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First Line Manager Training

Online First Line Manager Training - 2 Day Live Webinar

First line managers are important because they work on the organisation’s frontlines; so, their performance directly affects service provision. If the first line managers’ performance is better, the whole organisation benefits. But the vast majority of first line managers have never had any specific management training; consequently, first line managers benefit hugely from our specialised online management training course.

This two-day online interactive training gives your first line managers the additional knowledge, skills and techniques they need to become more confident and successful in their roles.

The next Live Instructor-led Webinar, is starting in: ➔ Register Now
Also available as face-to-face training: Open Course or In - House

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First Line Manager Training Availability, Pricing and Course Dates

If you have any questions, please phone us (020 3856 3037) or send us a message.

Live Online Virtual Training

£700+VAT per delegate
 
 Live Online
Course Details
 Live Online
Dates
  • Live Online First Line Manager Virtual Training delivered via Zoom or Microsoft Teams
  • Easy to join - all you need is a laptop or tablet with a Webcam
  • Learn the same skills as a face-to-face session, but from the comfort of your own home (or office!)
Book Now

Open Course (Face-to-Face)

£900+VAT per delegate
(Early Bird Offers Available)
 Open Course
Dates
  • Delivered at venues around the UK
  • Open Course Timings are: 9am - 4.30pm
  • If you arrive earlier than 9am, there is coffee / tea waiting for you.
Book Now

Bespoke Training (In-House or Live Online)

£2,150+VAT per training day
(International Price Varies)
 In-House
Proposal PDF
 Contact Us

In-House training has been designed to provide a similar experience to our open courses, however we can tailor the content to fit your specific needs.

Plus, travel and hotel accommodation for trainer if needed (Premier Inn type: not the Hilton!)

We are able to train in your timezone.

Book Now

All our training includes:

  • Two full days of quality training, delivered by an experienced trainer
  • Total of 12 CPD training hours (9am - 4.30pm), plus an additional 2-3 via post-course online independent learning.
  • Full digital interactive course notes
  • Training certificate
  • Access to additional free training material after the course via our post-course portal
  • 3 months free telephone coaching: Whilst you are implementing what you have learned, if you need to, you can contact us for support and guidance

Live Online First Line Management Virtual Training

Conflict management as a first line manager

Managers succeed by organising tasks, motivating people and achieving goals.

So, management training focusses around improving skills relating to goal setting, clear communication, prioritisation, planning, delegation, conflict resolution and motivation.

This two-day online course teaches first line managers a system of good ideas, methods and techniques, which will help them in two ways; firstly, by eliminating any mistakes they are currently making, (there are a few common mistakes that almost all managers make) and secondly, this course will provide them with a success formula – these are methods that have been proven to work, for anyone who will take the time to learn them.

After this course, your first line managers will feel more confident, because they will have been shown exactly how, to get the best performance from themselves and others.

The next live online training session starts in: ➔ Register Now

Course Dates
Email Course To Your Manager

Contact Us Today

If you want to know more about this course, or any other Management Training Courses, or their suitability for you or a colleague, call us on 020 3856 3037 or make an enquiry online.

Customer Reviews

4.5/5 Our First Line Manager Course is rated based on 28 reviews. More Customer Reviews >
Even though the course was online, it was still really interactive. I now have some great tools to work with. Chris was terrific - engaging and discussing key points while also using the interactive whiteboard to illustrate key points. There was a good balance of slides, interactive whiteboard and discussion. I would recommend this course.
The course content was very interesting and I liked the fact that all of the principals can be very easily translated into practice and are not too vague or abstract. I certainly feel inspired and have a lot of ideas for my team now. The trainer... [Read More]
>

Online First Line Manager Training Course Overview

This course is delivered via either Zoom or Microsoft Teams. The session starts at 9am, with breaks at 11am, 1pm and 3pm. We finish at 4.30pm.

This online course consists of four interrelated half-day modules that combine to teach you the skills and attributes needed for the role of first line manager.

Part One: We discuss the six major skills sets required by all first line managers. You complete a self-assessment of your current strengths and relative weaknesses. Then we concentrate on each of the six skills as separate sessions, beginning with setting goals and clear communication.

Part Two: Conflict management and resolution of poor performance issues. Followed be the need for appreciation and praise for good performance.

Part Three: Planning and prioritisation. First line managers must operate in a systematic and organised way.

Part Four: Positive attitude and leadership skills. Managers must inspire positive emotions in others and become a source of motivation and emotional strength.

Learning Outcomes:

  • Boost self-confidence by developing your skills
  • Learn to communicate with more clarity
  • Manage difficult people more skillfully
  • Solve problems before they can occur
  • Inspire a positive mental attitude in the team
  • Motivate others to give you their best
  • Achieve your targets and gain respect
 More Course Details
 Face-to-Face Training
 Make An Enquiry
 In-House Training

Register for an Online Training Session

We offer online training webinars via Zoom and Microsoft Teams, please choose one of the sessions below to start your registration process:

2 full days training (9am - 4.30pm - UK time - Convert) - only £700+VAT per delegate

Date Platform Cost Availability

May

23 - 24 May 2024Online via Teams£700 +VAT£700 +VAT
Book Now >

June

19 - 20 June 2024Online via Teams£700 +VAT£700 +VAT
Book Now >

July

8 - 9 July 2024Online via Teams£700 +VAT£700 +VAT
Book Now >

August

6 - 7 August 2024Online via Teams£620 +VAT£620 +VAT
Book Now >

September

9 - 10 September 2024Online via Teams£620 +VAT£620 +VAT
Book Now >

October

8 - 9 October 2024Online via Teams£620 +VAT£620 +VAT
Book Now >

November

4 - 5 November 2024Online via Teams£620 +VAT£620 +VAT
Book Now >

December

12 - 13 December 2024Online via Teams£620 +VAT£620 +VAT
Book Now >

January 2025

28 - 29 January 2025Online via Teams£620 +VAT£620 +VAT
Book Now >

February 2025

24 - 25 February 2025Online via Teams£620 +VAT£620 +VAT
Book Now >

March 2025

26 - 27 March 2025Online via Teams£620 +VAT£620 +VAT
Book Now >
 More Course Details
 Face-to-Face Training
 Make An Enquiry
 In-House Training

Online First Line Manager Training FAQs

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What kinds of people attend this First Line Manager course?

Companies We've Trained

 More Course Details
 Face-to-Face Training
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 In-House Training

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