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Leadership Masterclass Training Course Outline
This course is intended to take you to the next level of your professional development. This course contains advanced material that will be new to you. This material will improve your skills in communication, planning, problem solving, motivation and leadership
The course was excellent and I have been able to gain a lot of tools for me to apply to my role and everyday work. Especially enjoyed the planning section and how to deal with conflicts. I look forward to putting them into practice. The trainer's presentation was excellent and kept my attention the whole time. I liked that it was varied and not mundane at all.
Leadership Masterclass Training - Morning

Introductions
Our definition of leadership is detailed and full of meaning. Memorise the following:
Leadership is a specialised form of thought, emotion, communication and action, that gives its possessor the remarkable ability to inspire the best performance from other people: to have them work together willingly and cooperatively, in ways that will achieve a worthwhile and valuable goal, in the most efficient manner possible.
What are the six key leadership qualities?
History is filled with many examples of great leadership; In politics, in sport, in exploration, in business and in everyday life. There are many different examples of leadership but all leaders share the same set of key leadership qualities, that allow them to function as a leader.
Those six qualities are:
- Visionary Goal focus
- Communication skills: The Language of leadership
- Self confidence and self belief
- The ability to inspire others to take action, in pursuit of the goal
- The ability to harmonise the efforts of others
- The ability to act as a role model
As a result of coming on this course, which leadership skills do you most need to develop in yourself?
Developing a clear vision for a better future
Leaders lead people towards a vision of a better future.
Developing a Goal focused mind set.
What is your vision / goal for a better future?
Leaders transform visions into tangible goals.
Self-belief and self confidence
Leaders need to have self-belief and confidence.
Leaders are emotionally tough. They don’t give up easily.
Confidence in the goal, the plan, the people, and in themselves.
Transform Visions into tangible goals
How to set and communicate a clear goal.
Practice exercises.
Leadership Masterclass Training - Afternoon
Communication skills: The language of a leader
Leaders talk differently to non-leaders. We will examine the differences in the communication style of successful leaders and contrast it to the communication of non-leaders.
Exercise: The Full Monty.
Learn how to speak like a leader.
Action planning: What changes do you think you should make.
Motivating others. How to inspire others into action
There are three basic emotions of motivation:
- Desire can be a motivator
- Fear can be a motivator
- Anger can be a motivator
If you motivate people by FEAR or ANGER, you will eventually fail
If you motivate people by FEAR or ANGER too often, you will eventually fail.
Fear and anger results in the loss of the team’s commitment.
Try to motivate by using an optimistic vision and a keen desire for a better future.
This is inspirational leadership.
Problem solving – Harness the combined brain power of the whole team
Leaders draw on the combined brain power of the whole team, by asking the right questions and listening to their answers.
How NOT listening to their own team has caused many leaders to fail.
How you draw strength by using the combined brain power of the whole team.
Leaders have a good stock of readymade, P.S.Qs. (Problem solving questions)
Formulate your own list of P.S.Qs
Acting the part of a Role model
The leader often acts as the team’s emotional standard bearer
They must be ready to be a role model
Leaders don’t tell people what they want, they demonstrate it
Set the standard you expect to see in others
How can you improve your own performance?
Summary
Action Planning and Close
The content was absolutely as indicated in the overview and more. It has helped me crystalize my thoughts and understand how to be a better manager. The trainer's presentation was particularly good in that Chris used his own experiences to relate the subject matter. This helped me apply the logic in a 'real life' situation.