”?
  2. How would rate the quality of the communication, within the team?
  3. How would you rate the quality of planning and prioritisation within the team?
  4. How would you describe the atmosphere in the team?
  5. Based on your answers above what do you think we need to focus on, during this course?
  6. Please finish this sentence, "During this course, I would like to find out how we could better..."

First secret of successful teams: Clarity of purpose.

All teams exist in order to achieve a shared purpose or a goal.
So we need to become “Goal focused individuals”.

What are the benefits of becoming more goal focused?

Second secret of successful teams:

What is your SMART Goal?

Communication by means of the Eight-part SMART model. Smart like you’ve never seen it before.

Most people know about SMART targets but don’t use it because five-part SMART is too abstract. Specific, measured, achievable, realistic, and timed.

We improve the five-part smart model to make it an Eight Part SMART.

Eight Part SMART questions.

  1. In general terms, what is the goal to be achieved?
  2. How would you specify that goal numerically?
  3. How would you specify and define all your key terms?
  4. What feedback measures would you need to keep track of?
  5. What additional abilities; skills, knowledge and information would you need to gain?
  6. What resources; money, machines, technology and people do you need?
  7. What is the time deadline?
  8. And is that deadline reasonable or is it over optimistic?

Third secret of successful teams: Time planning and prioritisation

Q1 Crisis. Q2 Productive. Q3 Busy. Q4 Fruitless

How do we organise our tasks and time?
Time management starts by asking you to answer this question:
What is the most VALUABLE use of your time, right now?

Use the two principles of 'deadline pressure' and 'value' as key indicators.

These two key indicators allow us to build this time management matrix.

Many people spend their time working in Q1 crisis and Q3 busy-work, chasing deadlines. They fail to do enough Q2 planning and prep; thus they sow the seeds for a fresh crop of Q1 crises.

This process becomes a self-reinforcing, negative cycle.

The Cardinal principles of time management are “value” and “deadline pressure”

  • Q1 Crisis zone
  • Q2 Productive
  • Q3 Busy
  • Q4 Fruitless zone

Distinguish between “Busy” and “Productive” work

Handling the three time wasters

  1. Other people’s interruptions
  2. Your own bad habits
  3. Poor systems

Time tips questionnaire and action plans.

Team Building Training - Afternoon

Successful teams have different but complimentary personalities

How to create a positive team atmosphere?

  1. How the team attitude affects the bottom-line results
  2. The effects of a positive mental attitude on the results
  3. The effects of a negative mental attitude on the results
Self Fulfilling Prophecy. Thoughts - Feelings - Actions - Results

Five basic forms of team atmosphere:
Two are positive: “Present day” and the “future will be good” conversations.
Three are not. Anger over past; Worry about the future, reminiscing over a lost Golden Age.

You do what you do and you feel what you feel, primarily because of the thoughts that you allow to dominate your mind and conversations

You react automatically, instantly and unerringly to the thoughts that occupy your conversations.

  1. If you have bad thoughts, you feel bad.
  2. If you have good thoughts, you feel good.
  3. If you have mixed thoughts, you will have mixed feelings.

A positive mental attitude relies on your ability to control and direct your mind, your thoughts and conversation:

  1. Consistently.
  2. For extended periods.
  3. Irrespective of what others are doing.
  4. Irrespective of what others are saying to you.

The success formula describes the actions of all successful teams:

All progressive teams follow the success formula:

Purpose Plan Action Feedback Change

What are the Success Formula Questions?

Here they are:

  1. What are your SMART goals for this coming week, (month, year….)?
  2. What are your “detailed, written plans of action” that describe how you intend to achieve your goals? Please give me the notes….
  3. In relation to achieving your SMART goals and working on your plans, what are your top priority actions? Which is the very first action to take?
  4. What has been going well for you, lately? Please, give me the notes……
  5. What has not been going so well for you, lately? Please tell me……
  6. In respect of what has not been going so well, please tell me, what do you think we need to alter, adapt or change, in order to improve things and make the future better? Please, give me your notes……
  7. Going back to what is currently going well, what do you think we could do to make things even better than they are now? Do you have any suggestions?

The failure formula

All team failure is based on the neglect of the above seven points

The importance of praise appreciation and good humour

We can devise some good “Principles of praise”

  1. Separate praise from reprimands (don’t praise, then reprimand)
  2. Separate praise from delegation (Don’t praise as a prelude to dumping a job on someone).
  3. Give specific praise, not general praise.
  4. Make your praise sincere. Don’t fake it.
  5. Become the type of person whose praise is likely to be valued.

Practical exercises for the delegates to learn skills

How to put these principles into action

Summary / action planning / close

The course content contained a number of key tools that I can use with my direct reports and in relation to my own performance. Able to use immediately. The course brought out a number of areas, previously learned, back to the surface. The trainer's presentation was clear, direct and great pace. Managed all delegates expectations well. Positive environment for learning.

Customer Reviews