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Build Winning Teams - Team Development Training Course Outline

These days you need every member of your team to be performing to the best of their ability. This course has been developed to help you to create winning teams. We will cover the importance of setting goals, clear communication, preparation and prioritisation. Learn how to create and sustain positive mental attitudes and increase motivation.

The course content had very constructive ideas. I have learnt plenty in relation to managing my time, as well as my emotional well-being in work. The workbook was also informative. The trainer's presentation was great. Enjoyed the day.

Customer Reviews

Build Winning Teams - Team Development Training - Morning

Introduction

How do you get the best productivity from yourself and others?

To become more productive, we must adopt a particular set of skills and avoid some common errors.

Develop six key productivity skills sets:

All highly productive teams share the same six qualities. It is these six qualities that cause them to be more productive.

What are the six sets of productive teams?

Goal Focus - The ability to specify what you want, and what your customers want

If you know exactly what your clients want, and if you know what you want, then you have the right conditions for a successful, mutually beneficial relationship.

Success means the achievement of goals, and therefore goal setting is number 1 on the list of skills.

What is your SMART goal?

Communication - Communication is the art of transferring information and emotions from one mind to another

Your communications need to be clear, persuasive, friendly and optimistic.

Be very cautious of the opposite communication style: Beware of too many communications that are imprecise, vague, unfriendly or negative and cynical.

Planning - Planning is the art of making ready before the event.

Too many people do not plan ahead. So they spend their time mopping up trying to correct an error that they caused by an earlier lack of planning. Consequently, they spend their time in "crisis mode", trying to fix things that should not have happened in the first place.

Planning and Productivity are like twins that you always find together.

Performance management - It is inevitable that sometimes, a conflict will occur in the team

At that point, the team must manage the conflict in an objective, rational and professional manner. Too many teams do the opposite; by allowing conflict situations to degenerate into a subjective, emotional, unprofessional, stand-up row.

High performing teams do not waste their time and energy in fighting each other.

Instead, they work to create and sustain positive emotions:

Low Deadline Pressure High - Productive Work, Crisis Management, Waste of time

Self-Motivation - Each member needs to work on his or her attitude so that they come to work in the right frame of mind

That means learning how to manage their own emotions and directing them towards the positive. We will show you how to do that.

Inspiration

Now you know how to manage your own emotions; you can use that knowledge to affect the emotions of others, (colleagues, customers and suppliers) so that they feel positive emotions about you and your organisation. We will show you how to do that, too.

Set and communicate Specific Goals

Use the 8 Part SMART to set and communicate goals.

Planning

Make your time more productive by planning according to this grid:

  • Many people are often engaged in Crisis Management
  • Others occupy themselves with Busy-Work (They are busy but nonproductive)
  • Some people waste their time in useless, Fruitless activity
  • High performing people spend the majority of their time the Productive zone

Build Winning Teams - Team Development Training Programme - Afternoon

Purpose Plan Action Feedback Change

We need to understand and the full meaning of the “Productive Zone”.

We need days that you spend in the Productive Zone, not the "busy" or "crisis management" or “fruitless” zones.
Let us show you more on how you can do that.

All success cycles look about the same, and they all involve the concept of “feedback”.

Feedback is information that tells you whether your current actions are taking you closer to your goals or further away.

Use "Feedback Loops" to continually improve everything you do.

Feedback comes in two varieties: Positive feedback and negative feedback.

  • How to give negative feedback, in a positive way.
  • This is where much time is wasted. We spend too much time in fruitless conflicts, which are mismanaged and end up in upset, emotional turmoil. We need to know how to manage negative feedback, conflict situations in an objective, professional and timely manner.
  • Also: Remember to give positive feedback whenever someone deserves it.

How to inspire others and yourself

As we have just noted, all conversations have an emotional impact.

People react positively or negatively to what is said to them.

So it is vital that every conversation in the office be geared towards generating positive emotions, such as confidence, motivation, commitment and team working.

Future Bad Future Good Past Bad Past Good

Moreover, it is also vital to cut out the conversations that are geared towards generating negative emotions such as anger, upset, anxiety and frustration.

We call this Conversation control.

Notes and exercises on conversation control.

The emotional consequences of the talks follow this same pattern:

  1. Conversations about a bad possible future will tend to provoke fear in the mind of the listener.
  2. Conversations about past bad situations will tend to produce anger and upset in the mind of the listener.
  3. The conversation about how the past was better than the present day will tend to provoke a slight feeling of discontentedness.
  4. And conversations about how the present moment and the future will be good, will tend to inspire feelings of optimism, confidence and motivation in the mind of the listeners.

There are three ways to think about conversation control

  1. Managing the content of what YOU say to other people.
  2. Managing the content of conversations, that you allow other people to have with you.
  3. Monitoring and controlling the content of the conversations that other people have amongst themselves.

Exercises and practice

Summary of the training

Final action plans

The course content was very informative and relevant to my first steps into a management level role. Lots of tools and information to take away to help me in the job. The trainer's presentation was very good, I felt quite inspired on completion of the course, thank you!

Customer Reviews